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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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23495 results found

  1. Why are the Praetor's, especially the none standard legal Praetor's, appearing in sealed pools.

    I play sealed to experience the new set and to collect the new set. If you're going to add the other Praetor's let them take up a different slot in the pack, not my rare so that I'm getting jilted on ONE mythics. This happened twice out of three drafts and the second was vorinclex which isn't even standard legal and so is mostly worthless to me since I don't have the spare cash to pump into being able to play historic.

    Please stop it, I want to play the set. I would prefer to get a refund but 400…

    1 vote

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  2. Matches don't start

    I'm on pc. When the match start I can see only the battleground but I can't see avatars and the option icon and can't select my initial hand.

    1 vote

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  3. please quit fixing draws

    quit fixing draws with the smooth bs or out right rigging the game against players so they spend more money. i just tried 2 drafts and same thing both times 1st game 2 lands i die 2nd game 2 lands i die 3rd game OMG my deck works as built i crush my opp 4th game i draw 12-14 lands out of 16 lands and lose

    1 vote

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  4. Translation error in "March of Burgeoning Life" in JP version

    The text of Japanese version of "March of Burgeoning Life" is "マナ総量がX以下" which means "mana value equal to or less than X". But in actual, "mana value less than X" is correct.
    Let me get back 2 wildcards. If I'd known this, I wouldn't use these.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  5. Lost cards

    The newest version decided to kick me out of the game while deck building so I had to exit out and update it however then it told me I had to un install the game to get the update. I did that and immediately re downloaded it then signed right back into my account, then I was forced to do the tutorial and after finishing that I now no longer have any of the cards I had in my collection not including the 5 starter deck cards. The day this happened was the 7th of February 2023

    1 vote

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  6. Impossible to cast spells with 'Meria, Scholar of Antiquity' deck

    • Just updated to 'Phyrexia Release'
    • Playing on Windows

    STEPS
    While playing Historic Brawl with my 'Meria, scholar of antiquity' deck, my opponent used 'Shatter the sky'. Thanks to my 'Scrap Trawler' I was able to recover a 'Cromatic Star' and the 'Scrap Trawler' itself from graveyard.
    My turn comes, I cast Meria for the 2nd time (5 mana), but after that (no untapped lands left) I'm not able to cast anything else.
    Although I can to get mana from artifacts triggering Meria, the Scrap Trawler and Cromatic Star in my hand aren't highlighted: can't cast them.

    1 vote

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  7. Game crasg when opening a booster

    Crash when opening a booster phyrexia ( no rewards was getting) ,please fix

    1 vote

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  8. just mana

    REALLY??? I know that the daily challenge was to play 40 mana, but I think you're exagerating too much. What the ****, when the opposer start to pick up the right cards the game obliterate my deck flow making me draw just mana!
    FIX IIIIIIIIIIT!!!!

    1 vote

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  9. Can't Stay Away

    Arena won't let me cast Won't Stay Away for absolutely no reason. I should have won, but couldn't cast the spell. This is absurd.

    1 vote

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  10. バグ

    相手が大いなる創造者、カーンをキャストしたのに対して、霊灯の罠をキャストしたところ、突然接続が切れて、復旧したときにはカーンが場に出ていました。キャストした霊灯の罠は画面に残っていますが、手札には戻っていません。

    1 vote

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  11. [French] Visual Error Selecting Best of 3

    Since a long time now, the choice "Best of 1" or "Best of 3", in french, is bugged.

    I think i've seen it right just two weeks in two years, before a new update reverse bakc to an unintelligible visual

    1 vote

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  12. Google play credit

    Every time I try to make a purchase with Google play credit, my transaction is declined. No explanation why or way to work around. I bought a gift card for Google play to do the pre-order for ONE and now have a useless $50 because your service is declining the payment option. Do you not want to take my money?

    1 vote

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  13. gix's command card

    Gix's command destroyed opponents card when they selected it to be sacrificed by one of the two options i selected. It had a ward cost of 2 and i didnt have the mana but It still destoyed it. Even after they used a card to make their card hexproof and indestructible.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Destroy evil is not in my deck, but the only copy I have, says that it is in my deck, so I can't use it

    Destroy evil is not in my deck, but the only copy I have, says that it is in my deck, so I can't use it

    1 vote

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  15. Unholy indenture bug

    I don’t know about other formats, but in historic brawl, when you place this enchantment on an opponents creature it puts it under the control of the person who owns the enchantment, not the person who owns the creature. An opponent had put this on my creature with a sacrifice ability, and when I sacrificed it, it went under my opponents control and I lost the game. Please fix this bug!

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Ithilid Harvester

    Ithilid Harvester doesn't transform some non token tapped cards. Tried twice in same for 3 creatures.

    2 votes

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  17. Bug: Event does not count win

    I started a standard event, won the first game.

    IS: event shows 0 wins 0 loss
    SHOULD: event shoes 1 win

    Version: 2022.21.10.4390.972292

    I added the log from options -> report a bug -> capture log

    2 votes

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  18. Bloodtithe Harvester + Body Launderer

    When Bloodtithe harvester’s ability of sacrifice (and make creature –X/-X) used on Body Launderer and Launderer dies, his ability to return non-rogue creature (with equal or lesser power to battlefield) do not trigger.

    1 vote

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  19. Unable to block Sedgemoor Witch with Bloodline Pretender

    While playing on Android, I was unable to block an attacking Sedgemoor Witch with my Bloodline Pretender. I could block other attacking creatures, but Arena would not let me select the Witch. There was no effect that made the witch unlockable, or prevented my Pretender from blocking.

    1 vote

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  20. ios

    When I try to play a friend game with other iOS players, a network error occurs and the game does not work.
    The problem does not occur when I play against iOS players and windows or android players as friends.

    2 votes

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