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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24190 results found

  1. MTGA Economy

    MTGA Team,

    I have been wanting to ask you something for a long time, expressing some of my opinions, I hope they will be taken into consideration.

    The MTGA economy still has big problems regarding the constructed format, I wanted to ask why, at least for traditional events which are a more competitive format, you cannot use the same prizes offered in the MTGO leagues which are excellent events, or making metagame challenges always available, this would solve the problems related to the impossibility of people who don't play limited, to easily complete their collections.
    I really like the new…

    1 vote

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  2. Forfeit clock/ Remove it

    I have lost a ton of matches after beating my opponent in the first game, but then some forfeit clock appears indicating there is no time left in the match. Time expires on me, and I lose the match. The match rightfully belongs to me. I won 1-0-1 There is no such clock in paper magic. Why is being implemented here? I'm playing control. It takes time. Please remove that clock. It's not magic. Its horse ****.

    1 vote

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  3. concede game is conceing match

    I thought I was mistaken at first but multiple times tonight conceding the GAME conceded the MATCH.

    1 vote

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  4. Alchemy what garbage.

    FIX the shuffler.

    Get rid of Alchemy(and If I'm not playing in Alchemy I don't want to see those fake cards in ANY of my other decks.)

    Get rid of those bs Arena cards.

    Arena is abomination of Magic in its current state. And you wonder why you can't get more Arena players LOL.

    The latest running Joke. "If you want to learn how to play magic completely wrong go play arena."

    20 votes

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  5. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. 多勢の兜の日本語テキスト

    多勢の兜の日本語テキストが

    装備しているクリーチャーが伝説であっても

    となるべき部分が

    装備しているクリーチャーが伝説であるなら

    となっている

    2 votes

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  7. Latest installer hacked?

    After installing via MTGAinstaller.exe, half of the files I kept on my desktop were GONE, permanently deleted.

    Very strange, but correlation doesn't mean causation, so I searched for the latest MSI installer. This is the link.

    https://mtgarena-support.wizards.com/hc/en-us/articles/4402583467156-Installing-through-the-Windows-Installer-Package-MSI-

    To my surprise, I still received an error saying it was NOT the latest file, because even after years of not playing MTG, YOU STILL DON'T EVEN BOTHER TO UPDATE THE LINK FOR THE LATEST MSI INSTALLER.

    So I searched google and found THIS link:

    https://mtgarena.downloads.wizards.com/Live/Windows32/version

    Which, if correct, should be the (for real this time) latest installer. Something very strange again: This…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. [REQUEST] Historic Brawl Banlist Update

    Hi there,
    according to the banlist cards that prevent you for casting or using properly your commander are banned (Drannith Magistrate, Meddling Mage, Runed Halo...), and even if they are removable pieces, they're still annoying.
    But, with new Alchemy set, cards with the "perpetually" ability are way worse then the one in banlist, one of all i think of Patriar's Humiliation that quite a "1manaWinGame" card.
    So please, reconsider the "perpetually" cards to be included in the banlist, at least the very distruptive.
    Thanks in advance if you could take this advice.
    Best regards.

    1 vote

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  9. Black screen on loading initial screen ipados

    Bug. Game does not load. Stuck on a black screen at loading initial scene ipad os 15.4.1

    10 votes

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  10. Founding the Third Path

    Last game I was playing founding the third path, and as soon as I cast it, it started from 1 without asking me which lore to start with. I lost the game.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. draft event replaced - not able to finish it nor earn the rewards

    Hello, I was playing draft event after paid for it but I cannot re-join it.
    3 win - 1 loss so far but I have been disconnect from the Internet and login again on MtG Arena.
    Now the draft is replaced by Sleeping Agent event and I cannot continue it nor pick the rewards I already earned.
    Regards

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  12. Packs Contained One Card Each, Missing the Rest

    I just cashed in 3000 coins for 3 regular Dominaria United packs and went to go open them. The first pack opened normally, displaying all the cards on the screen. I still had two packs left to open, but when I clicked on the next pack it just showed me two rare cards at the same time, already revealed, and no other cards in the pack, and apparently that action consumed BOTH of my packs. I'm not seeing any other cards in my collection that could have been the undisplayed cards from those incomplete packs.

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  13. Jaxis, the Troublemaker's effect does not draw you a card when the token dies

    I had Jaxis the Troublemaker and a Viashino Pyromancer in an Arena cube draft. When I activated Jaxis' ability to make a copy of the Viashino Pyromancer, the copy that died in combat did not trigger the last part of Jaxis' effect that draws you a card. This bug caused me to lose the match

    1 vote

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  14. standard ranking problem

    Standard ranking sometimes goes down several levels on its own... I noticed this error at least twice in the last 10 days and lose many victory rank.
    I use Mtg arena on Android.
    Thanks to support team :)

    1 vote

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  15. Can't cast Fountain of Renewal (an artifact) with a Powerstone

    Playing Explorer Ranked. Opponent gave me a Powerstone token, which taps for one colorless that can only be used to play artifacts or activate abilities. Fountain of Renewal is an artifact for 1, yet the game did not give me the opportunity to cast it.

    1 vote

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  16. Blast Zone is being received despite owning 4 copies

    Using PC, though this is a platform-agnostic bug.

    When Fabled Passage was released in M21, Wizards modified the likelihood of receiving one from a pack so that you would only receive up to 4 copies in total (along with the copies from Throne of Eldraine) until you had fully unlocked the rest of the rares in the set.

    Actual results:
    -I own 4 copies of Blast Zone from War of the Spark
    -I've received 3 copies of Blast Zone from Brothers' War
    -I only have 1 copy of Underground River and 3 copies of Harbin, Vanguard Advisor

    Expected results:
    -I…

    1 vote

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  17. Visual bug at top of screen

    During sideboarding the top of the screen becomes discolored.

    1 vote

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  18. Bug Spinning Blue Disc/MTGA.EXE not responding

    Bug Spinning Blue Disc/MTGA.EXE not responding window when searching for a card in the Deckbuilder

    1 vote

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  19. REMOVE DRAW SMOOTHING

    I’m really sick of playing drafts and drawing more than 50% of my lands in the top ten cards of the deck. This making me draw an average of five lands across all my games doesn’t work. I got one game where I flooded out months ago and my land variance still has yet to level out. You’ve created more non games for me on arena than I’ve had in 15 years of playing paper magic.

    Between alchemy and fudged decks statistics, you’ve made a game that isn’t magic anymore.

    I’m not a six year old with sticky hands, and…

    1 vote

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  20. Prismatic Bridge Game Crash Upon Opponent Upkeep Trigger

    Posting this in case it's an actual issue. Haven't been able to queue up against another degenerate Esika player yet. Game was crashing every time opponent's Bridge triggered on their upkeep. Second time it happened the game didn't reload in time for me to grab the log.

    1 vote

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