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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24191 results found

  1. Faramir, Prince of Ithilien still made three tokens end of turn my turn, even though I destroyed it before my end step began

    I'm not a judge or anything, but I feel like this shouldn't happen. It cost me the game, which resulted in a 3rd loss in my draft and thus it cost me gems.

    I read a couple of similar bugs situations here, so either the ruling on this is special, or we don't understand MTG all that well.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Incorrect decks stats or invalid deck for LOTR limited draft

    I was playing a limited draft of LOTR, and was confused by the deck stats reported during the game. As shown in the screenshot, it reports the following:

    38 cards in deck
    7 in graveyard
    1 in hand
    1 exiled

    This adds up to 47 cards. In addition they have the following in play:

    8 lands
    4 creatures
    1 artifact

    That brings the total up to 60, but the deck size is supposed to be 40?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Invasion of Eldraine triggered twice

    Invasion of Eldraine made me discard four cards instead of two. For some reason the trigger hit the stack twice. I was on iOS and one of the cards I discarded had unearth (maybe that had something to do with it?). It was annoying though. Made me lose a game because they paid four mana to make me discard four cards with one spell.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. quick draft

    my game froze in the middle of a match on mobile. I restarted the app and it took forever to log back in. When it finally did, it was stuck at the loading screen. I lost the match because of this.

    1 vote

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  5. 1 vote

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  6. Gameplay freezes and doesn’t let me play

    I play on iOS on the stable connection. It only happens when they need to to enchant the card a second time. I haven’t gotten passed the first 3 games

    1 vote

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  7. 1 vote

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  8. 1 vote

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  9. Ward/Copy spell bug during WOE draft

    Playing WOE: The trigger of a spell copied with Gadwick's Saga Chapter 3 was negated by Ward's animation of an opponent's majesty token.

    I hadn't targeted the token yet (I had mana to pay anyway), just as the copy went off the stack the ward animation trigger and makes disappear the copy. Immediately the opponent's clock start to running out and on my screen I had the option to "reject" or "send 0".

    I got my third loss in the draft... -_-

    I have no capture, but I hope it is understood.

    English from google translator finish

    1 vote

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  10. Invalid deck

    Deck is presenting as invalid but none of my cards are showing up in the deck builder as invalid. pretty sure its being caused by Nashi Moon Sage Scion, Reckoner's Bargain and Nezumi Prowler

    1 vote

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  11. Unfair players signalling

    Unfair players signalling: JohnKristall seems to be here to test (Malware AI ?) The gameplay or the player's resiliency.

    1 vote

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  12. 1 vote

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  13. Buster Bug

    Nao consigo resgatar as recompensas dos buster que abro. Ja perdi 4 busters e 25 gemas.
    Nao aparece o botao reinvidicar.

    1 vote

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  14. Match interrupted in sealed WOE

    Second attempt...
    While playing a sealed WOE (Best of 1), during the 6th game, the game was suddenly interrupted. Nothing special was done, no combo, no unusual interaction. Just basic game. The Waiting for server message appeared, as well as the rope timing animation for my opponent. Both were simultaneous. It lasted about 2 seconds (way shorter than the usual time for the waiting for server message or the rope). Then, without any action on my side, I was sent back to the Sealed event page. Match record was still at 4-1, as before the game. I went to the…

    1 vote

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  15. Silver Dragon Pet Crash

    Silver Dragon Companion (Pet) is absent in companion list and if I click on it, the Arena program crashes. It doesn't matter if I do it on the profile as default pet or on a per deck based companions selection. Maybe a skilled scripter could remove that bug?

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. Bug

    I played a land but it never officially came into play. I was unable to use it and this I was a turn behind. Included a screenshot and it is not lit up like the other lands.

    1 vote

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  17. prodtct suggestion

    hi, am requesting that some cards be banned or limted like destroys and damages and destroy all cards cause all the oppents do is spam them i thought the game was supposed to be fair that is not fair if they don't play right, and you can keep any cards on the field that not fair thank you for your time on this matter.

    1 vote

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  18. Norn Mother of Machines Not Blocking ETB

    Elesh Norn, Mother of Machines didn't block Sythis, Harvest's Hand and many other enchantment ETB effects as the card is supposed to do. Lost the match, due to bug. Unable to upload video. Tab keeps crashing. Uploaded video evidence to YouTube. https://youtu.be/fvITU-2a3jo

    2 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  19. "chat" not working

    For the past few games if I try to send a message "good game" or "sorry" when I click on my avatar the messages do not show up. If I click on the opponents avatar I do get the option to "mute" and I am getting messages from the opposing player.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Invasion Of Ergamon Brawl Bug

    Playing brawl with Etali, Primal Conqueror as my commander(which was exiled the previous turn but returned to the command zone) with Rampaing Raptors I dealt damage to my Invasion of Ergamon causing it to flip, but instead of casting the flip side, it cast the flip side of Etali, the Primal Sickness.
    2023.26.10.4577.1006246

    3 votes

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