MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2690 results found
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Touch screen not functional after update
touch screen does not work for many people after the update
373 votes -
ipad overheat
Since the release of BRO, my ipad air 5 (bought in september 2022) is overheating and having the battery drain very quickly. I think there may be a processing problem with the client
465 votes -
Algorithm Improvement
I'm sure you're getting a lot of complaints about how one-sided your algorithm is not being impartial and often times screwing over players with land draws that should not be happening in a purely random sample - so my complaint can be added to that pile.
But, an idea for changing the algorithm to improve randomization would be having the program assign a number to each card remaining in a deck and pile shuffling the cards into X amount of piles (let's say 6). It can repeat this process Y amount of times then take the middle of the pile…
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392 votes -
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rusko
Please ban or rebalance Rusko. He's obnoxious and absolutely everywhere in Historic Brawl.
13 votes -
Alchemy and historic
Alchemy as a format isn’t an issue but the rebalanced cards is a huge issue for historic. You originally promised me that all my old standard cards would have a home in historic but now those same powerful cards might not even be playable in historic. I’m not asking you to remove this. Instead please add pioneer ASAP so my “paper” version from start date decks can still be played in an eternal format on arena
198 votes -
Alchemy
Alchemy as an "alternate Standard" is a fun idea that I don't mind -- while I like Standard, being able to switch back and forth between Standard and Alchemy without too much hassle (and getting to play a new format with most of the same cards if Standard is stale) is great. But I am super unhappy about the rebalanced cards being the versions legal in Historic and Historic Brawl. This deeply harms the point of a non-rotating format and from a consumer perspective feels like a way to give out fewer wildcards from bans. I don't see any good…
181 votes -
Add Alchemy as a separate thing
Add Alchemy as a separate gamemode entirely, and let historic become the eternal format for MTGA.
Take the opportunity to move the digital only cards out of historic and into historic alchemy instead.
There is only two reasons for why you wouldn't do this; Either you intentionally do this because you believe you can get more money, or you simply haven't understood why an eternal format is needed.
I'm choosing to believe the latter for now. Revert this absolute travesty of a decision, and everyone will be happy, or keep your current course and at least I will no longer…
176 votes -
Abilities are not activating after Kaito shizuki -7 emblem is added
I activated the -7 emblem, added Moonsnare specialist to the battlefield, and Moo snare specialist’s ability didn’t activate (I couldn’t return a target creature to the owner’s hand). I retried this by ninjitsu ing the card, same result. See video.
2 votes -
Arcane Bombardment Ban it!
Ban Arcane Bombardment! Ruins a match every single time an opponent gets it. It's ridiculously over powered.
24 votes -
Poison mechanic in All will be one
The poison mechanic as handled in the new set is plain idiotic.
Things made sense when poison was attached to creatures only; one had to work their way around the opponents' defenses and was rewarded with a faster kill timer which could not be healed back up.But now we are firing off poison counters for two-mana-spells with solid other effects attached?
What's with this "Throwing around cheap cards until either player is dead before turn 6" mindset? Does MtG really need to so desperately ape other card games with ever shorter match duration?
And who in his right mind…
5 votes -
Please remove Alchemy
Please remove Alchemy from Historic.
113 votes -
Keep Alchemy and Historic separated
Just let us have an eternal format on the client. This is magic, not some cheap digital only game, let us play Magic.
If we wanted to play any other clone we would by now.123 votes -
When opening Mythic pack for new Phyrexia release, i did not receive a mythic card. Instead I received a Rare Wildcard. 2023.23.0.4431.982
When opening a new Mythic booster for the new Phyrexia set, i did not receive a Mythic card. instead I received a Rare wildcard. Shouldn't I at least get a mythic wildcard when opening a mythic booster?
4 votes -
Product Suggestion
Ban Venerated Rot Priest! I literally cannot stress this enough, nor can I adequately articulate how infuriating and unfair VRP is. This card is SO INSANELY unpleasant to play against. THERE IS NO RELIABLE WAY TO PLAY AGAINST IT. The deck has a consistent winrate of at least 70%! I can't stress enough... how obnoxious it is to play an opponent who mulligans until they have a VRP + target spells in opening hand and then proceeds to spam them until you concede or lose on turn 4. God forbid they get 2x VRP in opening hand or 1x VRP…
3 votes -
Please don't mix Alchemy with Historic
If those changes happen I will uninstall the game, I love mtg and have played for more than 15 years now, I have my Arena account since the closed beta and have convinced multiple of my friends to ditch other tcg's for Arena. I play exclusively historic, as I prefer non rotating formats, a long time ago you promised to implement Pioneer onto the client, but you lied about it, now you plan to terminate the only eternal format available without ant consideration to your player-base. If Alchemy affect historic without any news about pioneer, in the 8th I will…
107 votes -
Alchemy
WOTC, if you guys want a quick cash grab, it's simple: Just. Give. Us. Pioneer. One set every few months is bound to sell well, and the player base will be satisfied.
WOTC would make more money and please players much more with just this simple measure.
Instead we get a format no one asked for, with rules nobody asked for. Stop trying to be Steve "costumers don't know what they want" Jobs. This is good of you are innovating and bringing new things to the table, but terrible if you are not listening to your costumers MOST BASIC DEMANDS…
106 votes -
Alchemy historic
Wotc the changes to historic cards in addition to alchemy makes me think your abusing ***** or common thrives. There is no reason whatsoever for this change you even have to code in the original first so it’s not about card copies and if it is then fix it. No one cares if you wanna make alchemy go for it but please don’t nuke historic. But on the brute side we are not whores cause whores get money when you *********, you won’t even give us back wild cards….if this happens I’m done
100 votes -
Arena stuck on Initializing localization database
Reproduction steps:
1. Open Epic Games Launcher
2. Open Arena
3. Log InPlatform: Mac M1, macOS Monterey 12.3.1
Results: The app is stuck on "Initializing localization database". The three dots are animated. After several minutes (10-15), the "Reconnect" popup shows up. Whenever the app is reopened, the same results occur, causing the user to be unable to enter the app.
24 votes -
Please get rid of toxin
Please get rid of the toxin feature it totally ruins the game. Or at the least get rid of it from historic. I'd even say get rid of any cards even from before the toxin came out. Yet at the least get rid of toxin, every time someone starts playing it I just quit most of the time it's almost a guaranteed win. Honestly it almost makes me want to quit arena in general.
2 votes -
Alchemy
Alchemy makes me not want to play MTGA at all I see this issue that you are trying to address but this not the right way to do so. I want to play magic not hearthstone, this just feels bad it feels like a betrayal of magic at its core and it make me concern about investing in arena at all if this is the direction your going in.
Standard get stale fast its a real issue. Instead of corrupting the integrity of the game with digital only mechanics and buffs and nerfs truing the game into magic light may…
82 votes
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