MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16773 results found
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Update the Ban on Paradox Engine in Historic Brawl
Please update the ban list for historic brawl by banning Paradox Engine, as it is banned and has been banned for years in other similar formats (aka Commander). It breaks the core mechanics of the game by providing infinite mana loops within the first few turns of the game. Thank you.
23 votes -
Please add (and document it somewhere) possibility to have translations to other languages
I have created an app that allowed to translate the client prior to version 2021.9.0.3880.888241. Unfortunately that version has more rigorous checksum checks and Arena is rendered unusable in the process. Modified files are deleted but original ones are not being downloaded.
My project mtgpopolsku.pl was used by many players that don't know any of available languages. My voluntary (and completely free) work was beneficial to you and I even have permission to do so.
Please add a way to translate the interface and card database and to add new language to drop-down menu in settings.
20 votes -
Can't report bug
I can't seem to report a bug about the game getting stuck. The site doesn't seem to explain further as to why my bug could not be submitted.
31 votes -
Stifle should maintain priority
I just lost to my own pact of negation trigger while I had stifle in my hand and the mana to use it. This shouldn't happen; please program stifle to maintain full control priority when a trigger goes on the stack. Immediately after I cast pact of negation I pressed ctrl and shift but my opponent had clicked pass turn and in that moment the game did not process my full control and instead ended the game in defeat.
5 votes -
Game froze
On my opponent's priority, everything froze. I could still look at cards/graveyards, sound effects and animations were still there, but the game did not continue. And there was no rope/timer. I waited for 5 minutes to see if anything would happen and nothing did. The only thing I could do to leave the game was "concede" but even that did not seem to work. I had to re-boot the client. But when re-logged it had registered me with a loss, though I was winning at the time.
7 votes -
I can´t instal mtg arena
I can´t instal mtg arena passed 13/03/2020
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MTGA error.jpg 117 KB -
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arena 1.PNG 867 KB -
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UTC_Log - 09-20-2020 12.35.48.log 55 KB -
UTC_Log - 09-20-2020 12.47.23.log 22 KB -
Asseterror.jpg 114 KB -
Arena Asset.jpg 106 KB -
Log20200919_070420.log 1781 KB -
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Draft Completed During Error.png 437 KB -
Asset Error.png 681 KB -
Draft Completed During Error.png 437 KB -
Asset Error.png 681 KB -
Draft Completed During Error.png 437 KB -
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Draft Completed During Error.png 437 KB -
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Log20200813_114050.log 2 KB -
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MTGA.jpg 86 KB -
Screen Shot 2020-06-25 at 7.33.01 PM.png 68 KB -
Log20200625_193824.log 163 KB -
UTC_Log - 06-26-2020 02.32.51.log 163 KB -
Screenshot_1.png 6 KB
846 votes -
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daily challenge progress
Daily challenges are no longer tracking progress in ranked constructed.
14 votes -
Card Selection Bug in Premier Draft
In a draft I was indecisive in picking a card. As time ran out I attempted to drag a card into my deck. The originally selected card was placed and maybe the other card, I don't remember what I was picking between. Afterwards I was unable to see any of the cards in the other packs. Closing and reopening the game allowed me to see the cards, however there was a Moon-Circuit Hacker in my deck that I definitely didn't pick myself.
8 votes -
Mastery XP Card Rewards Not Being Received
After completing level 80 of the most recent mastery tree (D&D Mastery), I did not receive the Mythic Card reward, and have not received any of the uncommon card rewards since. (I am now on level 94 of the mastery tree.) There doesn't appear to be an issue with the XP wheels themselves. I am granted the correct amount of points, and it does roll over to the next mastery tree level, but without releasing card rewards. Please help!
24 votes -
芽吹く生命の行進でx以下ではなくx-1までしか対象に取ることができない
シールド戦中に芽吹く生命の行進を2コストに対して使用しようとするも選択できず。発生後公式HPでエラッタ発表がされているのを確認しましたがゲーム内でのお知らせ及び修正がされていないため修正願います。
8 votes -
ninja'sl kunai cannot equip and
ninja's kunai cannot equip and cause a crash in my iPad. everything else works well. After serval re-connect I finally can do but it's too late.
8 votes -
Sideboard Disappears
The game removes the BO3 half of the sideboard cards when playing a friend challenge of historic tournament.
On PC
Create a traditional historic deck with full 15 card side board and categorize it as such
Friend challenge to Historic Tournament Match
Select the deck
Actual Result: Play match, after first game the BO3 marked portion of the sideboard is gone. Post match sideboard is missing the BO3 marked portion
Expected Result: BO3 marked portion of the sideboard is there and the deck is not edited60 votes -
Please ban stalling and allow players to report stalling in-app
Please ban stalling, and create a system to allow players to flagg a stalling opponent.
This is a common feature in other strategy games wherein people try to drag out as much time as possible to encourage their opponents to forfeit because of how not fun the game becomes. The mobile version of Risk has a system for this if you need a reference.
Please do something about this.
13 votes -
3-5 player multiplayer
I have many friends who play Arena, but a main issue is that we cannot all play together. I understand it is a huge undertaking, but adding in 3 -5 player multiplayer would really help many of us players who can't always travel to our friends' places far away to play Magic with them. Heck, adding 4 player multiplayer would be amazing, or even 3.
25 votes -
loading initial scene crash
loading initial scene crash
49 votes -
Use alchemy to remove infinite combos.
Honestly I think Alchemy has the potential to help rebalance this game. (note: way to many players just play youtube copycat decks)
I would like to ask you look into infinite combos. One of them being the use of "exquisite blood" to create a repeated one damage death.
10 votes -
Game froze during ranked match
Game froze during this match. That is annoying. Not the first time it happens. You guys are the worst developers.
Version: 2022.14.0.4045.919546;
Log and print attached.6 votes -
Your servers area problem
The servers here freeze and kick you out far too much for this game to remain enjoyable. As I read suggestions here, this is the most reoccurring problem. Leaving it unaddressed smacks of indolence.
9 votes -
Priority
The guy I was playing went infinite using Heliod, Sun Crowned, Scurry Oak, and Ajani's Welcome. As the combo continued, my timeouts were used even though I never had priority. When my opponent timed out and the combo finally ended, the game instantly killed me.
11 votes -
daily win
At least one daily win is not being tracked from a premier draft win. This might also be a problem with other relevant game modes.
1. Win in premier draft, notice no credit for daily win
2. PC10 votes
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