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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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11591 results found

  1. Remove "Minion of the Mighty" Please. OP stupid card.

    Please remove "Minion of the Mighty. This card makes game play pointless. Its a second round win card? Why bother playing.....!!!

    9 votes

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  2. Games are lost when pressing cancel before games begin

    I have now lost three draft games by clicking "Cancel" when entering a game. At first it cancels the game and sends me to the draft-menu site as normal, but then later it says that I have lost the game.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Black screen on loading initial screen ipados

    Bug. Game does not load. Stuck on a black screen at loading initial scene ipad os 15.4.1

    11 votes

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  4. the wandering emperor

    Blinking the wandering emperor with yorion passes priority without giving you a chance to use it at end step, even when there is another trigger on the stack

    12 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  5. Matchmaking broken

    Matchmaking does not work. I have tried Historic Brawl, Jumpstart, and Standard Ranked queues. I sit in the queues for minutes and can't get a match. Either nobody is playing or matchmaker is broken, both of which should be Code Red for y'all.

    50 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  6. can't start game

    I cannot start the game. When the game gets to "loading initial scene", the application shuts down.

    9 votes

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  7. Alchemy Cards in Historic

    Get alchemy cards out of the historic format. If I wanted to play Hearthstone, I'd play Hearthstone.

    24 votes

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  8. midweek magic alchemy singleton duplicate rares

    Midweek Magic Alchemy Singleton rewards gave me two rares I already had 4x of.

    17 votes

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    9 comments  ·  Events  ·  Admin →
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  9. network error

    Since today, whenever I want to play I just receive a network error.

    This is really annoying. Fix this buggy game!

    49 votes

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  10. Victories are not giving me experience for mastery tree

    Aside from experience daily quests I am no longer getting experience from wins for my mastery tree

    18 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Freezing

    The game keeps freezing in the middle of matches and occasionally while in the deck builder. Usually it happens either while the match is loading or after either me or the opponent plays a card. The game will just freeze completely, it doesnt really impede gameplay but you have to close the game and wait for it to load back in. After it loads back in your avatar is defaulted to Ajani and you cant do any emotes the rest of the match because the emote bar becomes completely black. You can still play normally but to your opponent you…

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Alternate card styles

    Is this issue being worked? I reported this 2 weeks ago.

    The alternate card styles show in deck builder but not in matches.

    To be clear, its only card styles that the artwork vis different from the original arts on the card. so the styles that have motion but are still the same. art appear to work.

    22 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  13. Triggers

    I would like to know why I'm getting a message like this when it's HIS triggers. It conceded me because of this. Fix these stupid triggers!!!

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. MacBook Pro m1 Pro 16" issues

    Arena client minimizes itself when going from main menu into a match as well as when switching from searching for opponent to starting match. There are a few other times where it exits out of full screen and minimizes itself, but I can't recall them at the moment.

    Only have one resolution option in Graphics options of Settings menu in match.

    Arena client will not load past black screen if opened by clicking Arena icon, can only play game if launched through Epic Game Store.

    20 votes

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  15. Opponent Using Infinite Timeouts

    Users can use more timeouts after reaching 0

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Game crashes after match end.

    Game crashes everytime I finish a match.

    1. Start a game, finish the game.
    2. Android with custom ROM. Corvus OS
    3. Game is crashing after I finish a match.
    4. Go back to main menu
    14 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  17. 20 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  18. Game freezes

    Game freezes while playing mid match on mobile device. Have to shut down and reload, it then changes my avatar to a random figure and all emotes and messages are blanked out.

    33 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  19. gold

    Not receiving any gold from 3 completed dailies today
    started today at 800 gold, finished all 3 dailies that were each at least 500 gold and my 800 total is still there.

    29 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. one daily quest not resetting at all bug

    Third Daily Quests not resetting. Every day i don't get my 3rd daily quest. I'm unsure how i can recreate that.

    PC

    When the daily quest ticks over i'm only getting the daily win rewards quests as you can see in the below image.

    It should give me a quest.

    Attached

    no work around found.

    8 votes

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