MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Unsubstantiate targeted wrong creature

    I casted Unsubstantiate on opponents' Aven Gagglemaster as response to his spell while having Jeskai Elder. When Unsubstantiate resolved it returned my Jeskai Elder to my hand instead of opponents Gagglemaster.

    1 vote
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  2. trufflesnout has immunity to spells on first turn - it shouldn't....

    The message says the thing - trufflesnout doesn't work right...

    1 vote
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  3. Couldn't bounce a creature using Portal of Sanctuary to prevent Brash Taunter's fight ability

    When Brash Taunter activates his ability, it doesn't let you use any activated abilities to prevent. I should have been able to use Portal of Sanctuary to bounce my own creature

    1 vote
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  4. I can´t put in battlefield a creature but I have enaught lands to do that.

    In Historic Ranked, I can´t put in battlefield a creature but I have enaught lands to do that.

    1 vote
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  5. no wildcards for already crafted cards

    i crafted 2 loarscale coatl, i already had two before of M21 set, hence i had 4 of them of m21 set already but after a match i opened a pack of m21 set, i again got loarscale coatl, i previously had 12 uncommon wildcards but after that it remained the same , i didnt received a wildcard and its not the first time its hppening please see into this issue

    1 vote
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  6. 1 vote
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  7. 1 vote
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  8. In Jump/Start I can´t used a Land.

    In JumpStart I played a land and the land just stood on the battlefield but couldn´t be used. I have an image of it.

    1 vote
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  9. Internal Server Error_ Match Manager Reset_Socket Error

    After each match while still on the match result scene I am receiving Errors. "Match Service Error CodeUnknown Server Error" "Error MessageInternal Server Error" "MatchManager.Reset"
    "MatchScene.Unity(build-index: 6) Is not Supported

    This is causing errors in 3rd party trackers as well

    1 vote
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  10. Krenko unable to activate.

    Unable to activate Krenko during opps attack phase before blockers or before damage

    1 vote
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  11. Krenko unable to activate.

    Unable to activate Krenko during opps attack phase before blockers or before damage

    1 vote
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  12. Krenko unable to activate.

    Unable to activate Krenko during opps attack phase before blockers or before damage

    1 vote
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  13. traduction nom de carte fr

    La carte: Archer Squelette (M21 #123), a une erreur de traduction en français: son nom affiché dans le jeu est "Squelette et archer" au lieu de "Archer squelette"...

    1 vote
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  14. Scrolling decklists makes style pop on top

    Looks like M21 styles will show up on top of you collection if you scroll down the decklist that include them. Doesn't seem to be happening with other styles.

    1 vote
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  15. Game Suddenly Stops

    Game suddenly stopped after I cast a spell. It did not crash and the game is still running but even the time out timer is not running

    1 vote
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  16. 1 vote
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  17. Illegal deck construction

    Opponent appears to have built an illegal deck. There were 5 copies that I could see of Growth-Chamber guardian.

    In the attached photos there are 2 copies exiled by Conclave Tribunal, 1 copy on the battlefield tapped from attacking, 1 copy revealed in the opponent's hand, and 1 copy in the graveyard that had been countered when cast.

    This violates the deck building restrictions as there is no clause that the deck may contain any number of copies on this card.

    1 vote
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  18. 1 vote
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  19. 1 vote
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  20. Arena-Exclusive JMP cards export with duplicate set code

    The arena-exclusive Jumpstart cards export with set code JMP. However, the collector numbers overlap with JMP cards that are ALSO on arena. For example:


    • Rhox Faithmender is JMP 130

    • Goblin Oriflamme is Arena-only, and also exports as JMP 130

    This means that both export with code JMP 130, so any code that relies on set code + collector number to disambiguate cards across languages breaks.

    1 vote
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