MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9396 results found
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BUG: Mac Client only works in Full Screen mode after KTK update
If you launch the Mac client in windowed mode (i.e., not in Full Screen mode), you cannot click on anything. Nor can you easily quit the game! (You have to force quit it, e.g., via the Activity Monitor app.)
The solution is to delete your preferences so that the MTGA client will open in Full Screen mode by default.
To delete your preferences, open a terminal -- the Terminal app will suffice -- and execute the following commands.
$ cd ~/Library/Preferences
$ rm com.wizards.mtga.plistYou'll have to log back in and reset your client preferences to taste. Just don't uncheck…
74 votes -
Jace Reawakened Ultimate
Jace Reawakened last ability seem to not be working properly.
For Jace using his -6 ability, it states until end of turn cast spells will be copied, but as of recently it only seems to work for the first spell and then any spells cast after the first don't get copied.
Also Tamiyo
These planeswalkers were both working as intended up until yesterday. as (8/20/24 with the update), they don't seem to be working correctly.14 votes -
Tender Wildguide unable to activate at Instant Speed
7/30/2024 10:40am PDT on PC
Tender Wildguide and its offspring both tap for mana or to add counters, but cannot do so at instant speed. Auto-passes through castable spells and gives no option to respond with either of their abilities when priority is passed.22 votes -
Tender Wildguide unable to use effects
So I didn't really have the opportunity to explore with it because I was on draft, but it seems that occasionally Tender Wildguide is unable to use its own abilities? I've casted it three times with offspring, and twice it was unable to use either of its tap abilities though it could still attack. The offspring could still use its effects, though. Kind of frustrating because it actually cost me a game.
22 votes -
Not gaining mastery xp
Since 8/21 not been able to gain mastery xp for wins or daily quest, been playing for the mastery pass, which I bought, so this really sucks.
17 votes -
Sideboard Issue in BO3
Playing BO3 Standard Ranked matches, the sideboard doesn't work correctly and doesn't let me add cards to the deck,
21 votes -
Did not get exp from Quests?
How come i didnt get exp from daily quests even though i did two of those today? how can i get those 1000exp?
16 votes -
No Experience Gain from ANYTHING
I have completed 2 daily quests and gotten several daily and weekly wins but my experience for the set mastery pass never went up even though it said it rewarded me with the xp. Started happening after updating arena on my laptop today (August 20th)
15 votes -
Break Out bug
Whenever you reveal a card with mana value more than 2 it doesn't go to your hand as it should but it goes on top of your deck.
15 votes -
Crash
Game crashes when I hover cursor over the daily quest button.
15 votes -
Download update not working, game keeps disconnecting
My mobile device is not updating the game. When I click download update the game logs me out and goes to my desktop every time I try to update it. Can someone please help!
16 votes -
Crash
After today's update, when loading screen prompts me to download additional files, the game crashes every time. On mobile android.
15 votes -
Game crashing after update
After updating my client through the play store, whenever I launch the game, I go to a screen where it asks me to download a 3 GB update and when I click download, the game crashes
16 votes -
cant scroll drafted cards
Issues in draft on mobile since bloomburrow update:
Can’t scroll up through selected cards during draft
Can’t move cards to sodeboard
15 votes -
Graveyard Browser Delay
When playing a match against a live opponent, click on a graveyard with cards in it while an opponent has priority. The graveyard browser will not open until you receive priority (when you are next allowed to take an action to be specific).
Expected results are that the browser will open immediately (Which happens on previous versions).
This bug was found on a Windows 11 Laptop.
In the attached video, I clicked on my opponent's graveyard 3 times, and it didn't open the browser until the turn was passed.
I've had this happen multiple times since the Bloomburrow update, never…
20 votes -
Not recibe experience
I am not receibing experience fron quest and daily wins since yesterday
16 votes -
Not receiving Mastery Pass XP
PC - Windows -
I am not receiving progress on the mastery pass for completing daily wins. I started the day at Level32 with 950 xp towards the next level. After ten wins, this has not changed.16 votes -
MTGA.exe is not responding
The game opens normally, but when I hover over the daily missions or enter the deck builder, the game crashes and the message appears:
MTGA.exe is not responding
I tried deleting the game and reinstalling it in several ways, but I didn't get any results.
I've also updated my drivers and tried the solutions mentioned in the known issues.15 votes -
Not receiving XP
Not receiving XP from daily win or weekly win rewards. Log file not downloading also. IOS on iPad.
17 votes -
program crashing on pc but not mobile
the game keeps crashing when trying to open packs, spend crystals or coins, or trying to access events after the new update.
13 votes
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