MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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13792 results found
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Rank not going up
Playing Standard Ranked
PC
Rank not increasing at all for 2 weeks
FIX THIS S***!!65 votes -
App stuck on Retrieving Asset Manifest
Mobile app on iPhone. Posted the same a few days ago and issue was fixed for about 24 hours.
When opening mobile app loading screen is stuck on “Retrieving Asset Manifest” then “Error updating data”Have restarted phone, toggled Wi-Fi, uninstalled and reinstalled app. Same issue.
12 votes -
Draft recorded a loss for a canceled game
I canceled my game before queuing to make an adjustment, and it successfully canceled the game, but still recorded a loss for me.
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Screenshot 2024-02-27 204137.png 3338 KB -
Log20231216_133929.log 259 KB -
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Log20231114_203403.log 18467 KB -
UTC_Log - 04-27-2023 13.29.32.log 11374 KB -
Log20221120_215138.log 34 KB -
Log20221117_124511.log 36 KB -
Draft Issue.png 3539 KB -
arena tutor match record.png 443 KB -
arena match record.png 1693 KB -
Log20210728_115021.log 3708 KB -
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Log20210420_201107.log 4461 KB
739 votes -
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Frequent Game Freezes
About every other game I experience random and complete game freezes where my only option is to restart the app and hope I can get back into the match before I lose my turn. There doesn’t seem to be very much rhyme or reason to it other than it only ever freezes when casting a spell.
I know game freezes are not a new thing but this is an issue that I have only been experiencing since the release of Domanaria United. The recent patch update did not fix the issue.
23 votes -
Paradox Engine ban
Still waiting for a Paradox Engine ban. Banned in EDH where there are 3 players that can have an answer to it but not Historic Brawl where only one person can hope they draw something to remove it, if the person who played it isn't already going infinite...
12 votes -
network error - can log in to account but stuck on network error - from Australia
network error - can log in to account but stuck on network error - from Australia - 10 Jan 23
10 votes -
commit/memory bug
if your commit is cast from your deck by your opponent putting it into your grave it will not let you cast memory even though it shows on the cards next to your hand.
6 votes -
Sheoldred in ONE draft
I encountered a Sheoldred from DOM in ONE quick draft. I would appreciate a reimbursement.
2023.23.10.666.9850166 votes -
Phyrexian obliterator
The card "Phyrexian obliterator" need to be nerved, so no landcards can be sacrificed. At the moment the card ist totally op.
8 votes -
historic brawl deck reported invalid, but all the cards are valid
I have two historic brawl decks, which worked fine before ONE patch.
After they show "invalid cards: 1" and i cant play with them.
There are no banned/invalid cards in deckbuilder.6 votes -
Rebalance or ban rusko
Rusko is miserable to play against in historic brawl. The design of the card encourages playing one for one answers which the rusko player profits from by triggering their midnight clock and refilling their hand. The card itself is essentially free because it creates a 3 Mana permanent that taps for 1. It pays for half of its own commander tax.
I've played magic for 20 years, I have 100k coins and 20k gems. I like to play historic brawl every day to do my dailies, every time I play against rusko I think about uninstalling arena because the card…
9 votes -
Extend Timer longer than animations take
Allow us to turn off animations or at least make the timer increase by more than the animation when we are taking actions.
I was infinitely looping acerack to drain out my opponent (It's their right to wait through their slow death), but the animations of playing cards were taking so long that I was losing time even while advancing the board state. I resolved the winning spell that would drain for the last life, but the animation took longer than my timer and the game put an extra counter on a goose rather than draining my opponent for the…6 votes -
Color Challenge incompletable - "Waiting for The Server"
When trying to start the last battle of the color challenges, I see "Waiting for The Server..." indefinitely. This is the case for all 5 of the color challenges, and only for the final step. I'm playing on Windows 10, and can find no workaround. I can't seem to progress through the rest of the game before completing these challenges so it seems like a pretty major issue.
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A9B73C57-FC59-4551-909F-ECED0D2FF12B.png 3227 KB -
Screenshot_20211206-213435.jpg 442 KB -
Screenshot_2021-11-27-07-41-11-309_com.wizards.mtga.jpg 1399 KB -
Screenshot_2021-11-27-07-42-50-771_com.wizards.mtga.jpg 768 KB -
Screenshot_2021-11-27-07-41-11-309_com.wizards.mtga.jpg 1399 KB -
magic fail 1.jpg 184 KB -
magic fail.png 1365 KB -
Collor Challenge Bug.png 1777 KB -
Collor Challenge Bug.png 1777 KB -
Screenshot 2021-05-29 235159.png 1355 KB -
Sem título.png 1084 KB -
188E77F4-1FAF-41B0-BE4F-3152AFEC5993.png 2253 KB -
Log20210529_213358.log 5 KB -
2021-05-28_10h44_28.png 1408 KB -
Screenshot 2021-05-27 171312.png 2178 KB
419 votes -
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MTGA API
Please enable an API to access user information by third parties, or to allow advance users to access through scripting some info (like the card collection since according to https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/44050746-broken-logs-in-2021-8-0-3855 you cannot access to that through logs).
7 votes -
Paradox Engine is warping Historic Brawl
You have got to ban Paradox Engine in historic brawl. I am certain that many player will have deleted the game because of how ridiculous it is. You just have to sit there and accept a 20 minute long turn and the timer just never seems to stop them. It is banned in commander for a reason and should never have been released into the format. It is warping and is used in so many decks, which is absolutely a solid reason to ban it. Horrible card and ridiculous that it was ever allowed to be played on MTG Arena.…
8 votes -
BUG: Can't select brawl decks in direct challenge
Steps to reproduce the bug:
1. Challenge a friend with a direct challenge
2. Select brawl as the deck type
3. See that you can't select any brawl decks in the challengePlatform: PC
Results: I challenged a friend to a brawl match, but we can't select brawl decks in the challenge. They are shown as invalid decks. Only standard-legal decks are shown. Screenshot attached.
Expectations: I would expect it to be possible to select brawl decks in a brawl challenge, just like before.
241 votes -
Game lost for no reason
Hello, I have just lost in the 3rd round of a "traditional standard event" game.
I can't see any reason to have lost this game, neither the time elapsed nor any other effect seems to make me lose.
Attached is a screen of the end of the game:7 votes -
Game crash when connecting to opponent
When connecting to opponent, the game sometimes crashes and when it happens you would think to just to reopen the game and reconnect to the match (encountered in ranked/historic brawl/unranked queue) but it just keeps crashing upon trying to connect and will only be able to get back into the client when the match is over.
Have heard from reddit that the only solution is to login to the same account through another device but could not try due to my phone being unsupported.
Please fix this it is very annoying and really spoils the fun.
5 votes -
Pase de maestría no da carta mítica/bug
En el actual pase de maestría hay un error que no muestra la animación de entregar la carta mítica, ni tampoco la agrega a la colección personal
7 votes -
Game freeze during match + black screen after
The game regularly freeze during a match, must quit the app. After starting the app again and finish the match (which also gives me the wrong avatar), it goes to a black screen and I must restart again.
9 votes
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