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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24046 results found

  1. New Format on Arena needed

    Dear Wizard,
    I'm an old Magic Player and UX Designer specialized in gamification. I'm writing to you to share some consideration about Magic Arena.

    The most popular opinion about Arena right now is that: Alchemy was a mistake, digital cards are stupid and they are ruined the Historic format. The Arena Championship has had far less total views than the ProTour Phyrexia and Arena events of past years. To fix this you could consider the following advice:

    There are a lot of iconic/strong cards on Arena that you cannot play in any format like Teferi, Time Reveler, Misha's Bouble, Counterspell,…

    1 vote

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  2. Bug

    Opponent Timer runs out in ranked, i win but dont get a rank upgrade. Happened the 3 time on PC (windows)

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Game Slow and Freezes

    Ever since the last update, my game is constantly slow and freezes once I try to queue an event. Everything is so slow, the animations take forever, EX. just trying to move my cursor across the screen takes so long. And when I can finally hit the "Play" button, the game freezes and crashes. I started experiencing this last weekend, when I tried to play in the qualifier play-in. Much to my dismay, I couldn't play my games bc of this issue. I was able to log-in on mobile, but that is not the preferred way to compete, didn't do…

    6 votes

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    1 comment  ·  Events  ·  Admin →
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  4. Please implement a on-format deck size filter

    Please see other similar, long-simmering, on-topic request threads on this issue, but why is there STILL no "on-format deck size" match-making filter?!

    I have ZERO interest in playing against off-format, mathematically uncompetative (essentially random-draw) card decks vastly exceeding the size of the format.

    Those decks are not allowed in tournaments at my LGS, nor in sanctioned WotC MTG competitive play and, at the very least, there should be a checkbox match-making filter disallowing it in Arena too.

    My IRL time and attention in constructed play are worth far more than my MTG Arena record against "white noise".

    At the moment,…

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Swarm deck timeout loss

    Rendering of stack time out. I repeatedly lose games using my landfall swarm deck. I was in a position where I could have made 200 scute swarm tokens and then 1600 tokens in the same turn. The lose comes in when I have something that triggers the when a creature comes into play (e.g Ogre battledriver prosperous inkeeper) and the app can’t render everything before my turn times out. I lose games cause the computer can’t calculate my moves fast enough.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Game Freeze/Ranked Bug

    Randomly the game will just freeze on PC. However in this instance, it froze while connecting to a match, stuck on 6 second queue timer. So I force closed game, reopened, was in a match, had no pet, a different avatar, and there was a timer stuck on the table, match begun about a few minutes later, and after the match the game went back to black screen frozen.

    4 votes

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  7. Creature Destruction with Pending Triggers

    When there is a pending trigger attached to a creature and the creature is destroyed before the resolution of this trigger, the player (that's me) is unable to resolve this trigger. The player must wait until they run out of time and skip their turn, or concede entirely.

    This is a new bug that's been introduced in one of the most recent updates.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. bloodtithe harverster cannot be sacrificed in combat while tyvar is in play on mac

    Bloodtithe harvester cannot be sacrificed if put into play with tyvar's -2 on the opponent's turn, even when no longer summoning sick. The issue was on the mac client, and the creature could still be sacrificed on my turn. The only times attempted were during combat. The creature should be able to be sacrificed on the turn it is put in play with tyvar in play and the opponent's turn. Log files from after the game are attached.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Kalitas not creating tokens in historic brawl

    Kalitas traitor of ghet does not create zombie tokens when opponent creatures are exiled in historic brawl.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Limit Deck size

    Can there please be a rule added about standard deck size limits? The fact that we are not physically shuffling anymore has led to ridiculous sized decks--some well over 200 cards. This is time consuming and just plain "unfun" to play against. I doubt its worth making a new format for these kind of players but for nearly 30 years we've been playing with 60 card decks...lets make it official.

    2 votes

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  11. Packs Exchange

    Hi, I have a suggestion to the MTGA team. Sometimes we have already a set completed. So, when we get other pack of that collection, we get 20 gems. I would rather have a mythic/rare card I dont have. So, my suggestion is the possibility to exchange the closed pack to other pack. I understand that people might hold the packs from an old set to exchange for a newer set. As it not sounds good (for you mainly), it could be to exchange for an older set only. It will be perfect!

    Thanks in advance

    1 vote

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  12. Guardian Project not drawing a card

    Playing historic brawl and have guardian project out. Myriim is my commander and it is not triggering to draw a card when the non token creature enters.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Sealed All will be one - vorinclex in match and norns wellspring not working

    Arena: kaldheim vorinclex is in the sealed all will be one match and norns wellspring is not putting oil counters on itself anymore

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Reflection of Kiki-Jiki and Virus Bettle

    1.   Give us the steps to reproduce the bug :
      

      I copy Virus Bettle with Reflection of Kiki-Jiki active ability. A token of Virus bettle is created and the ETB effect is displayed but my opponent does not have to discard a card.

    2.   Note which platform you’re using (PC, Mac, Android, or iOS)
      

      PC

    3.   Enter the actual results you’re experiencing
      

      The opponent did not discard cards. I tried several times the bug kept happening.

    4.   Enter the expected results of the feature
      

      The opponent should have to discard a card.

    5.   Add any relevant screenshots/videos
      

      I added the log file.

    Please fix this…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. ONE sealed bug - opened DMU card

    Opened a Sheoldred the Apocalypse during a ONE sealed event. A little peeved as I have 4 copies and I entered to get cards from the new set. Surprised my opponents though.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  16. UI Random Auto-switching Playmodes after deck edits IOS

    I’m generally playing Play Standard format with applicable decks, but when I tweak my deck and go back to play what I was just playing, the UI has selected Alchemy or sometimes Historic on its own. I enter matches matches not prepared. And lose or have to waste time playing matches in a format I wasn’t making decks for. Please fix this nonsense. I feel it has also occurred in Ranked Standard as well.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. negate

    Negate spell causes crash every time. After restarting the deck avatar is reset to Ajani which isnt even default. Pet is removed. Not allowed to respond/muted. Restarting again fixes this. If negate is played against you again in another match, same thing happens. Please fix.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Make draftable cards searchable

    It would be very helpful if the cards from other cards' drafting spellbooks were searchable in the card collection. I was very confused (albeit somewhat my fault for not paying close enough attention) when I played against someone who had a Contagion Engine on the battlefield, which I had not seen in the game before. I was excited to try playing with it but was unable to find it when searching for that card name in the collection.

    1 vote

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  19. Bug

    Futuristic operative mana cost not changed in gameplay. Arena version is mana cost B, once in game play it is still coming up as mana cost 3B.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. PARTIDA SE BLOQUEA Y QUEDA EMPATE AL USAR RATABRICK Y MONDRAK

    ESTANDO MONDRAK EN LA PARTIDA, CUANDO HAY UN RATATBRIK Y ALGUNA OTRA COPIA DE ÉL SE PRODUCE UN ERROR FATAL QUE HACE PARAR LA PARTIDA Y QUEDAR EMPATE SI MONDRAK MUERE (YA QUE TIENE QUE HACER MÚLTIPLES COPIAS).

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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