MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16614 results found
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Purchased card not available to use. I bought environmental science on the deal of the day in the store and it is not in my library of cards
Purchased card not available to use. I bought environmental science on the deal of the day in the store and it is not in my library of cards
7 votes -
ここに書けと言われたが
ここに書いても運営は何も答えないので
意味が無いと思うが、サポートから書けと
言われたので記載する。シャッフルについて、
ルールの適合性をユーザーはどうやって
確認すれば良いのか？
又は、プログラムがルールに適合している事を
ウィザーズ社はどうやって証明しているのか？サポートが言う十分にテストされて問題無かった結果を
第三機関に確認してもらった証明書があるなら
提示して頂きたい。自社判断で問題無いと言い張るのは
一方的で根拠が無く、子供の遊びと同じだが、
そんな低水準で仕事をしているのか？いい加減、逃げずに真剣に答えろ。
6 votes -
MTGA freezing
Arena freezes during game (standard ranked). After a while opponent seems to be roping out but never does, hourglass stays. Can't concede the game so have to force shut.
Second time in 20 minutes... Unplayable atm.6 votes -
Auto-tapper
Auto tapper decide to tap my 2 Faceless Havens, leaving 2 Treasure tokens un-used. Because of this, instead of swinging for the win, I couldn't win and was dead on the swingback.
13 votes -
Elvish Clancaller does not hold priority
version: 2021.12.10.3971.904583
How to reproduce the bug: Play a deck with elvish Elvish Clancaller in it. Have enough open mana to cast Elvish Clancaller or activate it's ability. Have no other priority holding play components (castable spells, etc.). Priority will not be held and phases will automatically progress, unless in full-control mode, as though you were unable to take an action. This often prevents casting Elvish Clancaller or activating Elvish Clancaller's ability.
PC
see 1
Elvish Clancaller should hold priority when there are legal actions to take involving the card.
None
None.
8 votes -
Rank bug
no rank gaining
16 votes -
Ban Golos in Historic Brawl
With Golos now even banned in Commander!!! it shows that he is cleary to strong and no fun.
When he is banned in Commander where the powerlevel is so much higher, isnt there a good point of finaly ban him in historic brawl too ?
As Historic Brawl in Arena has no ladder, its basicly a "fun" mode to play so one commander where the best way is to "leave" should not exist.19 votes -
rem karolus
Rem Karolus is severely bugged, which caused an unexpected loss in a Double Feature draft. I had Rem Karolus on the battlefield, then my opponent cast "mirrorhall mimic" to make their own copy. After they cast their copy, they were able to destroy my creatures with direct damage spells, which should not be possible. The rules text is not written in a way that would prioritize the second instance of Rem, since it's a replacement effect rather than global. Between Gisa, Glorious Resurrector and Rem Karolus there are at least two high-impact rares in the format that do not follow…
7 votes -
Ban tibalts trickery in both historic AND standard ban it. Just BAN it
Ban tibalts trickery in both historic AND standard ban it. Just BAN it
34 votes -
game froze while playing draft
game froze out of nowhere. while it was the opponents turn i saw their timer running out. nothing happened. alt+f4 the game when i came back i was at 2 life and with little time on my clock. thx for nothing
5 votes -
Black screen with cursor
Black screen with cursor after the update
5 votes -
Remove furigana from Japanese text
In Japanese writing, there is something called furigana. These are auxiliary characters used to explain difficult kanji readings. The Japanese version of MTG Arena also has this furigana attached to card names. However, when card names appear in plain text, these furigana make the text very difficult to read. For example, even for words consisting of multiple Kanji characters, furigana are added immediately after each Kanji character, which is a hindrance to understanding.
Ideal: 裕福（ゆうふく）な亭主（ていしゅ）
Actual: 裕（ゆう）福（ふく）な亭（てい）主（しゅ）
It is as if it were written "under[ʌndɚ]stand[st'ænd]."
Also, furigana are attached to simple kanji, which is also very disturbing.
Most Japanese are…5 votes -
Better Timer
Faster Game time mode, or fix your timer. Currently, I find in standard play frequently my games run past 15 minutes. That is 100% purely people not paying attention to the game and running the clock. Probably on purpose. There is 0 reason why someone with a single action that can be taken, should be allowed to sit for almost a full minute before extra time kicks in.
The current system is garbage and needs to be addressed. Either with a pure 30 second time mode, no bonus time, no nothing. Play fast or lose rest of your turn. Or…
6 votes -
Hey guys, 8 games of 10 are white/green "gain life" decks! It's so easy to play... and so boring for the opponent! Can you restrict that?
Hey guys, 8 games of 10 are white/green "gain life" decks! It's so easy to play... and so boring for the opponent! Can you restrict that?
6 votes -
STACK TIMED OUT CAUSED FORFEIT
Due to the ridiculous length of stack effects my turn was not only forfeited, but my opponent was able to play, all my time out were used and I lost the match due to automatic forfeit. I am being penalized for playing a good deck that utilizes stacked effects! STOP TIMER FOR STACK EFFECTS!!!!!!
Playing on a MAC
9 votes -
rope
You guys need to penalize rope burners. At least in anything outside of standard play.
Once, fine after that, you've given an exploit that is used to an obnoxious advantage.
"give people a means to exploit a situation and they will". At least in person there are penalties for these behaviors.
10 votes -
Direct Challenge (7/31/2021)
Can send challenge, and accept. Typically one user is getting stuck at deck selection and the other bounces to the vs screen before getting kicked back out. After that opponent is greyed out for direct challenge. Have to close and reopen arena to reissue. Then sometimes said must finish current match while sitting on the home screen. Tried doing other non-direct challenge match and went fine. Did not resolve issue when returning.
27 votes -
win/lose stats
Would you be willing to add a feature that shows us our statistics: how many games we’ve played and our wins and losses? It seems like it would only require a small patch and it would be quite informative. It could also include what colors we tend to play in our decks, what our win rate is when playing each color, what colors we tend to lose to. Those would help us develop as players.
Thanks for your time and attention. I hope you are able to add this feature. I pass my turn.
6 votes -
Not getting the 750 exp
The 750 exp I'm only getting 500 for each so currently missing 1k of exp please fix.
7 votes -
Bought card bug
I've bought one card a week ago or so at the "dily offers", and the card never appears for me to choose.
6 votes
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