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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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16701 results found

  1. Land won't tap to generate mana

    The pointed land was not highlighted for tapping. It wouldn't tap even with "auto tap" option.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Arena crashes at launch

    My Arena did crash while i was ingame and now it cant start anymore.
    Nothing works it just doesnt react when i try to start it.
    already restarted reinstalled whats going on.
    playing on high end pc and i play since beta and never had this problem

    6 votes

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  3. Received 20 gems in rare slot of Theros pack despite NOT having all of the rares from that set.

    I just finished a Theros Beyond Death booster draft event. I went back to the main screen, clicked "Packs" and opened my prize packs (one at a time). One of the packs (I believe it was the third one) gave me 20 gems instead of a rare, with the mouseover text "You have collected all of the rares from this set". Except I haven't collected all of the rares, I'm still missing about 70 rares to complete my playset. I feel like a kinda got screwed out of the contents of that pack, since I didn't get a rare after…

    8 votes

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  4. Provide players with an option to manually shuffle

    Provide players with an option to manually shuffle their decks.

    30 votes

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  5. Client Crashed / Wouldn't Rejoin Match

    Client crashed mid-game in a premier draft event. Restarted the client, it booted up, and then was stuck on the "Waiting for Opponent" screen for 5 minutes before having to quit and restart the client only to receive a game loss.

    9 votes

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    7 comments  ·  Events  ·  Admin →
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  6. bug/shield counter

    My shield counter did not work. I blocked a 3/2 with my 2/2 with a shield counter on it and it died immediatelly

    13 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  7. Alchemy

    Terrible idea to have rebalanced cards affect historic. Leave our beloved format alone, this is nothing but a blatant money grab which will alienate a giant part of your playerbase. Ridiculous that someone even came up with this idea let alone that it was approved, all in the name of lining your pockets even more. Don't you think you make enough money with arena already??!!

    45 votes

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  8. bug/redirection

    i've tryde to report a bug/refund for about 100 times now. Each time i try to report the bug/ask for a refund, i get redirected to these forum pages.... very frustrating.

    7 votes

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  9. 8 votes

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    6 comments  ·  Events  ·  Admin →
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  10. crash each time I exit

    I cant' close the game normally.

    Uninstall and reinstall did not fix anything.

    The game freeze each time I want to exit (by clicking on the exit button or press Alt F4)/

    Windows says each time "programm not respond" and I have to "end task"

    Very ennoying

    32 votes

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  11. Opened pack gave 20 gem reward instead or rare/mythic

    Opened a KHM pack and received 20 gems even while I had numerous missing rares/mythics in this set

    16 votes

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  12. draft crash PC

    I was playing a draft and during my opponent turn he crash during attacking action, the game stop there and i try to exit and come back in the game, the game it's locked in the loading room after let me sse my opponent icon and will not start. a Bit frustrating going to lost a game tnx this bug. (the room it's still charging and i can't even concede the match)

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Crew/ Blood token bug

    When trying to sacrifice a blood token or trying to crew a vehicle the game freezes and will not let you proceed, it will run your timer until you pass the turn over to your opponent or concede.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. 6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Witch's Vengeance can't select Shrine as a creature type.

    I Conjured a copy of Witch's Vengeance off of Cursebound Witch during a game of historic brawl. My opponent was running Go-Shintai of life's Origin and had a 1/1 Shrine creature token as well as the red Go-Shintai creature from Kamigawa block.

    When trying to cast the Witch's Vengeance, i was unable to select Shrine as a creature type, despite the fact that these creatures had no other typings available. If this is a bug, then Shrine should be added to the creature type list. If this is a rulings issue, suggesting that Shrine is it's own subtype of enchantment…

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Verificando partidas ativas

    Já faz dois dias que meu jogo não abre e só fica na tela com a informação de "verificando partidas ativas". Quero jogar e não consigo

    15 votes

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  17. Alchemy Metagame Challenge Rewards

    Hi, at aprox 9 pm, I finished a run in the alchemy meta challenge. My score was 4-1, so I clicked in claim prize and I received 5 kamigawa neo dinasty packs instead of the kamigawa alchemy packs I as supposed to receive. In the image of the event you can clearly see that the prizes are alchemy packs and not standard ones.

    13 votes

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    7 comments  ·  Events  ·  Admin →
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  18. Turn Skipped due to Opponent's aniamtions

    Hi,

    My turn was skipped while playing against the Heliod/Scurry Oak infinite combo deck. My opponent is playing each turn to maximize the number of squirrels created without taking steps to winning the game, just running out their time and somehow also skipping my turn because. I have not conceded due to having outs, but if my opponent just keeps timing out, I cannot play. My only complaint here is that my turn should not be skipped sue to my opponent's actions.

    24 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  19. First strike + Deathtouch

    Deathtouch not coming into effect after both strikes, activates after first of two strikes leaving it alive.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Direct Challenge Brawl Broke

    Direct Challenge brawl will give invalid deck prompt and then lock out of all deck selection.

    38 votes

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    1 comment  ·  Gameplay  ·  Admin →
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