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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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16605 results found

  1. Standard Brawl Esika, God of the Tree Meta

    Tried playing some Standard Brawl and 75% of matches were paired against Esika, God of the Tree // Prismatic Bridge decks. Also, got a streak of being paired against it 5 games in a row. Either that commander is being played so much it is 3/4 of the entire Standard Brawl meta and should be banned or the matchmaking algorithm is actual garbage and the code needs to be re-written.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Momir gems

    Playing the Momir event today i should have received gems instead of a 5th copy of a rare card i already own (Ill-Tempered Loner to be specific), yet my gem counter is the same as always and i'm pretty sure i haven't earned vault points.
    I'm not the only one that experienced this bug

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  3. Instant speed spell un-castable on opponent's turn

    I believe I encountered some sort of bug just now. I am playing on PC. The game in question was a ranked alchemy match in diamond ranking. During my opponent's turn, I was attacked by a Rahilda, which is a mono-red card. I had two Vanishing Verses in my hand, with all the necessary mana available to cast them, but was unable to cast the spells. I paused between attack steps, in order to stop the Rahilda from triggering, but was not able to cast any spells. There was nothing on the board, or any apparent effect, which would prohibit…

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. tutorial broken

    cant skip tutorial

    tutorial is broken

    opponent casts a creature

    i have two on board and attack and it wont let me because it says opp will block and kill them

    but i know i need to kill it because its going to cast a spell on their turn and win

    yet

    the tutorial literally will not allow me to attack - it says dont attack this turn - even when i press attack

    just wow

    30 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  5. [BUG] Game crashes

    The game crashes very often when I clisk on PLAY, then on the table logo. When I'm about to pick my deck the game crashes.

    2021.12.10.3971.904583
    OS: Windows 10 Version 10.0.19043 Build 19043

    6 votes

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  6. didnt receive any cards after opening packs

    Upon opening 10 packs of the new set i did not receive any cards from the set, can you please have a look at this and maybe reset it?

    8 votes

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  7. Log in loop bug

    I am on Chromebook logging in through GeForce now ...so platform is windows. It starts to log in. Gets to "initializing localization database" then goes back to log in screen.
    I have tried to use incorrect password and it is giving "incorrect user/password message" So is communicating with your server.

    7 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  8. Magic missile, Rem Kalorus, and a big stack results in zero damage.

    My opponent is at 9 life. Their board is a lands and a tapped [[iymrith desert doom]].

    I control [[rem karolus, stalwart slayer]] and a single [[showdown of the skalds]] on II (with another showdown having sacrificed to chapter III this turn

    I cast [[magic missile]] choosing opponent as it's only target. Two [[showdown of the skalds]] chapter II//III triggers go on the stack, targeting Rem.

    Opponent responds & casts [[power word:kill]] targeting rem.

    I respond with [[play with fire]], also targeting opponent. Two more[[showdown of the skalds]] chapter II triggers go on the stack, targeting Rem.

    At this point,…

    10 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  9. Mystic forge not working entirely

    The card mystic forge is not letting me play any artifacts off the to of my deck, and it doesn't seem to be applying cost reduction from cards like Jhoira's Familiar

    6 votes

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  10. Trade Feature

    MTGA is really fun and enjoyable. But i would like to balance it better with physical, paper magic cards and play with my family and friends. I looked it up and apparently MTGO has a trade feature. Also it allows you to turn in complete digital sets for physical paper sets for a reasonable fee. I would like to see this implemented into MTGA in the future. Allowing players to trade amongst each other would be awesome! And allowing us to trade in complete digital sets for real, physical paper ones would encourage me to actually buy into the $100…

    11 votes

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  11. Product Suggestion - game formats

    Hi, I have two product suggestions.
    - One is obvious: split historic into two formats, one normal and one for alchemy as it is in standard.
    - Second, include all old editions in historic, or add legacy/vintage to MTGA, so we can build those sweet decks from long ago (what use is my Black Lotus pet and sleeve, if I can't play the card? :/). Potentially two legacy/vintage modes, if you want to mix alchemy into everything.

    7 votes

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  12. Did not advance mastery level when gained 1000 xp

    Got 1000 xp from a daily quest (750) and first win of the day (250) and my mastery level did no go up. Not sure if got any experience at all...

    6 votes

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  13. ログインできない

    アップロード後、サインインしてもTIMEOUTと出てログインできない。再度サインインや再接続してもログインできない。

    10 votes

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  14. Not getting rewards from Mastery or Daily wins

    I am not gaining rewards from daily wins or mastery. I just won 4 games in a row, going from 1 to 5 daily wins, and getting to mastery level 17. I didn't receive any gold from the daily wins, nor did I get the booster pack for mastery level 17.

    I am playing on iOS.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Endless spawn glitch combo

    Endless loop error:

    card combo: Heliod suncrowned+peaceful innkeeper+scurry oak= infinite life, infinite token spawns, endless loop in game. See my ID’s game log for 20:10 PST today.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. 13 votes

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    2 comments  ·  Store  ·  Admin →
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  17. white color challenge, final duel.

    final duel for the white and black duels doesnt work.

    6 votes

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    1 comment  ·  Events  ·  Admin →
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  18. Ignoring customers, QOL and Economy issues

    A portion of the player base, myself included, still feel ignored over recent trend of activity. Rather than addressing known bugs, arena economy concerns, alchemy concerns etc….you decided to ignore and move on to add new stuff instead. Can you address the **** economy? Sufficient and more comparable rewards(decathlon rewards for cost was a joke) and vault replacement? Parallax cards not generating parallax tokens? Pioneer/anthology plans, or lack thereof? Daily “deals” being very meager and weak? Eternal format intentions? Hand smoothing algorithm(shuffler is fine) concerns? Bugs? Like literally anything!!! I understand the importance of growing a customer base, but ignoring…

    6 votes

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  19. Experience levels

    I have been playing this for while now and I think there should be a lil more experience orientated. Like I'm a total beginner, I'm not good enough to know exactly what cards can be played with what and what everything means. It seems as though I'm definitely not playing against people of my experience, they all seem way more advanced than me and they kick my *** everytime. I've played over 100 games now and have only won once. That is ridiculous and doesn't give me any incentive to keep playing if I'm always gonna get laid out every…

    7 votes

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  20. 呪文のスタックで呪文の打ち消しのインスタントが発動出来なかった

    4マナ以上の呪文を相手が唱えた時にスタックが始まった後に軽蔑的な一撃と言うインスタントを発動したが、打ち消しが出来なかった。
    相手の呪文はこのカードは打ち消されないなどの効果を持って居らずに打ち消しが出来なかった。
    このような事が何度もあります。

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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