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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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23496 results found

  1. Repulsive mutation x=0 doesn't counter even with a creature on the board

    Op was tapped out for a spell and I had a 2 powered creature on the board. I cast a x=0 repulsive mutation, it prompted me to target my creature to put 0 +1/+1 counters and after I targeted my creature the repulsive mutation fizzled and I didn't get to target their spell to counter it
    This cost me the game :'(

    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  2. Bite Down on Crime cost is displayed in a confusing, inaccurate way

    Bite Down on Crime card's mana cost is displayed as 1 generic and 1 green mana while in hand and when casting it. This is especially confusing when selecting to cast this with or without collecting evidence as the UI suggests that it costs 1G without collecting evidence.

    9 votes

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  3. experimental confectioner

    Paired with Peregrin took = endless supply of rats and food tokens - can continuously cycle forever = so broken - needs nerf

    22 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  4. koma enter the battle feild crash

    Koma enter the battle feild,my iphone crash and unable to return to battle.
    I'm very sad . I've experienced this three times with this cube draft. It might be because of my iPhone, but I'm very sad to think that I won't be able to draft anymore.thank you.

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Bug

    There's no way for me to use MTG Arena after the Dec 12, 2023, update.

    On Windows 11 PC (non-Steam client), as I run MTG Arena, I see the following screens: 1) Loading initial scene, 2) Waiting for the Server, 3) Error (see attached screenshot). I have tried restarting the program multiple times over a period of 20 hours. There's no opportunity for me to login or try another account—all I can interact with is the Error screen.

    17 votes

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  6. Error loading into game past update/loading

    I’m not able to load in something about some crash with install. Been like this for 2 days since patching

    17 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Not able to load game

    My app will go through the intro and all loading screens. When it gets to the point when I should be at main menu, it gives me an "Error Updating Data: please check your connection and try again". Error has persisted through device power cycles, router cycles, Uninstall/install. Samsung galaxy s20+5g fully updated. Any other ideas welcome

    17 votes

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  8. 10 votes

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  9. Cannot get "Call a Surprise Witness" card style in MKM Story Deck Festival

    I already cleared Festival : MKM Story Deck, but I cannot apply "Call a Surprise Witness" cardstyle.
    I think the reason for this is that the order in which these cards are obtained is set to 0. Is anyone else having the same problem besides me?
    Use device : Android

    10 votes

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    0 comments  ·  Events  ·  Admin →
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  10. Arena crashing during multiplayer IOS

    Version:

    2024.33.71.1029.1050762

    Bug: Game crashes at random intervals during multiplayer matches. It crashes going into a match, crashes when I am attacking or switching to a players turn, and once it starts crashing it doesn’t stop. Using iPad updated to the latest patch.

    Also encountering graphic glitches and freezes during gameplay.

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Copying Coerced to Kill with Doppelgang

    After copying Coerced to Kill with Doppelgang I could not select the targets for Coerced to Kill.

    The timer went off and the game selected my creature instead.

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Color challenges completion results in blue spark repeating voice line

    After completing the color challenges (and getting the awarded sleeves) the blue spark appears in the home menu everytime I click on the home menu icon, repeating the voice lines “wow, you’ve beaten all of the color challenges!” Sometimes it stops there and sometimes it continues with the rest of the dialogue and flies to the codex button and disappears. However, the next time I visit the home screen, it’s there again and repeating the voice line. I’m on Iphone 11 IOS 17.1.2. The game is version 2023.32.0.923.1044210. I’ve tried waiting on the home menu for minutes after the spark…

    15 votes

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    2 comments  ·  Events  ·  Admin →
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  13. Jump In! Challenge. New player won't let me complete

    New player. Completed the 3 Jump In! events for a Jump In token. Won the events, got the card and everything. Was 2/3 for this, won, took the card on the third time same way as the others. Instead of completing the challenge it went back to 1/3. Not sure why.

    14 votes

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    0 comments  ·  Events  ·  Admin →
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  14. No action available on my priority while casting dig through time from wilderness reclamation

    Setup required to reproduce:
    - Wilderness reclamation in play
    - Dig through time in hand
    - lands in play
    - cards in graveyard

    Steps to reproduce:
    - During your turn hold priority
    - float mana in response to wilderness reclamation trigger (double click q)
    - start casting dig through time by delving all cards in graveyard

    Behaviour:
    - The game is stuck on my priority leading me to timeout. I am unable to play for the rest of the cost of the dig through time.

    Expected behaviour:
    - I can pay for the rest of the dig through time spell…

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  15. stuck on waiting for opponent

    I am stuck on waiting for opponent, spent more than 10 minutes per time, I restarted MTGA 2 times and always the same, I also tried to start Arena on my android smartphone and the problem is still the same, I start the game and it goes directly to the match and it stucks on waiting for opponent

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Ashaya, Soul of the Wild and Mythweaver Poq infinite loop

    If Ashaya is in play and Mythweaver Poq is played, an infinite loop begins with no way to stop it.

    13 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  17. LOTR prerelease boosters lost after update

    I redeemed LOTR prerelease boosters code last weekend. Six boosters was shown locked in the Packs section. After todays update boosters had disappeared and now the store says the code has been used.

    27 votes

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    25 comments  ·  Store  ·  Admin →
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  18. can not log in

    after the 03/05/2024 update i can not log in. i have tried multiple platforms, mobile android, windows. same error in all of them

    9 votes

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  19. Historic Brawl decks contain "non format cards"

    when I try to challenge a friend to a friendly brawl, almost half of my decks have a yellow triangle with a number on it. When I hover over the triangle, it says non format cards. This problem started with the release of Lost Caverns of Ixalan.

    13 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  20. Please take measures against “Stalling”/「遅延行為」に対して対策をして下さい。

    “Stalling” need to be punished / 「遅延行為」への罰則が必要です。
    The same goes for “AFK” /「放置行為」に対しても同様に必要です。

    6 votes

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