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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10403 results found

  1. 846 votes

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  2. daily challenge progress

    Daily challenges are no longer tracking progress in ranked constructed.

    14 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. 芽吹く生命の行進でx以下ではなくx-1までしか対象に取ることができない

    シールド戦中に芽吹く生命の行進を2コストに対して使用しようとするも選択できず。発生後公式HPでエラッタ発表がされているのを確認しましたがゲーム内でのお知らせ及び修正がされていないため修正願います。

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. ninja'sl kunai cannot equip and

    ninja's kunai cannot equip and cause a crash in my iPad. everything else works well. After serval re-connect I finally can do but it's too late.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Premier Draft

    Received Network error when trying to "start" the premier draft event.

    18 votes

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    9 comments  ·  Events  ·  Admin →
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  6. Destroy land cards should be banned

    The purpose of the game is to see who can build a better deck. Destroying lands destroys the game balance. The only counter to a destroy land deck is a counter deck or mana ramp. We shouldnt have to be pidgeonholed into a deck to win.

    Moreover destroying lands is an unspoken taboo that mtg players avoid. If the players hate it so much then why allow it. Come on people, back me up here.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Game froze during ranked match

    Game froze during this match. That is annoying. Not the first time it happens. You guys are the worst developers.
    Version: 2022.14.0.4045.919546;
    Log and print attached.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Update the Ban on Paradox Engine in Historic Brawl

    Please update the ban list for historic brawl by banning Paradox Engine, as it is banned and has been banned for years in other similar formats (aka Commander). It breaks the core mechanics of the game by providing infinite mana loops within the first few turns of the game. Thank you.

    22 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Sideboard Disappears

    The game removes the BO3 half of the sideboard cards when playing a friend challenge of historic tournament.

    On PC
    Create a traditional historic deck with full 15 card side board and categorize it as such
    Friend challenge to Historic Tournament Match
    Select the deck
    Actual Result: Play match, after first game the BO3 marked portion of the sideboard is gone. Post match sideboard is missing the BO3 marked portion
    Expected Result: BO3 marked portion of the sideboard is there and the deck is not edited

    59 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  10. Priority

    The guy I was playing went infinite using Heliod, Sun Crowned, Scurry Oak, and Ajani's Welcome. As the combo continued, my timeouts were used even though I never had priority. When my opponent timed out and the combo finally ended, the game instantly killed me.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. daily win

    At least one daily win is not being tracked from a premier draft win. This might also be a problem with other relevant game modes.
    1. Win in premier draft, notice no credit for daily win
    2. PC

    10 votes

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    1 comment  ·  Events  ·  Admin →
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  12. Farbherausforderung

    Hallo liebes MTG Team ich habe das Problem das ich bei den Farbherrausforderungen nicht vollenden kann weil immer ein Fehler kommt:
    Netzwerkfehler Teilnahme am Event nicht möglich.Versuche es Später erneut.

    Das Problem habe ich jetzt seit 1/4 Jahr... bitte um behebung... habe sonst keine Quests die ich mir da holen kann.

    MFG Kevin (Peackeeper)

    8 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  13. 2 land cards out of 25 cards dealt. 25 land deck.

    2 land cards out of 25 cards dealt. 25 land deck.
    Set a minimum land card per starting hand to 2 or 3.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Mastery XP Card Rewards Not Being Received

    After completing level 80 of the most recent mastery tree (D&D Mastery), I did not receive the Mythic Card reward, and have not received any of the uncommon card rewards since. (I am now on level 94 of the mastery tree.) There doesn't appear to be an issue with the XP wheels themselves. I am granted the correct amount of points, and it does roll over to the next mastery tree level, but without releasing card rewards. Please help!

    23 votes

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  15. Sparky does not disappear

    Once Sparky appears on the screen (like in Home or Help page), it remains until a match starts. I expected that when I move to another page it disappears, but it doesn't. I have experienced this issue in both iOS and Windows

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Standard Ranking not reflecting wins or losses

    As of at least 13 Dec 21 the Standard Rank is not updating after wins or losses in Ranked Standard play. The Limited ranking seems to be working, but it may not be working correctly and just seems to me doing so. Please fix this. Thank you.

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Standard Ranked doesn't level up my bronze rank

    Standard ranked games don't update my rank. I have played several games, not updating any win or loss. Profile doesn't update. I would to like to get my right rank updated asap before the season ends

    17 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. MTG Arena "Error Updating Data"

    I am still getting the "Error Updating Data" issue.

    No, it's not my connection.

    No it's not proxy settings.

    No, it's not the firewall.

    No, the VPN did not help.

    Yes, I did switch to the Epic Games Launcher.

    None of these have helped. I still can't play this game. My connection is 200+MB/sec downloads and yet this game chokes my install at under 10mb/sec

    45 votes

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  19. Friendly Brawl not playable

    Whenever I try to challenge my friends to Friendly Brawl, it switches to 60 card Alchemy and won't let me select any of my decks. This happens with me challenging them, them challenging me, and challenging other random people.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Rigged

    I believe, strongly, that your game is rigged. If you don't stop with these greedy, malicious, unfair practices I'll take my business elsewhere. Just plain let a random generator generate the cards and stop toying with your players.

    24 votes

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    0 comments  ·  Gameplay  ·  Admin →
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