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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24036 results found

  1. My timeouts got used into an automatic concede while in opponents turn

    If the opponent has an incredible long combo (in my case over 500 animation steps), his timeoutes are used because the animations took so long. After his timeouts ran out MY timeouts got used (we both couldn't do anything because of so many animations) and after it finished, I conceded automatically without doing anything.
    Yes, I would have lost anyways and we played it like this intentionally, but this shouldn't happen anyways, right? :D

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Store error (internal error) fix?

    Daily deal on special lands, was able to buy one land but the rest come with a message (store error-internal error)

    I logged in and then out, signed in on PC and mobile, and no resolution.

    I don't want to lose the ability to buy these War of the Spark lands today (03/25/2023)

    4 votes

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    4 comments  ·  Store  ·  Admin →
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  3. iOS: Can’t listen to audio from other apps

    1. Set all audio levels to 0. Start playing a podcast from the iOS Podcast app. Launch MTG: Arena. Audio should stop. Go into control center without leaving the app and start the podcast (audio media) again. Close control center. Audio should stop.
    2. iOS
    3. I used to be able to listen to audio from other apps while playing. When I would launch MTG: Arena it would stop but I could start it playing again while the initial scene was loading and it would be fine.
    4. I’d like to mute in-game sounds and not have the app interfere (takeover) audio for the…
    20 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Audio

    The magic app on IPhone used to let me play music overtop of the app, it no longer does since updating today. Please fix this as I like to listen to other music/podcasts/audio while playing magic.

    20 votes

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  5. Card mechanic

    When playing witness protection it says it removes abilities and makes the card a 1/1 creature, but when you play it on a token like an incubated phyrexian it doesn’t reduce the card to 1/1 instead it gives it a +1/+1, if this is how the mechanic works that fine just wanted to be sure. I’m playing arenas on IOS

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Key Localization incorrect in Spanish

    I play with Spanish language configuration. When I open a card pack in the right corner button says “Key Localization ES”
    In iOS plataform

    2 votes

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  7. After Edgar, Charmed Groom was stolen from my graveyeard from my opponent (the card was milled) it could not be destroyed

    After Edgar, Charmed Groom was stolen from my graveyeard from my opponent (the card was milled) it could not be destroyed / it did not transform to an artefact but kept coming back in its original form

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. perpetually

    Perpetual effects and counters are not removed from cards that change zones.

    If Penregon Besieged gives perpetual "-1/-1"-s, to any Commander. After it dies (any method) and recast from the command zone it looses these perpetual modifications.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Freezing game since new set release

    Since WoE update my games against Sparky freeze when there are too many items on the battlefield. Sometimes it happens in real games.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Forcing player to make choice that is already being blocked by opponent's cards...

    The system has an inconsistency.
    For some events, when a card stops them from happening, the system does this automatically. When Elesh Norn stops ETB effects from happening, the system just glows a moment when an ETB effect would happen doesn't.
    On the other hand... sometimes it doesn't. When someone else is playing a card that says nothing can get counters, and I have a card that says whenever I gain life, I can put a counter on a creature, the system makes me choose what creature should get the counter and then just ignores it.
    If I get 5…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Pack purchase problem

    I just purchased a WOE mythic pack which is supposed to have a guaranteed mythic in it but I didn’t receive any mythics (see attached photo for what I did receive)…I am playing on an iPhone 8+ with os 16.3.1…can you please fix this issue and properly reward me the correct mythic prize that is supposed to be awarded in the pack

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  12. Since the 22. of Juli i didn‘t recieve cards from the daily rewards

    Since the 22. of Juli i didn‘t recieve cards from the daily rewards. I just get the gold, but the rewards from i didn‘t get,

    3 votes

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  13. Missing Starter Decks

    On my profile, I have no starter decks. I used to up until the most recent update

    3 votes

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  14. The one ring and black market connection did not trigger on upkeep

    The enemy had the one ring ( 5 counter on that ) and black market connection in place, I cast sheoldred the apocalypse. On his turn, on draw step (black market and the one ring triggers? ), he draw a removal on Sheoldred, so I counter that putting the removal on top of his library. Then, still both the black market connection and the one ring did not trigger and he didn't draw cards and loose life for those cards and Sheoldred. So he swing with everything and won the game, a bit frustrating.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Token limit causing a draw and not counting off on any of the daily challenges

    I constantly hit token limit with my deck and freeze the game causing a forced draw on games I'm winning not even getting my challenges filled out with the cards I played do to the draw and its not infinite just multiplication but it never fails to freeze the game then say do to a unexpected error the match ends in a draw the deck can easily hit token limit and freeze the game. has happened multiple ways on several occasions causing me to have to play with sub par decks and to tip toe threw matches so your game…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Witness Protection + Mephit's Entusiasm Incorrect Interaction

    My opponent played Mephit's Enthusiasm and killed one of my creatures, then played a creature who received the perpetual +X/+0 bonus to its power and toughness from the Mephit's Enthusiasm excess damage. I then played Witness Protection on that creature, which should have made it lose all abilities and become a creature with base power and toughness 1/1. But the +X/+0 alteration was applied on top of the 1/1 instead of being overwritten by the 1/1, making it a 1+X/1. This makes no sense--if the perpetual +X/+0 is considered an ability, Witness Protection should have made the card lose it.…

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Alchemy

    Alchemy as an "alternate Standard" is a fun idea that I don't mind -- while I like Standard, being able to switch back and forth between Standard and Alchemy without too much hassle (and getting to play a new format with most of the same cards if Standard is stale) is great. But I am super unhappy about the rebalanced cards being the versions legal in Historic and Historic Brawl. This deeply harms the point of a non-rotating format and from a consumer perspective feels like a way to give out fewer wildcards from bans. I don't see any good…

    201 votes

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  18. Scurry oak timer

    My “idea” i that scurry oak life gain combo should NOT activate my “Resolve”AT ALL the idea that I am playing a game of mechanics and not cards is ludicrous I am no longer having fun with this game.. I skip all fun surveys because between this and ALL the other infinite combos this game has now I just don’t have fun game to game. I would rather have a turn 1 teferi, hero game or turn 2 ugin, spirit than ever see one of these games load up on my broken tablet where I just punched it again playing…

    9 votes

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  19. 画面遷移

    ストア画面において
    スマートフォンのバックスペースキーを押すと他とは違う動きをする。
    他の画面ではバックスペースキーを押すと一つ前の画面に戻る(たぶん通常の画面遷移)のだが、ストア画面でバックスペースキーを押すとオプション画面が表示される。

    モバイル版:Android
    2023.30.50.2179.1039181

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Max Button for X Mana Spells

    The Mana "Auto-Pay" button is super helpful when playing Arena, but spells that cost X mana are often difficult to understand and definitely not as beginner friendly as they are on tabletop.

    It would be great if there was a "Maximum" Auto-Pay Type button for if you know you want to use all the available mana you have to pay for the spell. Alternatively, if you go over the available, instead of getting an error, maybe it suggests, "You selected seven but you only have six, pay six instead?"

    When the timer is ticking and you're trying to get some…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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