MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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15638 results found
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Game crashing
good morning.
the crash game when these cards are played:54 votes -
Missing xp points for daily completion
Only got 500 xp for a 750 xp daily reward
29 votes -
High CPU usage when running MTGA on Macbook Pro
Upon launching MTGA on a Macbook Pro, CPU usage spikes to over 100% usage and battery drains faster than I've ever seen it drain before. Adjusting graphics options had no effect, and the high usage persisted as long as the game was open, no matter what was happening on screen.
Another issue is the lack of fullscreen support for Macbook Pros, though this one is minor.
47 votes -
Please improve reconnection time / roping on disconnect
Right now, when the game loses connection to the server, it is better to force quit and start it again rather than wait for it to reconnect. On my internet, the former usually loses me one turn (and all 30-second extensions) while the latter often times me out of the entire game. Granted, in most games losing a turn also means losing the game.
I'd love if the game could handle this better, as disconnects have become too frequent for me to continue playing. Rather than tackling hard-to-debug network issues (there is nothing useful in the logs) I think it'd…
14 votes -
Skipped Turn
Explain to me how my opponent plays one of the ultimatums on his turn, and then its somehow his turn again after that? And it was a ranked game that I would've won.
I'm sick and ******* tired of this game not working the way it's supposed to.
I spend money on this joke of a game. I'm not out of line to expect it to work properly.
Every ********** day it's something stupid with this "game". Get your **** together
And fix your file uploader too. Would be nice if I could actually upload the logs
8 votes -
UI Stuck Mid Game
What happend:
I was in the middle of a match, and was going to play Sea-Dasher Octopus after declaring attackers, and the UI froze up. Animations still occurred, my timers expired, but I was unable to click anything, pass turn, etc. In the end, the game got stuck at the point where my last timer expired. It didn't auto-conceed or whatever, it just got stuck at the current board state. It has been this way for several minutes while I have been typing up this report.I am still able to hover over cards in my hand, and hover the…
5 votes -
Losing a rank point after winning
After the rank season reset I was put in gold so I just hit gold 3 and after I won a game it showed me losing a rank point. Is this another display issue or did I actually go down in rank from a win?
5 votes -
Server loss connection
Since last update my game is losing connection constantly, while my internet still working fine. So the server lost connection, then the game get freezed. If i restart the game, i get long reconnection time, and after some retrys i enter the game again but it still freezed ...
159 votes -
Duplicate Protection Not working
Duplicate Protection is still having troubles (and this site justs sits at "posting comment" forever for pictures). I had it happen right before logging out in this log.
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MTGA 6_13_2020 10_01_53 PM.png 1084 KB -
MTGA 6_12_2020 2_17_42 AM.png 1145 KB -
MTGA 6_10_2020 6_36_15 PM.png 1120 KB -
MTGA 6_5_2020 5_52_35 PM.png 1200 KB -
MTGA 6_3_2020 11_16_41 PM.png 1159 KB -
MTGA 6_1_2020 12_35_07 PM.png 1170 KB -
MTGA 5_31_2020 3_53_59 PM.png 1255 KB -
MTGA 5_29_2020 8_00_38 PM.png 1125 KB -
MTGA 5_26_2020 8_34_52 PM.png 1057 KB -
MTGA 5_26_2020 5_11_39 PM.png 1240 KB -
MTGA 5_23_2020 6_31_00 PM.png 1345 KB -
MTGA 5_18_2020 9_28_47 PM.png 1081 KB -
Log20200613_220224.log 2 KB
46 votes -
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Friend requests not working sent from me, friend list is wiped each time I log into arena
On PC, when I send a friend request it is not received by the other person, however I can receive and accept requests when issued to me,
My friend list is also wiped whenever I start arena, however I still appear on other peoples friend lists6 votes -
Match history
Hi,
I've been playing for a while, and I'm quite new at MGT both the game and Arena, although I used to play many years ago. It has changed a lot.
I really think having a match history of played games would be a great tool to learn and understand the game. Many times after losing or winning a game there are interactions which I didn't understand at all. Having the opportunity to rewatch the match would be beneficial for understanding key mechanics and knowledge of the game.
There's no way for me to rewatch those games or even just…
13 votes -
better end step discard interface
Please create a much better interface for the cleanup step to discard extra cards. Sometimes you need to discard around 15 cards, which means you have over 20 cards in your hand, which is very difficult to work with during the discard phase. The time allowed for discarding should be increased based on the number of cards you need to discard. Almost every time I need to discard 10+ cards, the fuse is running out and if I haven't submitted my chosen cards, it will discard AT RANDOM.
Suggestion: Make the cleanup phase UI look more like the deck builder…
15 votes -
More information, statistics, match history
It would be really great if I could display constructed match history (maybe even replay matches), see win rates of my decks, browse through draft deck history, some progress graphs etc. I would like to see all that directly in arena so I don't have to use some companion software or whatever. Also I am quite annoyed to check my Vault progress in Logs, it would be great to see the progress bar in Arena directly
24 votes -
Unable to save selection for default card style from collection screen
Reproduction steps:
1) Click on Decks > Collection to browse cards
2) Click on a card with a custom style displayed
3) Choose the normal card style and click Select
4) Chosen style displays in collection
5) Close collection screen and go back to Home screen
6) Return to collection screen and navigate to the same cardExpected behavior: card remembers the style selected previously
Actual behavior: custom style is still displayedNote: this is particularly inconvenient for Draft because the custom styles display in packs and cannot be disabled there.
74 votes -
Selected card styles not appearing in game.
After purchasing several card styles and selecting them, they are not appearing in games. Currently on PC, all purchases were with gold for mystical archive Japanese Snakeskin Veil, Primal Command, Stone Rain, and Kaldheim Esika's Chariot. Purchase date was 4/23/21
6 votes -
The matchmaking system is pitiful
Their normal, unranked matchmaking system doesn't make sense.
If you play control it matches you 90% against mirrors, if you play mono color mirror, if you play agrro mirrors, please, they should change it. It is a real rub8 votes -
The matchmaking system is pitiful
Their normal, unranked matchmaking system doesn't make sense.
If you play control it matches you 90% against mirrors, if you play mono color mirror, if you play agrro mirrors, please, they should change it. It is a real rubbish.8 votes -
Please add Planechase and Two-headed Giant.
Me and my friends are all huge fans of Planechase, and to a lesser extent Two-headed Giant. I had never heard of Planechase until duels of the Planeswalkers 2013 but it quickly became my favorite game mode. So much so that I bought the Planechase anthology. I took it to my local game shop and now everyone there who had never heard of it before are addicted to it.
For anyone who does not know what Planechase is, it is a gamemode where there is a extra deck of cards in the middle of the board. At the start of…
18 votes -
Graphics settings on Android app
The first thing that strikes me after trying out the Android app on my Pixel 4 is that I would like to be able to lower the graphics settings in order to achieve a smoother play experience.
9 votes -
Mute Pets Only and Specifically
In Gameplay options, "Disable Emotes" disables emojis from my opponents AND pets.
I have disabled this option because I find the pets very unpleasant. Often times, I would like to interact with my opponent, but I cannot because I have disabled emotes.
It would be an improvement to add a separate feature to disable pets specifically, rather than having to go in options each time to check/uncheck "Disable Emotes".
11 votes
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