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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3403 results found

  1. Craft owned cards no longer available

    I was gives alternative art Planeswalkers as a reward for partecipating in the Beta for MTGA, all in 1x, but the the time I could not afford to craft additional copies of said card, and after some time they became no longer craftable.
    Now I am in a situation where I play UW Control in Historic with 3 Teferi HOD with an are and 1 with the alternative one...

    Would it be possible to simply allow users to craft additional copies of OWNED cards that they posses in less than 4 copies?

    1 vote

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  2. 1 vote

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  3. Cursor - versus - Glaukoma

    Request for assistance. I've been playing MTG Arena recently. I have the eye disease glaucoma and therefore see very limited. Question: is there a way to enlarge the cursor so that I can find it more easily and quickly? I often get stressed because time is running out and I hinder the game. Please show me the path how I can change the cursor. Thanks for your help.
    Mail to: hdm1956@gmail.com

    1 vote

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  4. Bjorn the Bear

    Disappointed that Bjorn has simple animations after paying 20000 gold for it.
    This is terrible. Had I known, I probably would not have taken it.
    If there's more to Bjorn, I'm sorry for posting this. But so far he only sits when clicked upon.
    The Rock was much better.
    I am glad I avoided paying €100 for both bundles to get Bjorn that way, because I would have been EXTREMELY disappointed at that point. Even revolted actually.

    1 vote

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  5. Code checker in the Store

    Too bad we as customers can't see if codes were redeemed after we used them. I wish there was a code verifying tab telling us if a code was valid or used and how many codes for that item we can use left. Something similar to the Pokemon Trading Card Game Online would be nice like maybe in the store since that's where the codes are put in that game as well.

    2 votes

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  6. 1 vote

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  7. Questing Beast + Embercleave First strike excesive damage

    Questing Beast with Embercleave equipped. 5/5
    I block with 2 creatures 5/5 First and a 3/2 Second.
    First Strike blow killed both and made me 3 damage.
    This is not right. It is a wrong damage computing algorithm giving deathTouch too much power. It should be a firs strike blow of 5 killing first creature an leaving second intact and going into normal damage after.
    By no means First strike blow of 5 can reach me blocking with a total of 7 toughness.

    1 vote

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  8. Can we get a device or app that allows us to upload cards in our physical or paper collection to MTG Arena?

    Can we get a device or app that allows us to upload cards in our physical or paper collection to MTG Arena?

    2 votes

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  9. Remastered Pre-Order and other Bundles

    With the new Kaladesh Remastered prerelease bundle you offered an uncommon land with the bundle. To be frank i have long wanted a more accessible way to acquire any given mana base with new sets. If that pre order bundle contained playsets of the rare dual lands i would of been VERY incentivized to buy it. But i dont think the value is worth me spending my money on. I strongly encourage you to experiment with giving players direct access to highly sought after cards. I would suspect you would see a higher turnover in sales. I can only speak…

    2 votes

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  10. Please add more high stakes challenges for LIMITED/DRAFT

    I loved the Draft Metagame challenge. I think it would be great if there was one of those for each draft format.

    I'm also excited that I qualified for the Mythic Qualifier weekend on Arena, but I do wish that there were LIMITED/DRAFT Qualifier weekends (especially for people who qualified playing limited), rather than standard/historic.

    Lastly, I think pro magic should feature more DRAFT.

    Bottom line: More DRAFT please! I love MTGA. Keep up the good work, and I'm glad the team is consistently making the MTGA experience better and better. It's rare that I'm this hooked to a game…

    1 vote

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  11. Change pet vocal occurrence rate or put them on a separate audio channel so they can be muted

    I really do enjoy having the pets as a thing in area, and I like the fact that they have audio to them.

    But the dog pets are so very annoying in how they make sounds for every, single, action. I attack, they whine. Their owner attacks, they bark. I destroy one of their owners permeants, they whine. I destroy another permeant, another whine.

    Whine, whine, whine, whine!

    I often have to mute my SFX when playing against someone with a dog pet because I can't stand the whining! And playing without SFX is a much less fun experience for…

    1 vote

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  12. Having different cardstyles in the same deck.

    Since more cardstyles are made, many cards have multiple cardstyles available to select. However, one deck can only use one of the cardstyles for all the copies in that deck.

    Suggestion: make it possible that one deck can have different cardstyles of the same cards (when two or more copies are added to the deck). Just like different reprints of the same card are handled.

    1 vote

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  13. Shadow Spear bug

    For some reason shadow spear sometimes amplifies the damage of the trample interaction. This has happened on both questing beast and crystalline giant. Although the damage slightly different it does effect the game. This has happened when I'm blocking with a creature that doesn't have an ability that would effect the blocking interaction.

    1 vote

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  14. YYYY/MM/DD

    YYYY/MM/DD or riot!

    No, but seriously... Please give me the option to choose which date format to use in MTGA.

    Thanks!

    2 votes

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  15. Have import deck function prioritize full sets of a certain card first, not latest version.

    If I press the "import deck to arena" logo button next to decklists on certain sites, including wizards, there is unwanted behavior regarding what copies the game chooses to import. I severely doubt this is intended by the decklist makers and always happens.

    If I for example in my case import a deck that has 4 fabled passage in it,
    it uses 1 M21 one that I have and 3 eldraine ones, creating two lines on the deck list on the right, even if I have 4 ELD fabled passages it should start with.
    Same happens with Llanowar Elves, I…

    1 vote

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  16. Art on War of the Spark sleeves Cut Off

    All art on sleeves in “War of The Spark” have moved up and cut off at the top, such as in the attachments.
    As a player, I feel so bad to watch these pictures be cut a piece.

    1 vote

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  17. Please make selection actions for cards uniform. It is soo frustrating when some cards give you a submit button and others don't

    Make card selection and graveyard interactions uniform. I would recommend giving all selection actions a submit confirmation button.

    1 vote

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  18. Sparky can't respond to new emotes

    1)Start a match with sparky
    2)Select a new emote
    3)No reaction at all

    4)Select a normal emote
    5)Sparky responds

    2 votes

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  19. Match Clock Signal

    Since I recently noticed how easily you can miss your match clock running low in a competitive game, I suggest the following two things.

    There should be a prominent signal when reaching the 10-minute mark.
    Maybe something appearing in the middle of the screen and even a sound.
    In a tense match you need to be aware of your clock and should not miss it.

    Also, visibility of the match clock could be improved.
    Depending on the background, it is hard to read the digits.

    There is nothing more disappointing than losing a game due to time running out. Anything…

    2 votes

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  20. UX

    Clarity of state change and call-to-actions are way too subtle.

    For example, after a ranked match: 1) The click to continue text subtly fades in. The point at which I can click to continue is way too nebulous. Make it a button that pops in, not fades in. 2) The change in my rank is way too subtle. It, too, simply fades in, and you wouldn't notice it unless you were looking for it.

    These minor things issues actually go a long way, especially for new users. Improving your clarity of state changes and call-to-actions will raise your returning user…

    1 vote

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