MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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11591 results found
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Arena Update Not Available on iOS App Store
App won’t open without update, update not available in App Store.
9 votes -
BAN MINION OF THE MIGHTY - STUPID and everyone plays it - frustrating - HATE IT!
I play against this deck way too often as it's an easy win for people. There is no point as I can't possibly win against it within a single turn as I lose with double strike dragon or dragon that creates 13+ treasure tokens. I have 1 land - STUPID and makes me want to quit the game!!
9 votes -
To provide more info on the progress of adding pioneer on arena
Provide info and a timeline for pioneer in the arena updates posts. A lot of people are looking forward to it but having no info in a year is disheartening.
81 votes -
Lost connection while choosing cards in premier draft
After I clicked ready in the premier draft, the words "waiting for the server" appeared and I can't see cards or choose cards. I restart the game for 10 times and wait for the server. The game asked me for several times whether I choose the cards or the cards were chosen automatically, but I can only wait for the server after I clicked yes. The connection was restored after the cards were chosen automatically and the connection problem made me lost my premier draft.
8 votes -
Network error
I'm trying to start a game but I get "Network error. Unable to join event. Please try again later." But I'm not trying to join an event, I'm trying to play a game. There's nothing wrong with my internet connection.
15 votes -
Reduced cost in alchemy bugged
I am playing from an IPhone; in alchemy is bugged the reduced mana cost of everything from spell like discover the formula or Geistchanneler, even trying to pay the mana cost manually; the game want me to pay the original mana cost.
14 votes -
NEO Sealed deck "add to decks" not working
I bought a NEO sealed event and want to export my deck to play with a friend. When i click "Add to Decks" nothing happens (e.g. no sealed deck is added to "Decks"). I have 30 deck slots available.
15 votes -
Stuck on Retrieving Asset Manifest screen
Stuck on Retrieving Asset Manifest screen
Tried uninstalling/reinstalling. Playing on Pixel 4A. Never encountered this before but it seems many others have on Macs.- Start game
- Android - Pixel 4A phone
- Stuck on the initial "Retrieving Asset Manifest" screen for a very long time until it says "Error Updating Data, Please check your connection and try again". ( I was able to download other things with this same connection, on the same device)
- Should not be stuck on this screen.
- Screenshot attached
- Unplugged my router and modem, then plugged them back in. After Reconnecting, was able to get past the…
19 votes -
Black screen after update
Arena just updated and, after the mandatory update, doesn't start anymore. When I launch the game, all I get is the mouse cursor, that moves normally, on a black screen. No music, no titles, no messages, nothing. Just cursor and black screen.
I'm running the game on Windows 7. Worked perfectly just before the update.31 votes -
Remove Alchemy from Historic Brawl.
I need you to remove Alchemy cards from Historic Brawl. The format bans sideboard/wishboard/learnboards, yet now we have these Alchemy cards that access cards from "spellbooks" which is the same thing. Spellbooks are outside the game. Bringing cards from outside the game in Brawl is banned. You need to remove the Alchemy cards from the format. It needs to happen immediately. You need to do it. You made a mistake. Fix your mistake.
17 votes -
Player Reporting system is pointless if repeat offenders are allowed to continue abuse.
In order to foster a fun playing environment, abusive players should be banned/suspended from play. Currently, it seems this is not the case. Three times in the past month, I have been matched up with a player named BlueSovereign who abuses the turn timer. Every time, I report that player but it seems my reporting does not result in any change.
If that is the case, using the reporting system is pointless.
5 votes -
[Mac OS] - Client is stuck at Login Queue
Under Mac OS - 12.4
Description: the client is unable to log into the account.
Expected behaviour: After client is open, the user credentials are verified and if they are correct, client log to application
Actual behaviour: After the client is open, the client displays a Login Queue message, "We are experiencing heavy load at the moment, and your login has been queued", it does not login regardless of how long the client is open
NOTE: localization seems to be mixed, most of the message is shown in english, however the "Play" button, is replaced by "Jogar", mixing English to…
6 votes -
Stop Rigging the GAME!!!
So many whales with 200+ cards getting wins because WIZARDS thought it a good idea to reward unskilled dollars and punish the skilled.
I would spend money on this game, if it wasn't so blatantly rigged.
How about setting up deck building tutorials to help the ... people... that don't understand how cramming a bunch of cards in your deck garuntees your loss...
But they win, a lot. Any 1 win is too many wins for a deck with 200+ cards.
So it's obvious.
This game is not about skill, it's about money.
And not in the way that having…9 votes -
midweek magic event uses alchemy cards
Please, never use alchemy cards in any sort of event. Alchemy is the worst idea, the cards suck and it makes me want to quit Magic.
6 votes -
Game Keeps Freezing on my phone
The game keeps freezing resulting in at least 10 losses for me in the last week. Also, your system for reporting bugs is not adequate. Your ticket system being me posting this as an "idea" in a forum does not give me confidence that you are at all equipped to fix any problems that arise.
8 votes -
Draft win not registering
I played a premier draft game and won a match (after losing the first match), but the win did not appear to register.
8 votes -
Gems when not all rares collected
I received gems instead of a Rare/Mythic when I had collected all the cards from that set, knowing there is still one I want - hence why I'm buying that set - and because the second pack I I opened gave me another rare. It clearly says on the gem card that I would have had to have collected all the rares and mythics.
This is not my screen shot, but it shows the same thing for the gem card.
https://i.redd.it/p1l2lb06lkh81.png
I want my rare/mythic please.
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MUL_collection_MYT.png 2116 KB -
TLR_collection_RAR.png 2066 KB -
TLR_profile.png 1778 KB -
TLR_collection_UNC.png 2039 KB -
MUL_collection_RAR.png 2138 KB -
MOM_profile.png 1791 KB -
MAT_profile.png 1786 KB -
MAT_collection_MYT.png 2116 KB -
MOM_collection_COM.png 2066 KB -
TLR_collection_MYT.png 2047 KB -
MOM_collection_UNC.png 2063 KB -
MOM_collection_RAR.png 2075 KB
10 votes -
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Player turn time limit
For the love of god, reduce the amount of time a player has to use each round, or at least reduce the amount of time before the time outs kick in. The turn length gets used and abused because of the game design. No one needs more than 30 seconds to figure their turn out. Just another ding in this game.
16 votes -
Trade in System
Please make some way to trade in cards for wild cards. I’ve spent a couple hundred dollars on this game and can hardly finish a deck. It’s very difficult to get the cards you want because there are very few rewards for you to earn… so then I fall into the trap and buy gems. As a new player, I’ve made a lot of mistakes. Please come up with some kind of way to trade. I don’t care if it’s only rare! Or even if you have to trade in 5 or for just 1 wild! At least that’s a…
12 votes -
Cards Art resolution on ipad needs to increase
I play mostly on my ipad pro and the resolution of art of the cards is really low, I buy cosmetics and love the aesthetics of the game especially the cards and having low resolution and blurry art is a bit frustrating especially when you spend money on cosmetics etc which is my case. Make the resolution at least ewual to the PC experience, thanks.
70 votes
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