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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24016 results found

  1. Packs Exchange

    Hi, I have a suggestion to the MTGA team. Sometimes we have already a set completed. So, when we get other pack of that collection, we get 20 gems. I would rather have a mythic/rare card I dont have. So, my suggestion is the possibility to exchange the closed pack to other pack. I understand that people might hold the packs from an old set to exchange for a newer set. As it not sounds good (for you mainly), it could be to exchange for an older set only. It will be perfect!

    Thanks in advance

    1 vote

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  2. Guardian Project not drawing a card

    Playing historic brawl and have guardian project out. Myriim is my commander and it is not triggering to draw a card when the non token creature enters.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Sealed All will be one - vorinclex in match and norns wellspring not working

    Arena: kaldheim vorinclex is in the sealed all will be one match and norns wellspring is not putting oil counters on itself anymore

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Reflection of Kiki-Jiki and Virus Bettle

    1.   Give us the steps to reproduce the bug :
      

      I copy Virus Bettle with Reflection of Kiki-Jiki active ability. A token of Virus bettle is created and the ETB effect is displayed but my opponent does not have to discard a card.

    2.   Note which platform you’re using (PC, Mac, Android, or iOS)
      

      PC

    3.   Enter the actual results you’re experiencing
      

      The opponent did not discard cards. I tried several times the bug kept happening.

    4.   Enter the expected results of the feature
      

      The opponent should have to discard a card.

    5.   Add any relevant screenshots/videos
      

      I added the log file.

    Please fix this…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. ONE sealed bug - opened DMU card

    Opened a Sheoldred the Apocalypse during a ONE sealed event. A little peeved as I have 4 copies and I entered to get cards from the new set. Surprised my opponents though.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  6. UI Random Auto-switching Playmodes after deck edits IOS

    I’m generally playing Play Standard format with applicable decks, but when I tweak my deck and go back to play what I was just playing, the UI has selected Alchemy or sometimes Historic on its own. I enter matches matches not prepared. And lose or have to waste time playing matches in a format I wasn’t making decks for. Please fix this nonsense. I feel it has also occurred in Ranked Standard as well.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. negate

    Negate spell causes crash every time. After restarting the deck avatar is reset to Ajani which isnt even default. Pet is removed. Not allowed to respond/muted. Restarting again fixes this. If negate is played against you again in another match, same thing happens. Please fix.

    1 vote

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  8. Make draftable cards searchable

    It would be very helpful if the cards from other cards' drafting spellbooks were searchable in the card collection. I was very confused (albeit somewhat my fault for not paying close enough attention) when I played against someone who had a Contagion Engine on the battlefield, which I had not seen in the game before. I was excited to try playing with it but was unable to find it when searching for that card name in the collection.

    1 vote

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  9. Bug

    Futuristic operative mana cost not changed in gameplay. Arena version is mana cost B, once in game play it is still coming up as mana cost 3B.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. PARTIDA SE BLOQUEA Y QUEDA EMPATE AL USAR RATABRICK Y MONDRAK

    ESTANDO MONDRAK EN LA PARTIDA, CUANDO HAY UN RATATBRIK Y ALGUNA OTRA COPIA DE ÉL SE PRODUCE UN ERROR FATAL QUE HACE PARAR LA PARTIDA Y QUEDAR EMPATE SI MONDRAK MUERE (YA QUE TIENE QUE HACER MÚLTIPLES COPIAS).

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Bug

    I have a historic deck that will no longer allow me remove cards from the Sideboard. When I view the Sideboard the number is red. which usually indicates and error, but I can't seem to find it. I included a capture log and a screenshot. This is on PC

    1 vote

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  12. Client crash playing momir

    My opponent created a token in the Momir Midweek Magic event, which immediately crashed the pc client all the way to desktop. I restarted the client. After re-entering the game, the client crashed again. I was able to load the game on Android and finish the game. I suspect the offending creature was Nullhide Ferox, but I'm not 100% sure.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. group card

    Want to be able to group cards into different custom groups. especially to have that option at the opening of packs location

    1 vote

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  14. Twinfero issue ?

    Not quite sure what happened. I cast Twinferno, then play with fire. But the play with fire didn't duplicate. The twinferno somehow casted after the Play with fire even though I cast the twinferno first. Technically, play with fire should have been the next spell I cast.

    Not sure what happened exactly here.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Sound plays when all sounds are muted

    Sounds set to mute but some sound still play.

    1 vote

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  16. Danitha Lifelink Bug

    Danitha, Benalia's Hope Lifelink Bug.
    I did an DMU Sealed Event and attacked with Danitha.
    She connected with my opponent, but i gained no life from it.
    This caused me to lose that game.
    Kind Regards

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Creature died from volt charge when not dealt lethal damage

    Playing Phyrexia All is One draft in the iOS app

    I control Atraxa's Skitterfang with 1 oil counter on it
    Opponent targets Atraxa's Skitterfang with Volt Charge (deal 3 damage, proliferate)
    In repsonse I cast titanic growth (+4/4) target my Atraxa's Skitterfang
    My Atraxa's Skitterfang was destroyed

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Enchantments/temporarily exile permanents don't trigger equipment cards that read "when attached X is exiled, this card retains X skill"

    Cards that temporarily exile permanents don't trigger equipment cards that read "when attached card is exiled, this card retains X skill".. Specifically when Eater of Virtue is equipped to a creature that get's grabbed by Borrowed Time, the skills from the creature are not retained by Eater of Virtue- this has cost me victories and is a fundamental game mechanic programming failure.. please fix it.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Jodah the unifier failing to find a lower cmc legendary in deck resulting in game freezing until match ends in draw.

    I'm playing a janky 250 card deck with several one-ofs so it's difficult for me to reproduce, but the sequence of events was as follows:
    1. Play Jodah, the Unifier on turn 4 with help of treasures
    2. Play Urza, Lord Protector the following turn
    3.Jodah triggers, pulling Shigeki, Jukai Visionary.
    4. On turn 5 as well, play Karn's Sylex, which costs 2 thanks to Urza, LP.
    5. Jodah triggers, attempts to find a cheaper legendary, but fails to find one. (It plays the animation exiling my whole deck, UI pops up showing exiled cards, I hit "Done" and it…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. download

    I am unable to download the new phyrexia all will be one. Every time I try the download stops and the game crashes. Something after this command makes my game freeze.

    [106] [AssetBundles] GET manifest pointer from https://assets.mtgarena.wizards.com/External_2023.23.0.4431.982101-windows.mtga ...

    2 votes

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