MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9428 results found
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rigged
******** with your rigged ****!
32 votes -
Ban exquisite blood
Why hasen't this card been banned? This card in combination with a card that has 'whenever you gain life opponent loses that much life' creates an infinite loop that stops when your life total is zero. Infinite loops shouldn't be part of this game that is just lame.
43 votes -
Matchmaking sucks! I am tired of constant mirror matches
Matchmaking in Arena is unbalanced and unfair and most of all unfun. Constant mirror matches suck! Constantly playing against the same decks regardless of opponent sucks! please do true natural random matchmaking. skill based and deck strength matchmaking sucks and isn't fun.
56 votes -
Game either land floods or land screws. Fix your ******** game!!!
Game either land flood for 5 turns or screws me for 5 turns. Fix your dumb game. FFS!!!
29 votes -
Common Wildcards From Vault
The reward for filling the vault is a little sad, at the very least it would be nice if there were 10-20 common wildcards in addition to the current reward.
7 votes -
matchmaking issue
I'm on Diamond 3 and I was matched against a Mythic #27, what is wrong with this matchmaking???
Also, his deck uses an infinite mana loop (Birgi + Prismari + Goldspan) - so OP.19 votes -
Cannot access store
Every time I try to access the store, I get a black screen and it fails to load, crashing Arena. This has been attempted multiple times over the course of the last couple weeks. Thanks for your help!
552 votes -
Game stopped on opponent's turn, timer not working, softlock forever
Playing a game against an opponent. They had the upper hand, so I can't imagine them doing this on purpose, but the game would just sit there. No timers showed up (opponent had x2 ready to go) but the timers never triggered, and the game is just sitting there waiting for the opponent to continue their turn.
log is attached.
35 votes -
frozen draft
Client frozen during ranked draft.
Hopefully a refund for myself and all of my draft partners. forced to leave draft and unable to drop from premier drafting because of the frozen draft state.
251 votes -
game crash
the game crash and impossible to join the battle after, the game crash systematicaly and i loose the game.... In a draft game
195 votes -
MTG Arena crashing on Mac
First time playing on a Mac, the client crashes after every match I complete, then crashes on the next restart.
130 votes -
The game uses too much battery on mobile
I'm really enjoying the game, but it overheats my phone after 2-3 games and it just munches through my battery. Are there any plans to release a low graphics mode? I don't really need or want all the fancy effects. Just a basic 2D design that let's me play magic on my phone would be great.
16 votes -
game win counted as win and loss after cancelling matchmaking
Platform:
- PCInitial State:
- record of 2-1 in Ikoria Quick Draft
Steps:
- queued up for a game in Ikoria Quick Draft
- state changed from waiting to "entering match..."
- waited at this state for two minutes (see screenshot)
- pressed cancel
- observed stated of Ikoria Draft Event screen and saw my record was 2-1
- queued up again for Ikoria Quick Draft
- played and won against opponent
- was taken back to home screen for Ikoria Draft EventExpected Result
- record of 3-1
Actual Result
- record of 3-2, so it seems as…18 votes -
"did you have fun in the match" dialog should always be available
You should always be able to access the "did you have fun in the match" dialog if you want to report that a particular match was fun or unfun. The periodic polling is nice and should probably continue but it doesn't capture all instances of unfun matches nor does it give people a chance to recognize which matches were good. I wouldn't explicitly prompt people most of the time but there should be a button you can push to report a match either way.
13 votes -
Allow permanent land art purchase
I appreciate land art can be occasionally unlocked through the store or by playing certain games like Quick draft, but ideally I'd like to have the facility to spend coins/gems to unlock any land art I wanted, any time I wanted.
I'm not asking for this for free, it's just under the current system purchasing land art is periodic and at best only a small selections of lands are available.
It would be great if we could purchase land art sets anytime or craft individual basic land cards.
Thanks
11 votes -
Stuck in game because opponent won't accept starting draw or mulligan
I am at the moment unable to either concede or leave my match without either logging out or closing the game client all together because my opponent won't accept their starting hand or mulligan and passing to me.
Their timer ran out and I assumed the game would auto forfeit or cancel but I have been stuck here for 10 minutes.
I appreciate I can close the game or log out but that isn't the point.13 votes -
Sparky needs upgrade, difficulty levels, and more
I play Sparky to get a feel for my decks, but the vs-AI mode could be a fun, more challenging aspect to Arena. There is really a lot of untapped potential here. Here are some thoughts.
- Give Sparky more recent cards. Maybe from the recent beginner decks. The cards feel underpowered and dated. It just isn’t challenging playing with the most recent cards against Sparky’s older sets. I have noticed that the programming only allows it to play cards that have direct interactions (for example, Pacifism on one of my creatures). It is not programmed to play cards with activated…
9 votes -
brawl ranked
Can we add a ranked version for brawl and historic brawl? I prefer this game mode and it makes me sad to see it's the only official mode that does not get a ranked version.
72 votes -
Historic Brawl Forever
Historic Brawl is so much more fun than regular Brawl. The larger selection of cards makes it feel more like commander! It's a great way to use older cards other than just playing Historic matches.
72 votes -
Scute Swarm creates unbalanced game.
Scute Swarm should be considered overpowered as it unbalances the game. I don't like the idea of banning cards but if ever there was a card to ban.. The screen shot below went from a fun balanced game to absolutely ridiculous in just 2 moves. This happens quite frequently when dealing with this particular card. If you lack removal for one or two turns it's game over. At least with a card like Book of Exalted Deeds you have a series of specific actions to take to make use of a whammy card. Scute Swarm does not nearly so much.…
7 votes
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