MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16609 results found
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Invalid Loss in Premier Draft
My Account "Raithwalker#85179" experienced a loss in game four of a Premier Draft that should not have occurred. If possible, please review game logs on your end to see that loss occurred during opponent's upkeep phase erroneously with no card in play that could have facilitated the loss. Would be happy to discuss over email or phone, but do not have logs saved
8 votes -
Direct Challenge and Friend Challenge bugged
The only way to challenge friends is via Direct Challenge and you both have to issue a challenge and know each other's name. Clicking on the Silhouette in the lower left hand corner and issuing a challenge don't work anymore and hasn't since the last two updates. I have tested this on both desktop computer and mobile phone.
61 votes -
プレミアドラフトでピックができなくなりました。
プレミアドラフトでピック操作中にピックができなくなりました。
1,500ジェムの補償請求をします。8 votes -
Exchange wildcard for wildcard
Would be nice if we can exchange 5 wildcard for 1 greater wildcard (5 common for 1 uncommon, 5 uncommon for 1 rare, 5 rare for 1 mythic).
And the opposite would be nice too! (1 mythic for 2 rare, 1 rare for 2 uncommon, 1 uncommon for 2 common).
7 votes -
Slow loading
Slow Load, stuck on "Loading Initial Scene". I'm on a 2021 Mac Mini, SSD, and yet it takes minutes to load. It really shouldn't be this slow.
7 votes -
BOT replay
After the completion of a BOT game, permit a replay using the same decks. This will permit an opportunity to change tactics to better understand the workings of the deck.
7 votes -
Unable to join event on White Challenge V
Unable to join event on White Challenge V
9 votes -
your game is ****! its ******* rigged and im ******* sick and tired of getting put against hard counters
your game is *! its **** rigged and im ******* sick and tired of getting put against hard counters and top decking 20 ******* lands or starting out with two lands and by turn 10 still two lands. ********
9 votes -
Friendly Brawl not playable
Whenever I try to challenge my friends to Friendly Brawl, it switches to 60 card Alchemy and won't let me select any of my decks. This happens with me challenging them, them challenging me, and challenging other random people.
11 votes -
Alchemy is bad for business
I've spent at least $50 per standard set on MTGA for the last couple of years. I will no longer be spending money on this game until digital only/alchemy cards are removed from the game and MTG once again only contains cards which are identical to their paper counterparts.
Thank you
10 votes -
purchase not given.
I tried to purchase the daily special of one pack of cards, but was not given the pack. The store said that it was purchased, but I did not get the pack. Rip-off!
14 votes -
Game frozen on Android
Game freezes sometimes during gameplay, it started happening after kamigawa release, im on Android with Samsung galaxy s20+. Only way to fix is to kill The app and re-open it.
8 votes -
Sparky crashes since this morning
Sparky crashes ... It freezes 1/2 the time when it begin to think with the "hmmm" in the bubble ... Conceding is the only way out of the game ... My precious Sparky stats ... hehehe .... THX
22 votes -
2 land cards out of 25 cards dealt. 25 land deck.
2 land cards out of 25 cards dealt. 25 land deck.
Set a minimum land card per starting hand to 2 or 3.15 votes -
Game is Crashing
Game is crashing when I try to change my deck before a game. When I try to choose a deck the game is just crashing. It's not happening for all the decks, there are 2 decks 'red and black' and 'blue and black'. When move my mouse over these two decks the game is just freezing and then turns off.(PC)
7 votes -
These formats ....... suck. This economy sucks. You have ruined this game. Good job.
These formats ....... suck. This economy sucks. You have ruined this game. Good job.
11 votes -
Premier Draft not counting win
Greetings, Lords of Waterdeep!
I'm playing the game on a macOS device. Earlier today I started a Forgotten Realms Premier Draft and won my first game (opponent conceded). Afterwards, the progress bar thingy that counts wins did not progress to "1 win" and instead stayed at 0. I thought this might've merely been a display bug and closed the game at that point.
A few hours later I reopened the game and continued the draft, playing a second game. Beforehand I noticed the incorrect win count was still displayed. After luckily winning this game too, the count correctly advanced by…27 votes -
Update the Ban on Paradox Engine in Historic Brawl
Please update the ban list for historic brawl by banning Paradox Engine, as it is banned and has been banned for years in other similar formats (aka Commander). It breaks the core mechanics of the game by providing infinite mana loops within the first few turns of the game. Thank you.
23 votes -
Please add (and document it somewhere) possibility to have translations to other languages
I have created an app that allowed to translate the client prior to version 2021.9.0.3880.888241. Unfortunately that version has more rigorous checksum checks and Arena is rendered unusable in the process. Modified files are deleted but original ones are not being downloaded.
My project mtgpopolsku.pl was used by many players that don't know any of available languages. My voluntary (and completely free) work was beneficial to you and I even have permission to do so.
Please add a way to translate the interface and card database and to add new language to drop-down menu in settings.
20 votes -
Can't report bug
I can't seem to report a bug about the game getting stuck. The site doesn't seem to explain further as to why my bug could not be submitted.
31 votes
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