MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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13324 results found
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Lose error during match.
An error occured during the match, I didnt lose but it was count as a lose.
8 votes -
Disconnect during match
Either the match ended or the opponent disconnected.
The opponents timer didn't move anymore.
This was my third loss in a draft so I would prefer to get my entry fee back.5 votes -
Arena on Mobile crashes Constantly
Arena keeps crashing for mobile, it could crash during a game, or during deckbuilding.
Step 1 - open MTG Arena on mobile app.
Step 2 - play some games.
Step 3 - repeat Step 2 until crash. It freezes, and if you start it back up, you can continue and finish the match, chat won't be available, and the game screen goes black after the match.For the deck building crash,
Step 1 - Start mtg Arena
Step 2 - start deck building
Step 3 - continue on deck building until it freezes. If you close it, when you open…5 votes -
alchemy
I was enrolled in an Alchemy Dominaria United draft. After finishing my second game the queue for the draft disappeared. It has now been gone for 10-15 minutes despite reloading MTGA and refreshing the Events screen.
9 votes -
Loading card database
After a clean re-install on windows 10, after the sign in screen, when it tries to download the 6. whatever GB install, it stops and tries to endlessly load card database. What a good game.
7 votes -
arena mythic pack is not working
I opened a Mythic pack but there is not mythic card
33 votes -
Lagomos, Hand of Hatred/Queen Allenal of Ruadach interaction
When you have Logomos, Hand of Hatreda and Queen Allenal of Ruadach in play. If the red elemental token dies in combat, the soldier token createed by Queen Allenal of Ruadach is sacrificed to the Lagomos end of turn effect.
10 votes -
Combo Timeout
Can we please get a smart system to handle infinite combos? Playing on mobile app and anytime I resolve Heliod, a soul sister and Scurry Oak, the identical tokens fail to stack forcing my combo pieces off screen which has caused preemptive turn passing. Also, attempting to resolve an infinite Acererak/Paradox Engine combo resulted in passing the turn and losing an otherwise won game. Please tell me this is an issue WotC is taking seriously and making strides to resolve. And don’t say banning the combo cards is the solution; the best part of MtG is the dynamic nature of…
12 votes -
Brawl Friend Challenge
what is going on with the brawl deck in the Friend Challenge mode. Can't play brawl against my friend any more
136 votes -
Deck Renaming [bug]
(version: Windows PC)
Steps to reproduce:
1. Rename a deck same name as an existing deck you own.What I get:
Endless loop of error message: "Deck name already in use" when you try to close the window.Expected resault:
Get the error message, then be able to close the message.9 votes -
connection lost
Connection keeps dropping; Connection Lost
The MTGA client was working just fine. I played a few BO1 matches with no issues. Then, in the middle of a game, it started freezing. At first it was momentarily, then it froze altogether and I got the windows "program not responding" message. Since then, I've been unable to establish or establish and keep a connection to the server. I've tried a number of resolutions:
1. Restarting the client.
2. Restarting my machine, then the client.
3. Uninstalling MTGA, then reinstalling.Nothing has worked. The furthest I've gotten was MTGA started downloading all of…
13 votes -
Mythic card reward not received
I did not receive two mythic card rewards on my mastery track. I checked my collection to see if I received a card since I did not get a reward animation and there was no evidence of a new card. This happens way too much and needs to be fixed.
17 votes -
Server connection issues.
For some reason I cant play the last battle in the comor challanges but I can play all the other ones. It says cant connect to servers or connection issues.
5 votes -
Card Selection disappeared during Draft
In my first Strixhaven draft, I had 3 cards left in (i think) pack 2. I tried to select the only one on colour, but the card disappeared instead. My choice wasn't locked in, and the gap where the card was just had nothing in it, so it wasn't simply a visual bug (clicking where it was yielded nothing and I was forced to auto pick another card).
I've included the log if that helps. As I say it was pick 13 in either pack 1 or 2. The card I tried to select was Serpentine Curve, which was the…
346 votes -
Game frozen resulting in loss
Upon activating Hall of Storm Giants ability to attack for lethal, the game froze. Then, all my lands were tapped and my turn passed, resulting in the opponent attacking for lethal and winning.
I ask for a compensation.5 votes -
View Battlefield button
View battlefield button does nothing when clicked
5 votes -
Deck Name Infinite Loop
Accidentally named a new deck with a name I'd already used. This ended making the 'you already named a deck that' and 'you cannot have a deck of the same name' error messages to pop up endlessly.
5 votes -
Anointed Peacekeeper game crash
Every time Anointed Peacekeeper enters the battlefield on my side of the battlefield, the game crashes (windows). Even though I don't cast it, but it comes back from exile, the game crashes.
6 votes -
土地事故が多すぎる
お世話になっております。
ゲームの公平性について質問があります。BO1などで不正なプログラムが存在するといった書き込みがTwitter上でされておりました。運営で勝敗をコントロールできるようなプログラムが存在しているのではないでしょうか？
5 votes -
Game Crashing constantly on Android
The game is crashing constantly on Android. I'm on the latest patch, have a 2022 Samsung mobile phone, & my internet access was strong while playing.
The most recent new catalyst I've found for this ongoing was going to the Sleeves tab in the Profile & either clicking on a Sleeve or simply attempting to scroll down on the page.
Twice the game immediately crashed, on the 3rd attempt the screen went black for a few seconds then crashed.Not to mention it's now extremely rare to be able to get through a SINGLE match without the game crashing &…
5 votes
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