MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Warden of the Chained did not deal damage when fighting

    repro steps:
    Have Warden of the Chained in play, no other creatures.
    Have Domri, Anarch of Bolas in play. Use Domri's -2 ability, choosing your Warden of the Chained and their 4/4 creature.

    expected result:
    Both creatures die.

    actual result:
    Warden dies, no damage dealt to opponent's creature.

    1 vote
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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  2. Expansion cannot copy own spells

    I was trying to cast fling and copy it with the Expansion half of Expansion//Explosion. I had two creatures I could target on board and the spell would let me copy it. I have controls set so I can manipulate the stack, and I didn't even get the option.

    1 vote
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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  3. tokens gain haste when they only had vigilance

    So, I don't know if the rules have changed since I took a break, but I just lost an rank game because this guy created tokens that had vigilance, but the system gave them haste.
    I know vigilance makes the creature not tap when they attack. The tokens should of had summon sickness before they were able to attack.
    None of his other creatures shared haste, he was playing a green and white deck and I checked his cards before I accepted the attack.

    1 vote
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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ancestral Mask counting food token as enchantment

    Was playing Historic Pauper in Arena. I had a food token in play. Opponent had an Transcendent Envoy with Setessan Training on it and no other enchantments. He played an Ancestral Mask on it which should had given it +4/+4 and made the Envoy a 6/6. Instead it became an 8/8. On my turn I sacrificed the food token and the Envoy then became a 6/6.

    1 vote
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    1 comment  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  5. Reward system not giving any card from Theros beyond death collection!!!

    Today during the day when getting the prize of cards did not get a single card from the new expansion!!!
    All the uncommon cards were from previous editions (already have 4 copies) so it is absurd to give these cards as award.

    Even when i got mithic rare card as prize was always converted to 20 gems!!

    So no new mithic rare cards are given as prize and even more absurd it is not giving any of the mithic cards i do not have...

    What is the point of playing to try to get free cards if you have the…

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. 28.03.2020 impossible tu use counterspells "déni de la divinité" i lost 2 draft games besause of that. i want a 750 gems refound.

    i had enought mana to play "deni de la divinité" (counterspell for 3 blue mana)
    impossible to use that spell during 2 games!
    i lost 2 draft games because of that bug.

    i want a 750gems refound

    1 vote
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    1 comment  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  7. brazen borrower

    The game wouldn't allow me to Brazen Borrower to return Teferi on my opponent's turn. I've often found that the ability to play the Adventure Instant on Brazen doesn't work, even when I've put my turns on full control. It'll only let me play the spell on my turn.

    1 vote
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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  8. Luminous Bonds stopped special effects from Epicure of Blood. I should have been gaining extra life from ill-gotten inheritance

    I had Ill-Gotten Inheritance on the board and two Epicure of Blood. Each Epicure had luminous bonds on them. Luminous bonds only affects attacking and blocking. It does not stop any affects a creature might have. Yet I gained no extra life. Even when I cast revitalize it would only do the animation and not increase my life. I should have won my event.

    1 vote
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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  9. AI derps out

    Playing AI game to quickly finish quest, it asks for me to declare blockers n then just stops.

    Maybe it was gonna play a buff and kill me and for some reason can't?

    2 votes
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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  10. Card doing something that it is not supposed to do

    I had 3 creatures on the battlefield. Two creatures with power 1 and 2. Had a 3rd creature with power 4. Opponent played shattered sky (each opponent who has a creature with power 4 or more draws a card and destroys all creatures). I then played an instant spell, Disfigure (gives creature -2/-2 until end of turn) on my creature with power 4. Game still made me destroy all my creatures. This is not correct.

    1 vote
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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  11. Game did not load a connection. Never loaded an opening hand and I can't exit out of it.

    The Game seemed to connect to the opponent but never presented an opening hand and won't let me exit the match.

    1 vote
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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  12. Blocker phase error when a creature is being blocked by multiple

    In this picture, I was attacking and, after my oponnent declared his blockers, I would like to use the embercleave. I did that many times when my creature was being blocked by just one creature. In the situation, it was being blocked by three. So he declared the blocked and automattically the game skipped to first damage phase.

    In my perception, he should had declared the blockers and I had the right to do instants before the first damage phase.

    1 vote
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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  13. Lost reward for level advancement

    For some reason the mythic card reward for theros mastery level 74 did not happen. Got the theros pack for level 74 non theros mastery. Checked my wildcards and the mythic stayed the same.

    1 vote
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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  14. Stormfist Crusader + Torbran, Thane of Red Fell

    Bug interaction with this two cards :
    -Stormfist Crusader + Torbran, Thane of Red Fell
    The one damage of Stormfist beginning upkeep still deal one damage when Torbran is on the board.

    1 vote
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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  15. hacrobat deathtouch two blockers bug

    Hacrobat, being a 2/3, used 1 black mana to gain death touch against two boros challengers, being 2/3s each. The two blockers somehow each took 1 damage, instead of picking the order of damage dealt, and both blockers then died because of this strange bug. In this case, the hacrobat did NOT use 1 red mana to gain additional power to exceed either blockers toughness.

    1 vote
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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  16. Domri, Ripjaw Raptor vs Aurelia, Exemplar of Justice

    Hi.

    I have Ripjaw Raptor(4/5) and Domri, Anarch of Bolas / Enemy have Aurelia, Exemplar of Justice(2/5).

    In my turn, I used Domri's second(-2) ability to Raptor and Aurelia, but nothing happened.

    There's no protection or hexproof. so it is obviously a bug.

    1 vote
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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  17. Karametra's Blessing (Theros Draft)

    Lethal attacker got destroyed (Triumphant Surge) when I answered the targeting spell with Karametra's Blessing (hexproof for god sake).

    2 votes
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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  18. Brineborn cutthroat vs Rabid Bite

    Situation: Opponent's turn. My Brineborn cutthroat is already on the table with 1 +1/+1 counter (3/2). Opponent uses Rabid bite targeting his creature (2/3) and my Brineborn cutthroat. I flashed a Spectral Sailor. The pile was Brineborn earns +1 counter, going 4/3, Spectral enters the table, Rabid gives 2 damage. The expected outcome of this play should be my Brineborn cutthroat being alive with 1 life, but it died.

    1 vote
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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  19. Costs more Wildcards than it should!

    Reproduction steps:
    Have a single mythic (in my case 1 copy of heliod, sun-crowned)
    Create a deck that requests 4 copies of heliod sun-crowned.
    Click 'craft'. Craft will say you need 4 wildcards. (You should need 3!)
    Confirm the craft.
    4 wildcards are removed, should've been 3.

    1 vote
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    1 comment  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 game left

    I still have 1 game left to play in my TBD draft, but when in the loading screen, it just puts me back in the waiting room....

    2 votes
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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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