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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3166 results found

  1. Codie Pet isn't moving.

    Before AFR came out, when I clicked on the Codie the Vociferous Codex pet, it would jump up and create magical effects. Now, there is no response when I click Codie. I really enjoy clicking on the pets to see various animations, and I would like codie to do stuff again.

    1 vote

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  2. Bannable card

    for the sake of all that is holy ban time warp from historic and mizzix's mastery completely. jfc.

    3 votes

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  3. Mute Pets Only and Specifically

    In Gameplay options, "Disable Emotes" disables emojis from my opponents AND pets.

    I have disabled this option because I find the pets very unpleasant. Often times, I would like to interact with my opponent, but I cannot because I have disabled emotes.

    It would be an improvement to add a separate feature to disable pets specifically, rather than having to go in options each time to check/uncheck "Disable Emotes".

    6 votes

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  4. MTG Arena Acessibility

    Dear folks at Wizards of the Coast,

    I am a MtG Arena player and I really enjoy the game. Unfortunately, I know of blind people, who use computers through screen readers, that cannot play it due to lack of simple accessibility tweaks. I believe that diversity of players can only make the game experience richer, so I'm here to ask you to address this issue as soon as possible.
    This guide was written by a blind MtG player that's a software engineer at Google, and talks about how to do it.

    I hope this problem gets promptly solved, so…

    2 votes

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  5. Historic horizons

    Historic horizons is an awful idea. I don't play hearthstone because I dont like hearthstone. You're not attracting new players this way. But it is for sure a great way to get vets to stop playing.

    1 vote

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  6. Erebos' Intervention bug - freeze

    Chose a value for X and clicked OK, but then got roped and wasn't able to target a creature. Stuck on "select a value for X." Then after the first timer rope ran down, it froze on the hourglass.

    2 votes

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  7. Crux of Fate - In pack but did not recieve the card in collection - Can not find or use and I want it...

    I opened a Crux of Fate and when I tried to view it or even add it to my deck IT IS NO WHERE to be found. This is crazy! Why do I even play this game??

    I didn't save any videos of this as I do not record and I have no idea what kind of files I could upload to help, but I want this addressed right away!

    3 votes

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  8. Client does not maintain offline or online status

    The client is not anymore able to remember wether if I set the status to online or offline, it keeps logging me in as online all the time from both windows and android app. I used to be able to set the status to offline and keep it that way.

    3 votes

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  9. Sound since Strixhaven

    The theme sound of the new Strixhaven-Board is a lot louder than on any other board, the same as it was when the Amonkhet board got added to MTG Arena.
    Besides, and this is not related to any board but a general occurence, the sound when the Magecraft ability is triggerd is also a lot louder than everything else.

    2 votes

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  10. Battle Summary/History

    Sometimes visual effects are so quick that I don't know what happened. It would be nice to be able to review a transcript of the battle after it is done so I can see what actually happened in places where I was confused without slowing down the actual battle (and sometimes I can't see the card any more once the effect takes place, such as if it was exiled). While a text log would suffice, with the level of visual polish already presented, I would recommend allowing users to step (forward/backward, and maybe navigate a timeline with turn numbers) through…

    2 votes

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  11. Rope design that doesn't allow for purposeful stalling

    Please change the design of the rope to not allow for a player to run out the rope every step of every turn to purposefully stall the game. This shouldn't be hard.

    5 votes

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  12. Nyx Land on Store

    Hello,

    I will wish to obtain the alternative Nyx Land available in the Théros expansion unless I am mistaken. I contacted support, who then referred me to this forum.

    Unfortunately, I only had time to copy the response.

    For information, I ask the MTG Arena service to be able to make these alternative cards accessible in different ways:

    • Either by exchanging tokens, and thus allow interested and concerned players to unlock these cards,
    • Either through the store in exchange for gems and / or gold for a limited period and also renewable (why not once a month).

    Indeed, I find…

    9 votes

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  13. Missing Cards from Library

    I knew that I had opened a "Counterspell" card during my draft but couldn't find it in my library. So I made a new deck and fiddled with the "standard/historic/etc. formats until the search bar found the card. I added it to my deck to make a single card deck to prove I owned it. When I hover over the card it reads: not legal in Historic. Why am I unable to use a product that I paid for? I believe that a number of unknown cards are experiencing the same problem. I will be sharing my findings with r?MTGArena…

    1 vote

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  14. Add "not equal" to subtype filter

    Doing t!=equipment doesn't seem to work with the filter. Being able exclude types from showing with other types would be an amazing addition:
    t=enchantment and t!=aura
    t=artifact and t!=equipment
    t=cleric and t!=human

    1 vote

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  15. Back button

    Hi, I know this is just a small thing - but a back button would be nice - so you don't have to go like: quick draft --> deck --> main menu --> quick draft - but just quick draft --> deck --> back to quick draft. Thanks.

    1 vote

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  16. Limited Time Option

    Hi, I have a hard time controlling my time with magic arena - and I think it would be nice if you could add an option so that you can only play a limited amount of games each day (you'd have to tick this under settings) and then you couldn't change this setting untill for example a certain date. I currently use a software blocker - which entirely blocks my access to the game for a couple of days - but that means I miss out on some daily quests. If I don't have the blocker - I tend to…

    1 vote

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  17. You should be able to undo a Dungeon selection

    I selected the option in Tombs of Annihilation "Oubliette", which I originally misread the "Discard a card and sacrifice a creature, an artifact, AND a land" as "... OR a land", so I wanted to undo the option since I did not have an artifact to sacrifice. This made me sacrifice a creature on the battlefield that I needed to not lose the next turn, which caused me to lose the game. If I could undo the option and select the other option, I would not have lost the game.

    1 vote

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  18. 2 votes

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  19. Mealsrom Muse triggered ability fades after opponent played instant

    -Attack with Maelstrom Muse
    -Received "token" for reduced mana value for next instant/sorcery-
    -Opponent plays "Pop Quiz" during combat phase
    -"Token" fades, next instant/sorcery's cost not reduced as expected

    System: PC

    3 votes

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  20. Main page/ no friend icon or bottom icon

    As in the description, I can’t see any friend icon ( I can’t invite or have a challenge with a friend ) nor there are the prize icons in the bottom of the screen

    2 votes

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