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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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11591 results found

  1. Ban Acererak

    This Acererak combo needs to go. I absolutely hate playing against these decks and EVERYONE seems to be playing it. It makes the game take 4 to 5 times longer than it should. No fun. Please ban.

    5 votes

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  2. Persistent crashes causing me to lose ranked matches

    Playing on Android mobile. Game regularly crashes in the middle of matches and takes very long time to reload. Usually if I can rejoin a match several turns have gone by and I am doomed to lose the match due to inactivity. There is no warning or pattern to crashes, just happen during regular play.

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. frozen draft

    Client frozen during ranked draft.

    Hopefully a refund for myself and all of my draft partners. forced to leave draft and unable to drop from premier drafting because of the frozen draft state.

    10 votes

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    1 comment  ·  Events  ·  Admin →
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  4. Daily quest

    (Mobile/Android)
    Weekly quest is not resetting/not receiving 3 quest. On Sunday, normally I should see 3 new daily quest (when prior quests were completed), but instead I only been getting one new quest. This started happening about 2-3 weeks ago.

    23 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. too much on the draw

    Since last 3 days:
    17 time on the play:
    43 times on Draw!
    Its always like this, not only last 3 days, im too much on the draw!
    How i can progress with this statistiques? How its possible to be so much time on the draw?
    It seems to be There is no chance in your game!

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  6. Quick Draft - 2 loss but only 1 game played

    I just launch a Kamigawa quick draft.
    I start the search for a game, but cancel it after 20-30 seconds.
    I relaunch a search, find a game, play it and unfortunately lost. But MTGA give me 2 loss...
    I join my last log, and a screenshot of my MTGA assistant, that shows that i only played one game...

    EDIT : My log seems too big to upload.

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  7. Brawl

    Inconsistencies with the Brawl format.

    Hello everyone, my name is Onnik Islikaplan, and I’m an aspiring content creature. Specifically, my category of content is Tournament Organizer. I’ve been organizing a few tournaments within a Facebook group, and all of the matches are played on Arena. Currently, my next tournament is for the format of Historic Brawl.

    At least, that’s what I’d like to call it. Unfortunately, myself and all 90 of my participants have been experiencing several complications when it comes to practicing for the tournament. The way the tournament will be run is by Direct Challenging each other, but…

    16 votes

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  8. bot match additional features

    bot match additional features

    1. add functionality for brawl. This would be great for players to playtest with.

    2. Unrestrict all cards/decks in bot matches. Sometimes people just want to play around with old decks thats have banned cards. It would be like having vintage in bot matches. Wouldnt hurt the meta and would also let us use someof those decs taking up space whiile we wait for unbanning.

    3. difficulty settings would be nice as well.

    13 votes

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  9. Colour challenge bug

    Completed the colour challenge except against Chandra Naalar. On the very last battle when I try to start the battle it says “network error unable to join event. Please try again later” no problem joining standard matches. Because of this cannot clear the colour challenge

    27 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  10. Jace Beleren bug

    There is a bug with Jace Beleren in the second turn at the color challenge. He just stop playing.

    7 votes

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  11. Historic Brawl Matchmaking

    Historic brawl matchmaking is disgusting. Please please do something about this.
    Most of us just want to have fun. Playing 80% games against ******** Golos decks just a waste of time.

    I too can just spend some money and build some ******** optimised competitive **** but that is not why we play this mode.

    Add a ranked historic brawl so the cunty tryhards can go circle jerk eachother.

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Hit Cancel Just Prior to Game Spawn, Registered as Loss

    I clicked "play," then hit the cancel button just prior to a game spawning. The game briefly showed "waiting for opponent," as if a game was about to spawn, but then returned me to the main menu without starting a game. However, when I entered the event menu, it showed a loss, as if the game had been conceded. I restarted the game to see if this was a visual bug but it still showed as a loss.

    22 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Friendly brawl challenge going through as 60-card

    Friendly brawl challenge going through as 60-card

    24 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  14. First turn game froze, lost match

    Game froze my first spell to remove ruin crab, had to restart and then it was my second turn and I’d already lost the advantage. Had to concede ranked match.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Auto-Tap Overrides Manually Tapped Mana

    I cast the card Primal Might and target my Ghidora mutated on elvish mystic. I tapped all my mana manually and it when I click confirm for the amount I want pay and it auto taps my Ghidora instead of the mana I manually tapped. Causing me to lose.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Crash during battle

    Crash during quick draft battle. No reaction. I use iPad.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Stop with Alchemy in Historic please!!

    Hi,

    Please, PLEASE stop putting Alchemy and other digital only cards cards in Historic (or other non-alchemy formats for that matter..)
    It's such a dumb format now, just as Alchemy itself is just horrible.

    If you want to have Alchemy/Jumpstart on Arena, fine, but please leave Historic alone! If I wanted something where cards get made out of nothing I'd be playing heartstone or Eternal.

    Jumpstart Horizons and Alchemy should not exist.

    26 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. 32 votes

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    13 comments  ·  Gameplay  ·  Admin →
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  19. Historic Brawl as Direct challenge

    Just some quick feedback/request. I would love to be able to direct challenge friends with Historic Brawl.

    51 votes

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  20. 16 votes

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    2 comments  ·  Gameplay  ·  Admin →
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