MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
11960 results found
-
Unstable Android client crashes constantly
It's never been good, but it's been really awful since the recent update summer 2022. (Patches since July have done nothing to help this!). It crashes on average once per match, making it virtually unplayable. It has a high (1-in3?) chance to crash on starting match, on Mulligan choice, and on leaving match. Also crashes nearly every time it tries to hand off between Wi-Fi and 5g. Crashes nearly every time phone os changes battery state. Also crashes for unknown reasons in the middle of matches.
More than half of games crash, many fail to complete. Game will crash with…
6 votes -
Bug: not getting quest rewards
The last 2 days (3/17/2022 and 3/18/2022) I completed a daily quest that was suppose to reward 750 gold but rewarded nothing. The quest goes away but no usual fanfare of coins/music and the Claim button. Just returns to the Home screen with no quest.
14 votes -
No mastery pass rewards past level 80
The mastery pass rewards are bugged past level 80, where one should get an uncommon each level. I am at 87 currently, and didn't get anything for the last few levels.
57 votes -
Mastery pass missing rewards
I didnt receive some rewards from Mastery Pass, 2 wildcard mythic from level 76 and level 80
62 votes -
stop cheating your paying clients you idiots
pretty obvious you cheat with the completely unrealistic draws i and many other have seen
10 votes -
Bought bundle, cards in bundle not available to use
After making a purchase from the store with gold, I did not receive the cards from the bundle.
7 votes -
17.12.2021- Purchased Daily Deal Cards Not Showing Up
Hello Wizards! I purchased 3 cards in the daily deal today, and they not show up in my card list, even the money was spent. Please solve this issue
22 votes -
Infinite mana and damage combo Alchemy
In my opinion, Alchemy should be the right place to fix some errors and ill mechanics Magic has always had. One of them are the infinite mana/life/damage combos of cards.
When Riveteers Boss give any card permanent "when played put a treasure token" ability, it's quite clear where any game is going. Grinning Ignus doesn't even need extra card to "pay R and return this to your hand". If you add Witty Roastmaster to this combo, welcome infinitely annoying mana and damages combo. Instant win and an instant lose for Magic Alchemy gameplay.9 votes -
Purchased card not showing in collection (Hostile takeover)
This is not the first time I purchase a card and it won't show in my collection.
Tonight was Hostile Takeover card for 1500gold.
Searching for that card while building my standard deck does not show up.
If I filter by not collected, 4 of the hostile takeover are showing as not available :(
7 votes -
BAN Arcane Bombardment
Arcane Bombardment is completely overpowered
11 votes -
Alchemy decks are invalid in Bot Match
New Alchemy deck with new Omnath and Goldspan. Go to a bot match to try it out, deck is invalid. Mouse over deck, says "invalid cards: 0"
Unable to play the deck against Sparky.29 votes -
game crash
the game crash and when I try to join the match, the game crash systematicaly I cannot select deck or anything when I click on play button.
I have try to reinstall the game but the trouble still thereversion 2021.12.0.3961.902937
31 votes -
Jump In event "Add to Decks" button doesn't work
After selecting the packs for the Jump In event, i pushed the "Add to Decks" button. Usually it brings up a notification saying that the deck was added successfully. however since the 10/02/22 update, pushing that button does nothing.
18 votes -
Can’t target creature with infernal grasp
Lost game because I can’t target opponent creature manaform hellkite with infernal grasp. No hexproof on the field. Wtf Magic, every day this game gives me a headache to play. Why do I spend money on this again? Fix your ****.
6 votes -
Koma can't stop planeswalker's from activating abilities
Using Koma, Cosmos Serpent's first ability, you should be able to on upkeep tap a planeswalker and prevent it from activating it's ability. However, as I recently discovered on magic arena, you cannot. Your opponent can still use their planeswalkr abilities the turn you use Koma's ability on them.
6 votes -
Two Headed Giant
Something which my friend and I have repeatedly lamented is the lack of sufficient multiplayer options in Magic Arena. Currently Arena offers the capability to play private 1v1s as the only direct method of enjoying the game communally. While we do discuss our decks and current matches together, the lack of a format such as Two Headed Giant certainly hinders the ability to play the game cooperatively. Seeing as how this feature was present in Arena's predecessor Magic Duels, as well as the prior 2012/2013/2014 Duels of the Planeswalkers games, it makes Arena's lack of 2HG or private free for…
9 votes -
Unlicensed Hearse is physically unusable on mobile with large (10+) number of exiled cards
As the title says, tapping on Unlicensed Hearse with a large (12, in my case) cards exiled will expand/contract the "cards exiled" display underneath it, rendering the card's activated abilities (aka the entire card) unusable. I tried tapping various parts of the card many, many times, and none reacted differently.
My phone is a Google Pixel 4a 5G, the display is roughly 6in x 3in, so my display is neither unusually large or small for a phone.
I play games for fun. Screaming expletives at my phone on a train because my cards are physically not working in a tense…
7 votes -
Alchemy what garbage.
FIX the shuffler.
Get rid of Alchemy(and If I'm not playing in Alchemy I don't want to see those fake cards in ANY of my other decks.)
Get rid of those bs Arena cards.
Arena is abomination of Magic in its current state. And you wonder why you can't get more Arena players LOL.
The latest running Joke. "If you want to learn how to play magic completely wrong go play arena."
26 votes -
750 XP quest gave 500 XP
I completed a 750 xp quest shortly after reaching a new level on my mastery path. My current xp is at 500, which leads me to think I was awarded 500xp rather than 750 xp.
43 votes -
Defrost game freeze
Playing on Android, I'm constantly dealing with game freeze or lag causing spells to "hang" on the screen and never resolve. In this game, my opponent's spell never resolved and the timer never ran out. How about you guys focus on these issues instead of all the unneeded animation and sfx? While you're at it, fix your shite "shuffling" algorithm. I've never seen so much land $crew irl games and I used to judge multiple events.
7 votes
.png){kind=link}
.png){kind=link}
- Don't see your idea?