MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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11597 results found
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Unclear disconnect
Often I disconnect but don't realise as there's no way to determine whether I've actually disconnected or if the other player just isn't making any game actions. This is very frustrating and has lead to undeserved losses.
This wasn't a problem previously, but I have found that I can no longer rely on the 'waiting for server' spinner to appear when I am disconnected like I could in the past.
11 votes -
Draft card lost
When I attended a draft event, the card I picked turned into another card. Then on the deck building screen the card was gone and I was forced to build a deck with fewer cards!
7 votes -
Shrines
Shrines are not recognised as a creature type on lands ,which needs updating due to the new creature shrines
13 votes -
Bad shuffling at start
My decks dont shuffle right i keep getting the same starting hand it makes playing boring because its a **** starting hand and everyone else is getting optimal start hands
18 votes -
Timeout issue
Stack Timeout is occurring - I'm running Scute Swarm and Ancient Greenwarden alongside Prosperous Innkeeper - This means the stack can easily be over 125 in 'height'
Because the system then 'works out' each part of the stack individually it then:
a) Goes into Timeout Timer mode
b) Says that I am taking the same action - if I don't change my action it will be a drawNeither of those are correct
Either you need to resolve the stack simultaneously in this case or allow time for the stack to complete
6 votes -
treasure token
Unable to use Treasure tokens to cast spells, makes playing certain decks impossible to play. Needs a fix urgently.
2022.13.0.3997.911241
13 votes -
Crash at the deck selection screen
I suggest you to work on and resolve the crash that occurs when I want to change my deck in historic random battle.
I can't change my deck anymore, the game crash at the selection screen.20 votes -
Ban Paradox Engine, Was sitting and just watching my opponent to play his turn with a inf loop with paradox Engine+Tome of the Infinite
Ban Paradox Engine, Was sitting and just watching my opponent to play his turn with a inf loop with paradox Engine+Tome of the Infinite for over 40 min for a single turn......until he could kill me with Firebolt(from Tome)
If it would have been a real tour IRL, i would have called JUDGE after 3-5min.........40 min for a single turn Online should not be a thing.
18 votes -
Infinite combo time out bug
It's insane that this client has no shortcuts for infinite loops or at the VERY least, when the OPPONENT goes infinite YOUR TURN TIMER doesn't run out in YOUR OPPONENTS TURN. Subsequently even if you were to have an answer for infinite tokens and like, such as an exile/board wipe effect and wait for them to deck. IT DOESN'T MATTER! They'll just make sure you don't get a chance to respond, the turn ships back to them and they can attack for lethal. It's an exploit, there's no other way to put it and honestly the cards should be removed…
17 votes -
Scute swarm tokens bug
I am having an issue of losing games due to a bug in the scute swarm token damage.
Initial result: when attacking or blocking, the swarm token is supposed to deal 1 damage and have 1 health. My tokens, no matter how many i use, do not do any damage. This happens when I attack or when I block.
5 votes -
Paradox engine
Using paradox engine in historic play, it is not always untapping my Circle of Dreams Druid and other permanent. My deck uses Ashaya to give all creatures the mana tap ability, and as I cast fierce empath, the ability stacks but does not resolve itself and no permanent untaps.
5 votes -
Option to disable background animations (optional: enable custom backgrounds)
For my 2017-macbook air, background animations during a match are too complex. Please add an option to disable them.
Additionally, custom background uploads, or buyable static backgrounds/"playmats" would be great.Otherwise Arena in general and the possibility to play it on a mac turned out to be great!
8 votes -
Land bug
Land I played wasn’t actually counted as played. The land was on the table but didn’t give any mana. So I wasn’t able to play spells I needed. After reloading app during the same match I found this land in my hand. Lost Premier draft game because of this :(
14 votes -
Active Matches Check Failed
Had game 1 of my draft well in hand. Arena crashed and restarted quickly. When it checked for Active Matches it failed to remember my game, and proceeded to load the initial scene. Counted it as a Loss. The whole process took less time than two ropes.
Your Active Matches check doesn't work. This isn't the first time. Crashing is out of our control, and your programming is out of our control. Is this just a game of wishing and hoping that my time and efforts aren't wasted? My resources are valuable, and losing draft games for no reason is…
12 votes -
Draft
During the pick phase of a Crimson vow premium draft the game freeze and was impossible to continue the draft phase. Must play the draft with random cards...
18 votes -
Infinite loop Green and white
Infinite loops are ridiculous. Using Scurry Oak, Prosperous Innkeeper and Heliod Sun Crowned. This creates an infinite amount of tokens, infinite health and a giant creature that is infinity/infinity
13 votes -
Missing Mastery ORB
I got lvl 58 in the mastery and did not receive the orb in the mastery tree
18 votes -
daily quest timer reset but no new quest
Third Daily Quests not resetting. Every day i don't get my 3rd daily quest. I'm unsure how i can recreate that.
PC
When the daily quest ticks over i'm only getting the daily win rewards quests as you can see in the below image. (the middle completed one is the weekly)
It should give me a quest.
Attached
no work around found.
6 votes -
Time limit change
Please reduce the amount of time people have to play their cards. I’m really tired of playing matches where the opponent takes ridiculous amounts of time to just play a land and then end their turn. The only time they start to pick up the pace is when they start winning. If their losing, they take absolutely forever to play. If they know they will lose the game, they just wait for the time extensions to run out rather than finishing the game.
Please change the time to play cards to a reasonable time limit of 15 seconds so games…8 votes -
クイックドラフトで正しくない敗北が付く
クイックドラフトでマッチング中にキャンセルを押したらキャンセルされたにも関わらず敗北カウントが進んだ。
6 votes
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