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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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23494 results found

  1. Protection from... not working

    Had a creature attack and with protection from green and white. My opponent blocked with a green/white creature and killed my attacker. This should not of been possible with the protection AND even if it could somehow block, should of taken no damage from green/white sources.

    Came back after a year due to these kinds of bugs and apparently they're still not being addressed.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Unable to cast Kogla and Yidaro with reduced cost

    Steps to reproduce:
    1 Have Goreclaw, Terror of Qal Sisma on the board
    2 Produce RRGG mana
    3 Try to cast Kogla and Yidaro
    4 Arena opens choice between casting and cycling, but unable to select cast

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. invoke despair

    I'm not able to remove Invoke Despair from my formerly legal deck after it was banned. It's not showing up as being in my decklist on the side, but when I try to save it, it tells me that I've got a banned card in my deck. When looking at the cards themselves to the left it's showing as being selected to be in the deck. I tried cloning my deck to see if it'd disappear but it didn't work. I don't want to go through the trouble of deleting my deck and remaking it from scratch

    1 vote

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  4. Code cards in every product

    Pokémon have code cards in every product they make for their online TCG, why doesn't magic do this? It makes sense and adds alot more value.

    You are also only allowed 1 pre release pack code per account? If I go to multiple releases and get more than on it doesnt seem fair to not let me redeem all the codes

    2 votes

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  5. Bug

    I was playing brawl and my opponent had three separate copies of the same spell It is possible that I am wrong but I don’t think that they used any spells to get the the spell was the enchantment tempered steel

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Opponents turns lasting longer than intended

    I am exhausted from simply trying to play the game and the amount of time the first turn takes, or I have to wait 8 minutes for my opponent to run out of time outs when they simply left the game. This happens so often.

    You are adding explorer and alchemy modes that a fraction of your base will even entertain, when you could add a blitz mode heavily shortening turns.

    By all means, keep the absurdly lengthy turns to preserve competitive integrity, but at platinum rank it I literally use 3 timeouts in 100 games on average. In most…

    2 votes

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  7. Useless boosters and repeated cards

    It should be possible to change the offer of previous boosters in Mastery Pass. Why to open a Brothers Wars booster if I don't need it? If I mastered the Brothers Wars in previous pass and complete the cards... so why to open a booster now if I don't need it? When I would be able to open antique booster instead of it? We lose too much with repeated cards on Arena!!! And those are cards that we payed time, effort and money to buy! SUGGESTION: If happens to appear a rare card that I have already, why can't I…

    2 votes

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  8. Recursivo => Ob Nixilis y Todos serán uno

    Se produce un recursión que hace que el oponente pierda el partido.

    Pasos:

    1) Se realice un daño de uno al oponente con un instantaneo.
    2) Ob Nixilis => obtiene un contador +1/+1
    3) Todos serán uno => Hace uno de daño al oponente por el contador en 2) y pasa al paso 2)

    De esta manera hace que el oponente pierda toda sus vidas.

    2 votes

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  9. バグ

    対戦終了後に初期画面に戻らず、ストアの画面に移動している。
    いちいち、対戦し直すのに手順が一つ増えて、面倒。

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. enigmatic incarnation

    Enigmatic Incarnation sacrificing temporary lockdown to get titan of industry. I mean, maybe I'm missing something but I would assume sacrificing a 3cc enchantment to incarnation would allow you to get a 4cc creature at most so please let me know if I'm wrong and the reason for this working.

    If I'm right, this is the second time an opponent has exploited this bug against me and hopefully wizards is doing something to penalize those using this exploit. Opponent's username was monkaS. I've attached screen shots and log

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Mastery tree bug

    Mastery tree is bugged or glitched with a incorrect quantity of orbs for mastery tree. Says I still retain 1 orb from phyrexia mastery pass but Ive activated 30/30 slots so there shouldn't be any orbs left remaining. Not debilitating but it's definitely annoying.

    2 votes

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  12. Extra game loss

    Today after losing the first game of a Premier Draft of MOM, it gave me two losses. I'm playing on the Mac client. I do not know how to reproduce this bug or why it happened. In the end I went 1-3. The log was captured right after the first game, when I noticed that there was an extra game loss.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  13. no rank gained

    Still no rank gained after winning, affects are on Windows and Mobile versions

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. bug

    The ***** counter did not work on the Warded creature.. But the cost of the Ward was not paid either!!!!

    Remove this FFFFF card from the game or FIX it..

    1 vote

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    4 comments  ·  Gameplay  ·  Admin →
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  15. Mephidross $lime and Fake Your Own Death Error

    When Fake Your Own Death (and I assume Feign Death) are cast on Mephidross $lime, and the creature dies, the interaction between Mephidross $lime’s death trigger and the death trigger of the Instant is wrong. Fake Your Own Death causes Mephidross $lime to re-enter the battlefield after death without its power and toughness doubling. The Instant very clearly states that the creature dies, and whenever Mephidross $lime dies, it’s power and toughness double (there is no clause stating that it must enter the graveyard for this to happen).

    Please fix! My deck begs you!

    P.S. the instant creates the conjured…

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  16. Not timing out after declaring mulligan

    My opponent is not timing out after using a Mulligan. My opponent declared a mulligan (standard ranked match). Then he didn't do anything else. His timer was counting down. But when his time was up nothing else happened.

    4 votes

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  17. Please don't mix Alchemy with Historic

    If those changes happen I will uninstall the game, I love mtg and have played for more than 15 years now, I have my Arena account since the closed beta and have convinced multiple of my friends to ditch other tcg's for Arena. I play exclusively historic, as I prefer non rotating formats, a long time ago you promised to implement Pioneer onto the client, but you lied about it, now you plan to terminate the only eternal format available without ant consideration to your player-base. If Alchemy affect historic without any news about pioneer, in the 8th I will…

    109 votes

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  18. Frequent Game Freezes

    About every other game I experience random and complete game freezes where my only option is to restart the app and hope I can get back into the match before I lose my turn. There doesn’t seem to be very much rhyme or reason to it other than it only ever freezes when casting a spell.

    I know game freezes are not a new thing but this is an issue that I have only been experiencing since the release of Domanaria United. The recent patch update did not fix the issue.

    15 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Antidote for poison

    Ok, poison is a pain. If you are sold on keeping it... give some way to counter.
    I have had several matches where the other player set a poison counter & just blocked & delayed till the counet got me.
    Maybe a non color, artifact that maybe doesnt eliminate the poison count, but just stops it. where it is while the antidote artifact is in play?

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Ossification

    I exiled an opponents Land with Ulamog which had Ossification on it and my Howlpack Piper came back invisible and still could attacked with the other Creatures when i pressed Attack All.

    3 votes

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