MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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15664 results found
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Could not see or block bestow creature after it fell off
Could not interact or block a bestow creature once it feel off it was hidden behind a card on field and couldn’t even see it attacking. I play on iPhone
53 votes -
Busy Visuals Needing Alternatives
I am concerned about the busy backgrounds that include flashing, spinning, bright, or otherwise erratic animations on the playing field for matches.
These types of animations, while being enjoyed by some, are also unwelcoming to parts of our community with forms of neurodivergence, visual impairments, and neurological disorders.
These make gameplay at times hard to focus on, and the solution to this would seem to be a straightforward option where a “simplified visuals” option would allow a calming background while disabling animations for a player.
Given that these features are not a part of player expression from the opponent, this…9 votes -
full screen
- Give us the steps to reproduce the bug
Scenario 1. When joining games
Step 1. Settings > Graphics > Full Screen
Step 2. Click play to wait for a game
Result. Game gets out of Full ScreenScenario 2. When leaving games
Step 1 (in game). Settings > Graphics > Full Screen
Step 2 (after the game ends). Leave game
Result. Game gets out of Full Screen- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
PC
- Enter the actual results you’re experiencing
Game gets ouf of Full Screen automatically
- Enter the expected results of the feature
Game…
23 votes -
Disconnection from game that sends back to home screen
It's been going on for a while. During a match, i would randomly see a "waiting for server" message, that then results to fade to black into the home screen. This happens roughly 1/3 of the games and it makes playing ladder or any events impossible. I attach a file from such occasion, which resulted into a game loss.
Please fix as soon as possible, the game is unplayable in this condition.
16 votes -
Unable to use Card Style despite having the same set of Card
I bought the field of Rune skin from the store and it's not letting me apply it in my decks. I can see I own it but it doesn't apply it.
21 votes -
Time out issue
It has been like this for hours now. On MacOS and iOS on supported devices
7 votes -
Unable to Login
I am unable to login to my Wizards Arena account for the iOS app. I keep getting an error message saying the request has timed out.
9 votes -
Game reverts to windowed mode (from fullscreen) after match end
Game started in windowed mode, when it should have started in fullscreen. I switched it, but it would revert to windowed mode after every match
22 votes -
No rare card when opening Foundations packs.
I don't have anywhere near a complete collection of rare foundations cards but am receiving gems instead of a rare card every time i purchase a pack.
10 votes -
Arena freezing
Since the last update, Arena is continiously freezing (While playing, deck building, etc...) on PC.
I do not have this issue with my mobile device (Android).This is a real issue as i do not like playing on my phone.
Please, hurry up solving this bug.
Best regards and good luck to the technical team.
28 votes -
直近のアップデート（2024/9/13 v2024.40.30） でのバグ
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 2024 - 15:30 UTC
Scheduled - @MTG_Arena maintenance will occur to deploy the 2024.40.30 game update, containing important backend updates. Please Note: Players should expect a larger than normal download as part of this update.📥 Large download required.
🔄 Restart required.
⏲️ ~3 hour estimated deployment.
Sep 12, 2024 15:30-18:30 UTC
https://magicthegatheringarena.statuspage.io/
- Give us the steps to reproduce the bug
ランチャーを起動してダウンロードを進行する
Note which platform you’re using (PC, Steam, Mac, Android, or iOS)PC
Enter the actual results you’re experiencing添付した画像の画面が出てダウンロードが進行しない
…Enter the
4 votes -
Waiting For Opponent
Endless "Waiting For Opponent..." loop (able to cancel after waiting for 1:10-1:20) during Midweek Magic: Gladiator Community Spotlight event.
68 votes -
K'rrik, Son of Yawgmoth casting bug
K'rrik, Son of Yawgmoth casting bug
Attempted to cast K'rrik with 6 lands and 1 eldrazi spawn, and 2 life
Phyrexian casting interface bugged
Interface described Surveil rules
Couldn't sacrifice Eldrazi spawn for mana
Couldn't cancel nor complete casting the spell, buttons didn't work
Softlocked
43 votes -
33 votes
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Valkyries'call interaction with Youthful valkyrie is bugged
Valkyrie's call interaction with Youthful Valkyrie seems to be bugged. As the card returned by Valkyrie's call are angels, Youthful Valkyrie ability should trigger but it does not.
Step to reproduce :
1- Have Youthful valkyrie, another non token non-angel creature and Valkyrie's call in play
2-Have the non-token / non-angel creature die
3- Valkyries call trigger, returning the creature as an angel, however Youthful Valkyrie does not trigger12 votes -
FDN Starter Decks Incomplete
The starter decks given to us on FDN's launch are missing names and even their respective Temples.
I got my Temple of Triumph and Temple of Abandon, but the other 8 FDN Temples are missing from my starter decks. Additionally, half of them are unnamed in the Decks menu, and restarting the client doesn't change anything. I've also heard this issue raised by other Arena players, so I know it's not unique to me.
Please restore these decks for us. Thank you.
16 votes -
MTGA stops responding after 9/12 update when hovering over any daily quest
Updated with 9/12/24 update full 9 g update. When I start MTGA everything is normal. as soon as I hover over any daily quest, it locks up and says "not responding". Wiped and reloaded 3 times. no change. read the net and clears DNS etc. reboot several times. no change. using Windows 11 pro 64 bit.
25 votes -
Arena freezes after any action
Arena freezes if I try to do anything, e.g. re-roll quests or access the store. I'm using windows 10 and restarting didn't help.
28 votes -
Aetherdrift Chimil Quick Draft crash / disappearance
I paid the entrance fee, and a few picks into it the draft stopped working. I went back to the home screen to try to go back in but the entire event disappeared.
6 votes -
psychic frog horizon hideaway event
Suggestion for the horizon hideaway event
Remove the gem paywall, if you cant remove it then greatly reduce the amount of gems needed, why anyone would think its a good idea to make it so users and consumers of your product have to pay a fake currency to be able to pay a temporary fake currency to get limited time offers is astounding to me34 votes
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