MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9495 results found
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Ranked bug
I gain no ranked progress, its stuck at unranked. Ive played a lot of ranked games none of which i gained progress for.
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Screenshot_2023-04-12-01-10-49-77_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 1072 KB -
Screenshot_2023-04-12-01-10-42-64_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 1290 KB -
rthhtrtrhtrhtrhrtyhrth.JPG 405 KB -
image_2022-07-30_005511493.png 275 KB -
image_2021-09-22_010829.png 583 KB -
image_2021-09-22_010829.png 583 KB -
Log20210919_140345.log 110 KB
66 votes -
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Daily quest
(Mobile/Android)
Weekly quest is not resetting/not receiving 3 quest. On Sunday, normally I should see 3 new daily quest (when prior quests were completed), but instead I only been getting one new quest. This started happening about 2-3 weeks ago.30 votes -
bug/shield counter
My shield counter did not work. I blocked a 3/2 with my 2/2 with a shield counter on it and it died immediatelly
13 votes -
Opened pack gave 20 gem reward instead or rare/mythic
Opened a KHM pack and received 20 gems even while I had numerous missing rares/mythics in this set
16 votes -
draft crash PC
I was playing a draft and during my opponent turn he crash during attacking action, the game stop there and i try to exit and come back in the game, the game it's locked in the loading room after let me sse my opponent icon and will not start. a Bit frustrating going to lost a game tnx this bug. (the room it's still charging and i can't even concede the match)
6 votes -
Change Daily/Weekly Win Reward to Daily/Weekly Play Reward
With so many high stake event for competative players to gain more reward from winning games, why don't change the current daily/weekly win system to daily/weekly play for casual players?
The current system forces casual players to win to gain resources to remain competative. Considering 500-750 gold reward from daily quest, if they don't win 3-4 wins a day for 450-550 gold, they lost around half daily income. The current system punishes those casual players who simply want to have some fun using whatever junk decks they like. It's not like that 450-550 gold from the first 3-4 daily win…12 votes -
Server issues
Prioritize server-related issues. Fix refresh issues when temporarily losing connection to the server (higher than stated planeswalker loyalty, lands remaining untapped, dead creatures remaining on the field, spell stuck in stack display, etc. ). Buy new, more efficient servers, and recruit developers. Feasible given this year's record profits.
14 votes -
Mono white lifegain/matchmaking
Why are 80% of my games I play against mono white life gain or black/white life gain? Every deck is the exact same combos and cards and it’s getting annoying. I mostly play historic. If I’m not playing against them I’m playing against green elf’s or blue control and when I mean control I mean every spell in their deck is a counter spell or bounce spell. Again those decks always being the same. All I’m asking is to ban some cards or do something about matchmaking so I’m not playing against the same decks every match.
13 votes -
Two Headed Giant
Something which my friend and I have repeatedly lamented is the lack of sufficient multiplayer options in Magic Arena. Currently Arena offers the capability to play private 1v1s as the only direct method of enjoying the game communally. While we do discuss our decks and current matches together, the lack of a format such as Two Headed Giant certainly hinders the ability to play the game cooperatively. Seeing as how this feature was present in Arena's predecessor Magic Duels, as well as the prior 2012/2013/2014 Duels of the Planeswalkers games, it makes Arena's lack of 2HG or private free for…
12 votes -
34 votes
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Opponent Frozen Timer
While playing in Traditional Cube Draft, the opponent was somehow able to freeze the timer. This occurred right as I was about to win the match and the draft.
106 votes -
Alchemy
I can't see why we need another format, that is also messing with existing formats. This bombardment with new cards (and lame digitalonly mechanics) is becoming more and more tedious.
Alchemy is just a slap in the face of every enfranchised player, as it implies that you are going to care even less about quality carddesigns.
That leads to a situation where if Standard is in a good place,
Alchemy will only set itself apart from standard by the new (*******) cards you shoved into it and if standard is in a bad place and needs to be changed you…42 votes -
Not able to log in, Asset Error Detected
Not able to log in, Get error message Asset Error Detected. Usin Ipad
15 votes -
Black screen on loading initial screen ipados
Bug. Game does not load. Stuck on a black screen at loading initial scene ipad os 15.4.1
17 votes -
stop cheating your paying clients you idiots
pretty obvious you cheat with the completely unrealistic draws i and many other have seen
11 votes -
Constructed rank not raising with standard!
Constructed rank not changing with standard battles!
33 votes -
Historic Brawl Matchmaking
Historic brawl matchmaking is disgusting. Please please do something about this.
Most of us just want to have fun. Playing 80% games against ******** Golos decks just a waste of time.I too can just spend some money and build some ******** optimised competitive **** but that is not why we play this mode.
Add a ranked historic brawl so the cunty tryhards can go circle jerk eachother.
12 votes -
Report Function for roping intentionally
Countless times in my experience (and I'm sure thousands of others experiences) has the opponent decided that they are losing the match or that it is not going their way. No one is a stranger to flooding out, getting mana screwed, or simply not finding the answers that your deck can provide and I understand this frustration; it is simply in the nature of a game where you draw cards at random and sometimes it sucks. Taking the intentional action of AFK'ing or simply waiting for all of your ropes or accumulated time-outs in spite of this frustration is, however,…
15 votes -
infinite loop
Loop detection, please do something for loop detection, it will not be difficult and you may prompt something like "how many times do you want to repeat this etc"
It ruins the game when you need to wait minutes for another opponent to finish doing something tedious and is annoying form the executor as well (I did it too).
Also they use it to trick the system, last time during my turn they started the combo and even if I was going to win the system gave us a draw for timeout.
16 votes -
Alchemy is garbage
Alchemy is garbage. I have deleted my clients and won't be reinstalling them until this change is rolled back or I am refunded every cent I've ever spent on this game.
39 votes
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