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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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11597 results found

  1. All land

    Since the last update, all of my decks draw 4+ land cards in the opening hand and I draw land for at least 4 or more turns. Most of my decks are 60 card decks with only 24 lands. In 3 round matches I add 3-5 cards from my sideboard and it has no affect. Last gave I played it looked like my opponent was having the same issue. Both games it took until the 5 round before either of us got anything out of our hands.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Lost match while waiting for opponent

    I received my last loss of the draft after a minute-plus "Waiting for Opponent" screen, followed by a restart, followed by a five-minute "Waiting for Opponent" screen that wouldn't end until a hard reboot. I would appreciate a refund; was really enjoying playing that deck.

    13 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. march of otherworldly

    March of otherworldly light bugged and not able to exile white cards from hand. Tried selecting the white cards and clicking submit and would always just return the card to hand and not cast.

    11 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  4. 15 votes

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    1 comment  ·  Events  ·  Admin →
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  5. Tired of Mirror Matches, Stop matching me with mirror decks it is not fun at all

    STOP MIRROR MATCHING. ITS ******* ANNOYING. GET A ******* CLUE. I DID NOT BUILD A DECK SO THAT YOU WOULD PUT ME IN THE SAME ******** MATCH OVER AND OVER AND OVER AGAIN.

    ALSO FIX IT SO THAT I DONT ******* KEEP DRAWING FIELD OF RUIN IN MY OPENING HAND CONSISTENTLY AND MULL INTO IT WHEN IT IS AT MOST A 4 OF.

    YOU ARE ******* OFF ALOT OF THE PLAYER BASE LIKE THIS TO CATER TO LESS EXPERIENCED PLAYERS.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Too Many Scute Swarms Skipped My Turn

    Opponent made over 600 Scute Swarms, lagging the game. On my turn I tried to play a card, the card froze in the 'being played' animation and I was unable to do anything. It skipped to my battle phase and I was unable to do anything. It skipped my turn. I still had a chance to turn it around and win on my turn but the game glitched and skipped my turn. I'm understandably a little upset. It wasn't even anything I did that glitched the game, it was the opponent! It didn't even tap the lands

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. shrine

    the new shrines don't synergise with maskwood nexus while the creatures should be of all types. meaning they should all be shrines as well.
    (check the amount of tokens on each screenshot to get an idea of what i mean)
    so unless shrines can't be creatures and synergise with maskwood nexus they need to change the cards.

    14 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Shrine creature type with Crippling Fear

    When using the card Crippling Fear, Shrine is not an option for creature type despite being added in Neon Dynasty

    14 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. 不正勝敗操作について

    不正勝敗操作をしていない証拠を出して下さい。
    サポートからここに書き込むように指示が出ています。
    無視せずに誠意ある対応をしなさい。

    11 votes

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    0 comments  ·  Events  ·  Admin →
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  10. Unable to cast spells at instant speed

    During game 3 in Traditional Draft, I was suddenly unable to cast spells at instant speed. Could not trigger Ninjuitsu, and could not cast a Spell Pierce to counter my opponent's bomb. This caused me to lose the match-up.

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Alchemy keeps getting set as default

    Alchemy keeps getting set as the default setting instead of standard. I hate Alchemy and don't play it. The fact that it keeps getting set as the default instead of standard just to try an trick me into playing alchemy has me nearly ready to quit MTG totally.
    I don't mind MTG introducing the game to new ways to milk people for money but I am getting really offended that you are trying to force/trick me into playing a format that I have 0 interest in.

    9 votes

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  12. Suggestion: Personal Banlist for Brawl

    There is plenty of obnoxious commanders in Historic Brawl that take away all fun from the format and make you wanna stop playing it but for some reason have not been banned yet. To mention a few - Golos, Baral, Kinnan, Emry+Paradox Engine, any Teferi. You simply have no play against them unless
    If you are not doing anything with those, at least give as a way to avoid playing against those, especially with unfavorable match-ups.

    Suggestion: Add option to ban specific commanders from being matched to save time from loading to the match just to insta-concede because you know…

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Missing 5th mythic pack from bundle

    After opening 4 out of 5 mythic packs, the 5th pack disappeared.

    8 votes

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    1 comment  ·  Store  ·  Admin →
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  14. Quick Draft broken- can't submit deck, non-basic lands disappear

    Twice now, I have completed my quick draft deck containing non-basic lands and submitted it. Twice now, I have gotten an error message saying I need to try again later and the deck could not be submitted. Then, when I go back into the quick draft, the non-basic lands have disappeared. Each time, I built the deck around the non-basic lands and got zero wins because of the losses. Stop breaking your game. It's bad enough with the non-random draws that give me only a single color of mana for the whole game.

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  15. Punish salty rope burners

    There should be some way to punish players, who just use their timeouts on purpose to get revenge for their loss on the battlefield.
    Tbh I have 2 screens and just switch to youtube, I am not easy to trigger. Still I feel this should be punisheable behaviour.
    Look at this example. You don't want to tell me, he needed 4 timeouts to ponder wether or not he should break his clue or not, do you?

    It's just poor and not sportsmanlike behaviour at all

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. 45 votes

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    5 comments  ·  Events  ·  Admin →
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  17. Missing Mechanic Description

    When drafting for the first time the mechanic description did not display making it impossible to evaluate specialize cards. Since then I've learned how they work. but this initial draft failed because of this,

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Unusable treasure

    Arena would not let me sack a treasure to pay a Jwari Disruption cost.

    Probably cost me a game!

    8 votes

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    2 comments  ·  Events  ·  Admin →
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  19. continual freezes during gameplay

    My arena client continually freezes during gameplay and eventually crashes out with windows error.

    It seems to most commonly happen when a special effect is being played for a card that has one, so the ability to turn those off might be a useful start. At the moment it's unplayable.

    272 votes

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    133 comments  ·  Gameplay  ·  Admin →
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  20. Tutorial

    Wont let me complete the very last games of the colour play tutorial

    11 votes

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    3 comments  ·  Gameplay  ·  Admin →
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