MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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15798 results found
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freezes after timer
The game shortly says reconnecting.
Then the timer runs out and the game is stuck!
Not like completely frozen, because the animation og the pet keeps going smooth, and i can open the menu, but the game does not continue to pass on the turn after the timer runs out.5 votes -
TUTORIAL PROBLEMS!!!
I AM TRYING TO COMPLETE THE TUTORIAL ON IPHONE 13PRO MAX BUT THE GAME DOES NOT ALLOW ME TO BLOCK! IT’S THE THIRD TIME I AM DOWNLOADING YOUR APP AND IT DOESNT WORK IN THA PAST YEAR !!!!!
10 votes -
Resolution Bug
Resolution Bug on Mac OS
44 votes -
起動時のアクティブマッチを確認中から先に進まない
自宅のパソコンにてwindows版をプレイしようとして起動するも「アクティブマッチを確認中」から先に画面が進まずプレイできない状態となっております。
ここ最近はスマホや出先のPCとも使い分けをしており、プレイそのものは代用で出来ておりますが不便で仕方がないです。
家庭用はwindows7で対応OSのリストに入っているだけに改善を願います8 votes -
Can't purchase in store.
i have been unable to use the store for a while now, i have Reinstalled the client to know avail. If i can't use the store i can't play
\13 votes -
Eater of virtue not granting abilities
During gameplay, I had a moonfolk puzzlemaker exiled by my Eater of Virtue. When I equipped the Eater of virtue to another creature , it did not grant flying to the equipped creature.
This was in a sealed Neon Dynasty match.
22 votes -
Game is not fun anymore
This game is not fun anymore. I enjoyed it for a while until something happened in these last few months. Everyone plays the exact same decks with the same cards which cost a fortune and are annoying and awful. They basically just stop people from playing anything for enough rounds until they have enough mana to play a wipeout spell. It is extremely frustrating and not at all what this game is supposed to be, or has ever been, paper or otherwise. The new expansions haven't helped. Alchemy hasn't helped. Now Historic is going by the wayside.
If I wanted…
22 votes -
Cannot complete color challenge
I can't complete the white color challenge, which I had started a few years ago on mobile.
11 votes -
Forced concede because opponent took too long
Opponent was playing the scurry oak infinite life gain tokens combo and repeated it 170 times. While waiting there was nothing I could do, no instant response I could play. While waiting for the opponent to do their thing, waiting to draw a board wipe, I got a warning "You haven't acted recently. Act soon or you'll concede the game" although there was nothing I could do. When my opponent finally timed out and finished their turn, right when my turn started the game conceded for me, even though I could have drawn my board wipe. There is no reason…
21 votes -
Network Error, Unable to join event
Receiving "Network Error, Unable to join event. Please try again later" error trying to join a game in all modes.
39 votes -
Cant login
Cant login as it cannot authorize my login
85 votes -
cant cast instants
When opponent controls and cast your spells you are not given an opportunity to react and cast your own instances to counter. If you have instant in hand you are able to cast the game should always pause to give you the opportunity to cast it.
9 votes -
Kumano Faces Kakkazan Not Exiling
Hi, I just finished an Explorer game where I had a flipped Kumano Faces Kakkazan and my opponent's creature was not exiled after being killed. I couldn't catch it on video, but the screenshot attached is after I had used Bonecrusher Giant // Stomp on my opponent's Arclight Pheonix, only for it to go to the graveyard instead of exile.
9 votes -
Display name
It would be nice to be able to change one's display name. Personally, I would even be willing to pay to change my display name.
82 votes -
5 votes
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Provide an eternal format for MTGA
I am not opposed to Alchemy or Historic being a unique digital only format, but an eternal format where cards are unchanged needs to be implemented on Arena. Pioneer and/or Modern being the most logical. It could even be another unique format (Pioneer plus fetch lands because shuffling isn’t an issue in digital) like Historic was prior to the digital only cards. But consistency with paper cards and allowing cards to live on post-standard rotation is something that a significant portion of the player base wants, and I believe is necessary for the long-term health of MTGA.
46 votes -
Solemnity nine lives
My opponent got Solemnity/nine lives on the battlefield in a ranked match. I made him sacrifice his solemnity, but arena still wouldn't let nine lives gain counters when I hit him. We played probably 20 more turns and for some reason the bug persisted making him immune to both damage and counters.
8 votes -
Ranked bug
I gain no ranked progress, its stuck at unranked. Ive played a lot of ranked games none of which i gained progress for.
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Screenshot_2023-04-12-01-10-49-77_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 1072 KB -
Screenshot_2023-04-12-01-10-42-64_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 1290 KB -
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image_2022-07-30_005511493.png 275 KB -
image_2021-09-22_010829.png 583 KB -
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Log20210919_140345.log 110 KB
65 votes -
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Land won't tap to generate mana
The pointed land was not highlighted for tapping. It wouldn't tap even with "auto tap" option.
10 votes -
Arena crashes at launch
My Arena did crash while i was ingame and now it cant start anymore.
Nothing works it just doesnt react when i try to start it.
already restarted reinstalled whats going on.
playing on high end pc and i play since beta and never had this problem6 votes
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