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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9495 results found

  1. Karn, living legacy emblem not working

    The new Karn, Living Legacy emblem does not work on Arena. Once I got the emblem whenever I tapped an artifact lane for mana or a mana rock it should trigger but it does nothing. Please fix this soon with a patch.

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  2. Mastery pass reward bug

    Mastery pass wildcards not received for Mastery Pass levels 85 and 90.

    41 votes

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    5 comments  ·  Events  ·  Admin →
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  3. No Alchemy WHY?

    William Gaston
    Dec 10, 2021, 11:51 AM PST

    Alchemy is a terrible decision, and I hate it beyond words. You just have a major championship in Historic, people get excited about the format then you wreck it by introducing Alchemy cards and changes to nerf or boost cards that affect cards we already spent wildcards on for historic. The Alchemy cards should only be played in Alchemy, I don't think they should exist at all....especially if you want people to be able to go back and forth between MTG arena and paper MTG. I've been playing this game off an…

    58 votes

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  4. authentication failed

    I can't log in and it keeps saying authentication failed when the internet works for everything else

    50 votes

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  5. App crashing constantly in iPad iOS

    App is crashing constantly in my iPad iOS. had not played in 1 or 2 months and now I'm back and out of 7 games I played in the last 4 days, 4 have crashed the app. This is absoluteley unplayable. It didn't use to be so bad. I don't know what you released but it's crashing to a point of leaving the game.

    32 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Game is not fun anymore

    This game is not fun anymore. I enjoyed it for a while until something happened in these last few months. Everyone plays the exact same decks with the same cards which cost a fortune and are annoying and awful. They basically just stop people from playing anything for enough rounds until they have enough mana to play a wipeout spell. It is extremely frustrating and not at all what this game is supposed to be, or has ever been, paper or otherwise. The new expansions haven't helped. Alchemy hasn't helped. Now Historic is going by the wayside.

    If I wanted…

    29 votes

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    21 comments  ·  Gameplay  ·  Admin →
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  7. Scute Swarm triggers skipped my turn on mobile

    On mobile so no screenshots but opponent played scute swarm and managed to get 250 tokens out plus ~200 more triggers. Game lagged some while tokens were being generated and the remaining triggers resolved. By the time all triggers were resolved it was my turn and then immediately when to opponent’s turn and attack phase. Never showed a rope for me or my opponent. Game should not penalize me for my opponent creating so many tokens. If the token limit is 250 in game then why do any token-creating triggers need to resolve after the 250 is met? Honestly Scute…

    17 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  8. Commander

    I like Alchemy, I like what you are doing with Digital cards. And it will become the game of the future.
    Historic is fine (must have a format that allow all the card on arena)
    Explorer (satisfies the paper players)
    Standard and Alchemy speak for themselves.

    Brawl is fun, but as you know FULL Commander is super popular.
    I read it would be ******* Arena because so much code would have to be re-written
    But I wonder would it be easier to write separately and done as an add-on or separate executable.
    That access your card from Arena (you would…

    11 votes

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  9. Futurist spellthief not working

    Futurist spellthief does not have its copy ability trigger basically losing me games in chromatic cube draft on arena

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Can't purchase in store.

    i have been unable to use the store for a while now, i have Reinstalled the client to know avail. If i can't use the store i can't play
    \

    15 votes

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    1 comment  ·  Store  ·  Admin →
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  11. Ios Crashes

    Since New Capenna update Ios App crashes continuously while multitasking or during the game after 20-45 minutes.
    Have to uninstall, reinstall and redownload 1.04 Gb every time.
    Unacceptable for me. Won't spend a dime on your game from now on

    20 votes

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  12. Ban scurry oak

    Please ban scurry oak!

    Everytime scurry oak and Heliod. Win game garantee! No way to get over this! You must remove the kind of combo with low cost!

    32 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  13. 87 votes

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  14. Brawl and Historic Brawl are broken and noone pays attention

    Historic Brawl and Brawl is supposedly a fun format that you get to play your retired cards, but also find home for all this otherwise junk cards that you open in boosters. This is not true, however. Due to the nature of 1v1, rather than multiplayer, everyone plays the most efficient and not the cards "to experiment". Commanders (like Kinnan, Niv-Mizzet) are incredibly OP. The algorithm cares for the commander and not the deck built. Summary, there is no room for casual games, as everyone plays hyper-efficient cards. Getting thoughtseized or duressed turn 1 is bad in constructed, imagine how…

    20 votes

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    22 comments  ·  Gameplay  ·  Admin →
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  15. Players with excessive triggers on the stack will cause the opponent to start using timeouts and eventually lose

    Any deck that has an infinite combo that puts triggers on the stack can cause this bug.

    1.   Give us the steps to reproduce the bug
      

      Create an infinite loop of a flavor of your choosing. Scute, Oak... Whatever floats your boat.

    2.   Note which platform you’re using (PC, Mac, Android, or iOS)
      

      PC, but this is across all platforms.

    3.   Enter the actual results you’re experiencing
      

      After opponent puts an absurd number of triggers on the stack, eventually they use all of their timeouts and the game goes into an auto-resolve situation where the game will mandatorily choose a response to occur…

    11 votes

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  16. Turn Timer

    Issue #1: Storm decks often cast 20 to 40 spells in one turn when "comboing off" to try and win the game. The Turn Timer is Insufficient to allow the completion of storm decks's win con. In reality, it can take 1 or 2 minutes to finish the combo with a lot of cantrips while clicking as fast as possible.

    Issue #2 Roping sucks! People who have lost the game will use up their remaining time just to troll. No fix to the turn timer can give them more time to troll with.

    Suggestion: 1st reduce the turn timer by…

    43 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  17. Asset Error Detected

    Started a new update and all i get is a reoccurring "asset error detected" over and over again. I am using PC. I Have tried to do what this guide says to no effect:

    https://mtgarena-support.wizards.com/hc/en-us/articles/360038311692-Can-t-Install-or-Update-MTG-Arena-on-PC

    Allso tried to do what this work arround guide without any change:

    https://old.reddit.com/r/MagicArena/comments/g3ynsq/checking_for_updates_workarounds/

    19 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. MTGアリーナ 不正プログラム

    MTGアリーナは運営によって不正操作されています。
    特定のアカウントは1年以上狙い撃ちにされ、現実離れした引き運で
    勝てる訳が無い状態まで追いやられます。
    どのぐらい露骨な不正操作か分かりやすく数字で出しますが、
    100試合やって、対戦相手の土地事故回数は「2」回、
    こちらは土地26枚で「86回」でした。
    信じられないかも知れませんが、本当です。
    また、マッチングも操作されますので、やる価値がありません。
    ゲーム開始時点で勝敗が決まっているのです。
    このゲームが何のために存在しているのかすら疑問ですし、
    サポートも運営同様、役立たずの無能です。
    最近のウィザーズは本当に堕ちるところまで堕ちたと感じますが、
    こんな詐欺まがいな事まで始めたらもう終わりです。
    世界選手権等の配信されるゲームでドラマチックな引きを見せ、
    いかにも魅力的に映るようにしたいのでしょうし、
    課金の度合いで勝敗を決めて訴訟問題も回避したいのでしょう。
    結果、MTGアリーナは絶対にやらない方が良いです。
    一度不正操作されたら二度と元に戻りません。時間の無駄です。

    26 votes

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    11 comments  ·  Events  ·  Admin →
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  19. Mac login

    The Mac Client is getting stuck at Loading Card Database. It keeps cycling through, but never progressing.

    10 votes

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  20. Explorer Brawl please

    Brawl without all of the digital card nonsense. What a treat that would be.

    13 votes

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    4 comments  ·  Gameplay  ·  Admin →
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