MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Bolt Bend; Not doing anything correctly 3/5's of the time!

    This should NOT be hard to figure out. It isn't even allowing "counters!"

    1 vote
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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  2. Floating Mana from Planeswalkers is auto-used

    When I use Domris ability to get Mana and try to cast a spell, the mana floating by the Planeswalker is always used although I like to keep it in my pool. I can't use Mana from my lands to cast a 2 cmc spell, it always uses the one Mana floating, which is important, it grants Riot or makes the creature uncounterable, but it is always used and I can just pay 1 no matter how I tap my lands or even when I use full control.

    1 vote
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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  3. Trouble with scroll bars? keeps scrolling (down) and other issues?

    I'm having a issue with some scroll bars (i don't know if it's all of them) and pull down menu's.


    • When viewing the 'decks' section everything seems fine, i can scroll up and down normally with my mouse wheel. But when i touch the scroll bar on the right it scrolls down immediately and act's like if i'm continuously scrolling down. if i try to go back up it keeps going down automatically. When i go out of the menu by clicking 'home' and returning to the home screen, subsequently to the 'Decks' again and everything seems normal again until…

    1 vote
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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  4. Historic deck importing issue

    When I imported the following text:
    4 Goblin Matron
    2 Goblin Warchief
    4 Gempalm Incinerator
    1 Siege-Gang Commander
    3 Goblin Ringleader
    3 Skirk Prospector
    2 Goblin Chieftain
    2 Goblin Ruinblaster
    2 Krenko, Mob Boss
    2 Fanatical Firebrand
    1 Goblin Chainwhirler
    4 Goblin Instigator
    1 Goblin Trashmaster
    4 Conspicuous Snoop
    1 Muxus, Goblin Grandee
    4 Castle Embereth
    20 Mountain
    The deckbuilder set it to standard, rather than historic. This caused all of the cards here to be shown as unowned, strangely, except the ones I owned in this deck which are currently in standard (which were the three goblin ringleaders). After…

    1 vote
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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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  6. Game Just Freeze During Match

    What do I do? Me and opp are froze into the match. No options available.

    1 vote
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  7. opponent didnt lose from over drawing

    My opponent was playing a 5 color combo deck in historic. The deck had tamiyo, black leyline, eerie ultimatum, fall of the thran, and omniscience. The game reached a point where the opponent had no more cards in deck. Two turns passed while the opponent had no cards in library. The opponent had a stop on upkeep, and somehow went two turns without having to draw from his deck. I am not sure if he was exploiting a bug, or if I missed a card interaction. Please find my log attached.

    0 votes
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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  8. Arena Updater Crashes, No error

    I am having trouble downloading the current update, when I download it gets to somewhere in the 100-200 mb range and then just quits. No warnings, no errors. I restart the arena client and the download restarts from scratch (0mb).

    First bug is the crash, there is also a design flaw in forcing as many updates as the arena client does and no ability to download the update in parts or resume. Made worse now by this odd bug.

    1 vote
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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  9. With Teferi's tutelage and psychic corrosion play only 1 triggers whenever I draw, namely the psychic corrosion.

    I had both a psychic corrosion and a Teferi's tutelage in play. I believe I cast the corrosion first. Afterwards, tutelage never triggered on a draw. I even cast another corrosion and it was if the tutelage wasn't seeing the draw triggers because they were in different layers or something.

    1 vote
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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  10. Arena Crashed in middle of the game and I lost the match

    Arena crashed in the middle of the game and I lost a ranked match

    1 vote
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  11. wrong ammount of cards displayed in decklist

    In my deck from the jumpstart event, the number which shows the ammount of copies included in the deck is missing at the swamp.
    Like there's only 1 swamp in the deck.
    In Deck Details the number of swamps is 7, which is correct.

    1 vote
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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  12. Wildcards

    I didn't receive the wildcards after the ban in Histórico!

    1 vote
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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  13. Deck management- Error in the display

    The special card design for Garruk and i guess for the other cards as well has the error, that it does not show how many copies you play. I play three but it does not show x3

    1 vote
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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  14. UI odd overlap on inspecting reward card

    Completed a Jumpstart game. I inspected the reward card I got and encountered unusual UI overlapping coming from the gold and XP rewards partially showing through

    Uploaded picture shows:
    before inspection (above)
    while inspecting (below)

    1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  15. First Game Freeze

    First game each session results in a freeze immediately after matchmaking. This usually lasts just long enough to forfeit the match. Does not occur in subsequent matches even if the client is closed and restarted. Happens consistently based on below steps, see attached log.

    Steps to Reproduce:
    1 Restart Computer
    2 Open MTG Arena Client
    3 Start any type of match
    4 Issue occurs

    1 vote
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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  16. Invalid Command Line

    On start up, I get a warning pop up from Arena telling me there is an 'Invalid Command Line'

    Arena is UNINSTALLED on my PC. Why am I even getting a notification from it?

    1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. sideboarding

    When playing in the historic traditional ladder I am unable to sideboard, when the first game is done I switch cards between sideboard and main board I press done and then it goes to loading screen for the whole 140seconds and then the new game starts without any of the changes happening. It was happening before in the traditional historic event but now it is happening in the ladder.

    2 votes
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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  18. When trying to cast Heliod's Intervention to destroy enchantments, Arena made me pay XX instead of just X.

    When trying to cast Heliod's Intervention to destroy enchantments, Arena made me pay XX instead of just X.

    4 votes
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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  19. MI CREATURE DIED

    On combat fase, i declared two attackers.

    1x Bolrac-Clan Crusher -> attacking his Planeswalker (Basri ket)
    1x Clamor Shaman with a +1/+1 counter on it -> attacking the player

    Defending Player had 3 creatures,
    1 x Impassioned Orator (with 2 +1/+1 counters)
    2 x White Token Creature - Soldier

    I used my Clamor Shaman's ability so his impassioned orator wouldn't block.

    He blocked my Bolrac-Clan Crusher, so i used "Collision // Colossus" on it, so it would gain +4/+2 and Trample.

    The defending player had no cards on his hand, no counters were added to the defending 1/1 soldier creature…

    1 vote
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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  20. Wall of Blossom is Atacking

    When playng Assalt Formation and Wall of Blossom on Jump Start Event, my opponent, was able to atack with the Wall without paying the cost of the first abilitie of the Enchant.

    1 vote
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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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