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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24181 results found

  1. Bloated Contaminator Bug?

    Been playing magic for a long time and this has me puzzled. They had a necrogen rotpriest, and 2 bloated contaminators. the contaminators were attacking, and I blocked one with a 6/6, and a 1/1 and 3/3 on the other. Some how that still went through on damage and triggered the poison counters causing me to lose the game. I have been playing magic for over ten years. So unless I've gravely misunderstood trample this whole time, there is something wrong here.

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  2. Unable to play after reconnection

    • Lose connection and reconnect after 10 sec in a ranked game
    • Click 'Reconnect' button
    • Notice Timer stops on your opponent and you are unable to continue
    • Version 2023.27.10.4623.1013452 PC Windows
    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Token copies of rosie cotton of south lane should not trigger their second ability from their own creation

    Rosie's second ability triggers whenever you create a token. If you create a token copy of Rosie, for example with crooking counterpart, the copy triggers it's second ability, indicating that it sees it's own creation event, but it only gets onto the battlefield as a result of the creation.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Fall of Cair Andros ability being useable at 7 lands

    1st log is post game, 2nd log is mid game. Picture is exactly what happened. Opponent had 7 lands but activated this ability for 7. What on earth guys... give me my 5000 gold for this draft back please. :(

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Ring-bearer being blocked by a creature with flash.

    I have my 2/3 Theoden as ring bearer. I attack and he is able to flash in a blocker with greater power and still somehow block my ring-bearer. How is this possible?

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Priority Not given

    Not given priority after being attacked. It also skipped me in the second main phase of the final turn

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Copperline Gorge - land card

    I have notice that with card "copperline gorge" there is a bug, it's enter in the battlefield STAP also when you drop it without land cards...it's wrong because it enter tapped when you don't have three lands. Thank You.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Temp locking accounts for repeated timer losses

    I personally think one of the most annoying problems with arena is non responsive players. How about if a player losses by timer run out (non-responsive) let's say perhaps 3 times within 3 days they are then logged out and not able to log in for 14 days.

    I get this sounds kinda harsh but if your actually playing it shouldn't effect you and then perhaps it would thwart a decent amount of the repeated non responsive players. Thanks wizards

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Game crashes when cards hit the battlefield in latest build 2023.30.30

    Since upgrading to build 2023.30.30 (on 25 Oct), both the iOS and macOS apps crash intermittently when cards hit the battlefield (right at the point that its animation would usually play).

    In some instances, the app totally freezes (and I get the classic spinning wheel cursor on Mac), and the only option is force-quit and restart the app.

    In other cases, the card seemingly hits the battlefield okay, and it appears as though my opponent is just roping/waiting, and when their timer eventually runs down to zero, it just sits there fizzing without progressing. If I close and reopen the…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. Radiant Star for "Mana of Any Colour"

    Hi there Wizards =)

    Could we get an emblem in the form of a radiant star instead of the long words one sometimes has to read?

    I mean, how cool would it be to buy this shiny colourful Birds of Paradise that has a massive star only in its textbox and everyone knows what it does like a hieroglyph :P

    I think its a good idea hehe

    I would love to see it.

    Keep on doing whatcha doing; we love MTG

    1 vote

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  11. Different images for completed sets in MTGA

    I love collecting the cards in mtga to such an extent that I would like to boast about my sets that I have completed and while I can't show off to others I'd like to quietly revel in my pride and look at my completed sets, so please give us nice images beyond the normal epic looking one once we finish 4 copies of the set =)

    1 vote

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  12. Organization of Sales.

    In the the Presale of new cards I would like there to be a notification for every set or written somewhere in the description if the cards are standard, ALCHEMY, or HISTORIC. I’ve spent money on a set and it was only made clear it was not standard after release.

    1 vote

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  13. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. At which rate does the wildcard drop rate increase when opening packs?

    Not sure if this belongs here. I contacted MTG Arena support earlier today and they told me to post here. So here goes.

    The webpage at https://magic.wizards.com/en/mtgarena/drop-rates lays out the drop rates for wildcards in packs. It also states

    "Each Pack you open that does not redeem for a Wildcard of a particular rarity will increase the drop rate for Wildcards of that rarity for the next Pack."

    However, I couldn't find any information as to at which rate it increases. For example, the drop rate for a rare wildcard is 1:30. Does it increase as 1:29, 1:28, 1:27, etc.…

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  15. Enchantment cards not activated, MTG Arena favors competing or sponsored users

    MTG Arena favors competing or sponsored users, this is cheating, I will not spend more dollars on you.

    1 vote

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  16. Missing mithyc card after win introductive decks

    Ho aperto un profilo nuovo e dopo aver aperto molte bustine ho iniziato a giocare le partite per vincere i mazzi introduttivi

    Ogni volta che vincevo mi regalava tutto il mazzo
    Ma se nella mia collezione avevo già la rara mitica o altre carte di quel mazzo, quelle, non me le aggiungeva

    Quindi tutte le carte che avevo già e che erano presenti nei mazzi non mi sono state aggiunte

    Es. io possedevo già “Myrel, scudo di argivia” ma dopo aver vinto il mazzo “volo di valore” mi sono state aggiunte tutte le carte ma non “myrel,scudo di argivia”
    Rendendo…

    1 vote

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  17. product

    Standard, Alchemy and Historic should all have separate ranks.

    The cards available vary wildly and they all would benefit from having there own separate rank. This would give people more incentive to play each mode and give people more reasons to make new decks and play more ranked.

    1 vote

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  18. product

    A large part of this game is playing in or with a community. I think that player names should be interactable so we can click on them and either report or friend request players in matchmaking.

    1 vote

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  19. SuperPass for MTGA

    Hi All!

    How cool would it be if we had a nice pass that makes 2 big quests available every day along with goodies like daily endless and better rewards, maybe extended levels on the monthly pass. Maybe some other goodies I havent thought of.

    This would make a daily tournament possible or a bi daily purchase of a nice card skin or a lotta boosters (this one I love because I'm a collector).

    I'd be thrilled, I hope you people think similarly :P

    1 vote

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  20. The default card style should be something other than the normal style.

    The new card style favorites feature is great.
    However, the default style in deck building is now the normal one, unlike before.
    I liked the Parallax style and cards with different art. It is a pain to have to go through the trouble of re-selecting favorites.
    I would like the parallax style or alternate art to be selected (as it has been) if the favorite is not selected.

    An option to set "which style is preferred when no favorite is selected" would also be nice.

    1 vote

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