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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14057 results found

  1. Volatile fault no treasure

    Mid game today used the land volatile Fault on arena and was not given the treasure token as part of the resolution. Lead to match loss/conceding due to been to far behind after two turns (would of been able to use prismatic open to fix mana using the treasure)

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Bug: Knight-Errant of Eos

    Played card that costs convoke, not sure if bugged or other player stalling "Gonzer". Rope timed out didnt give me the option to pay with creatures and i have enough untapped to play card.

    1 vote

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  3. Bonesplitter Error

    This happened during the 5th match of my 2-3 record event in Premier Remix Draft. The opponent's Minstrosity was 6/1 after equipping Bonesplitter instead of 5/1 (like it should have been). This didn't necessarily impact the outcome of the game but it was a notable error.

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Reaching Mythic rank sets ranks to Beginner

    Steps to reproduce:
    -> Reach Mythic (was in Limited for me)

    Platform: PC

    Actual results I'm experiencing: my Limited and Constructed rank both show as Beginner Tier 0, both in and out of game. When I win a game, I get no update to my rank afterwards - only a "Victory" screen.

    Expected results: profile and in-game should display Mythic tier and rank; end of game screen should update numerical rank.

    Obviously this is really bad :D

    715 votes

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    361 comments  ·  Gameplay  ·  Admin →
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  5. Mastery XP not adding correctly

    I saw the problems with Mastery XP not being reward and I have had it happen twice. What I noticed is it happens the second time you earn a thousand points in a play session. Any rollover points from the last time you hit 1000 points don’t count. I only figured this out after the second time it happened so I don’t have screen shots. I do know this sequence of events.
    I had 975 XP total.
    I won a game earning 250 XP for my last weekly win award and 25 XP on my daily.
    I was correctly given…

    22 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Not able to purchase pre-order products for Outlaws - 2024-04

    Time is running out and I've been trying to buy this for three days. Help! I don't want to miss out on this. Fix it please! Is anyone else having trouble purchasing it? I can't find any fixes for this issue. I reloaded the game from Epic Games. I rebooted my computer multiple times. I made sure I had the latest update on my Mac. Nothing worked.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  7. McSparkyngton

    Sparky is still bugged, you know? But if you know... you know...

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. Cannot use artifacts to generate mana

    I tried to cast a spell costing 3 mana. I clicked on an artifact to generate 1 blue. An it seemed to work did a swish effect then I cast the spell which should have tapped the remaining two lands and cast the spell. But it didn't work, seemed to keep asking me to pay more manna and it just timed out. Did not seem to recognise I'd put a blue mana with the artifact in my mana pool. Which was annoying.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. system lag when having 8 green virtue

    When having 8 green virtues in play, the system is very lag and nearly crashed

    1 vote

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  10. Active Match Check Failed

    Was playing a traditional draft match with 1 win already. Connection failed, forcing to restart the client. Upon restart, the active match was not found, and matches counter of the draft seemingly did not record that a game was played.

    1 vote

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  11. Precon decks come with no instructions for the mechanics

    Hello,

    Why don't the Precon decks come with instructions for the mechanics or maybe a small link where you can find it on the internet?
    These instructions would be more important than the ones that come with the Precon decks. This only provides background information about the story and general information about Commander mode. But these are the same in every Precon deck.

    E.g. here:

    https://magic.wizards.com/en/news/feature/magic-the-gathering-fallout-mechanics

    1 vote

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  12. colour challenge

    Hi, the game is asking me to finish the colour challenge but I did it already, please check screenshots.
    Thanks!

    16 votes

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    6 comments  ·  Events  ·  Admin →
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  13. Arena

    -kamachel, ships mate; did not seek card after damage to player. Opponent played instant before the seek activated in the stack. Happened 3 times 3 different matches.
    -scalesoul gnome; did not discover after damage delt to player. 2 occurrences seperate games. Have noticed instants played before these abilities hit the stack it disrupts the ability from triggering
    -surge of salvation; unable to play an instant in response to an instant opponent played. Mana was avail.

    Arena (android)

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. visual BUG

    Sometimes after I play some minutes the interface present some visual bugs or in the top menu, where I cannot see anything except white squares or during the sideboard in match games as in the attached example. It's really annoying and all I can do is to restart the application. Can you fix this defect??????

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. My bad!

    Magic I owe you a gg bro. I was on phone and just didn’t want to run timer. I was laughing that u used wave emote then angry pointing emote at my thot right after. Then I just drew perfect. Cool name btw.

    1 vote

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  16. freez

    自分のターンになった際にフリーズする症状が頻発します。
    マウスカーソルは動くものの、オプション画面を開いても操作が反映されなくなり投了できず、タスクマネージャーから終了させる必要があります。
    タイマーが進行するパターンと、進行しないパターンの両方があります。

    1 vote

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  17. So I'm pretty sure this guy just cheated

    So, I'm probably gonna lose here regardless, Selvala is going off, and I don't have anything. Then, my game stutters, I disconnect for less than 30 seconds, and I come back, and my opponent has cast and resolved a full Finale of Devastation, landed the craterhoof and is swinging. I'm not salty, again I am probably dead regardless, but I don't even think they tapped their mana

    1 vote

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  18. Commander Token rules.

    I have a commander that makes tokens when you put -1/-1. Counters on a creature, but it doesn't create those tokens when I use anything other than the commander, but the card doesn't specify that it needs to be the commander to create those tokens. There are a couple cards in MTG ARENA that have bugs.

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Freudige Zerstörung

    I was playing my games from the "Artifact Remix Premier Draft" and had a bug with a spell called "Freudige Zerstörung" in german. I destroyed my own artifact to get 3 tokens but i got nothing and lost the game. In a later game, the spell worked fine. So it must be a bug.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Text Translation: Terrarion

    テラリオンのテキスト表記がマナが出る表記になっていません。そのためピック段階で誤認した上、使用段階でも間違った使い方をしてしまいました

    1 vote

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