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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2599 results found

  1. avabruck

    Not sure how Tenacious Pup went from its base power and toughness to a 10/10 on 1 turn. it had 8 +1/+1 counters put on in 1 turn.

    1 vote

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  2. Historic Brawl

    First of all, this system is incredibly user unfriendly. When I go to submit a ticket/bug, it shouldn't run me around to multiple pages, especially especially when the final page doesn't give clear directions.

    My issue occured in historic brawl, where i was playing a Rusko deck. I had plenty of mana (I counted and double counted) to play Karn's Temporal Sundering. There were no effects that prevented me from playing it and I was in my main phase (it's a sorcery.) Despite all this, I was unable to play it. this lead to me effectively passing my turn. I…

    2 votes

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  3. #leavehistoricalone

    i dont care about standard or alchemy - do what you want with this formats. but leave historic alone. dont make it a life format, no rebalancing of cards, do not shove digital only cards down our throat. nobody asked for this. we want quality of life features, we want a better economy and we want pioneer. stop messing around. give us a non rotatind place to play with our cards, and most important STOP IT with this digital only cards nonsense!

    60 votes

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  4. Hullbreaker Horror Should be Banned

    Ok Hullbreaker Horror should be banned because: There are no counter-measures, because there are no cards in the valid sets to solve this issue: 1) I can't search opponent's deck and exile/destroy it. 2) There are no land which can destroy a creature (even there is Hullbreaker can bounce itself) 3) There is no emblem which can protect you from this creature 4) There is no ability counter spell in current valid format. So this card is cheating/bugged/joy killing... I have also this card in my library but I don't like this kind of gameplay. So I think I have…

    35 votes

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  5. Braids not allowing an option and giving me rope

    When playing against Braids, I am not able to do anything in response. It happened each turn and I lost 2 life each time without interaction. There was no specific trigger that I noticed other than just having it on the field.

    6 votes

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  6. Separate Alchemy and Historic brawl.

    Separate Historic Brawl and Alchemy please. Alchemy cards may be fun for some people but the drafting of cards ruins my enjoyment of the game. Please just give us access to historic brawl without alchemy.

    3 votes

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  7. Fix/Update Existing Problems First before Alchemy

    Seriously WOTC? Why on earth would you make a new format when your existing platform needs so much work. If you want to add new features, add the ones your player base has been begging for, not ones the game would be perfectly fine without. All you’re doing is creating more of a mess for yourselves in the long run and slowly but steadily eroding your player base

    53 votes

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  8. Add old border lands to store

    Please add the old border lands to the store. I missed the opportunity to purchase these when they were available before but I would buy gems to get these if they were available in the Arena store. Thank you.

    6 votes

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  9. Imagine a world where I have my packs... NOW!

    Soooo I preordered some Phyrexia all will be one packs and I reeeeeeallly want to open them now and there's nothing that says I can't but I'm still locked from opening them. I just want to bust open some packs on the day it says it's going to be out whether it's midnight or not. PLEEEEAAASE I'm just a little guy and it's my birthday!

    1 vote

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  10. Patriar's Humiliation

    Patriar's Humiliation does not work on Circle of the Moon Druid despite the text turning grey after use.

    10 votes

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  11. Heliod Devotion Miscount

    I had an odd situation where I think devotion was incorrectly counted. It mattered in this match where Heliod animated too early. I think I have 4 devotion here, but I have 5 in the game. I think it was counting my Golden Egg toward my devotion count, because I sacrificed it and turned Heliod "off" later in the match.

    1 vote

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  12. Missing Commons from BRO Pack Openings

    Mass pack openings for new set has left me short somewhere from 60-to-80 Commons. I used the Open 10 nine times to open 90 packs acquired by Pre-purchase and Gold redemption. I have opened a few more regular packs since then (five or six, I think). Even the first 90 should have contained 450 Commons (five per pack). I currently have less than 300 Commons for this set. There IS something wrong with your Open 10 programming. I know that I got about 30 wildcards and maybe vault credit for sixty duplicates. Again, still missing many dozens of Commons.

    2 votes

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  13. The "Leave Match" icon hides data.

    The "Leave Match" icon at the end of a match hides the numbers that show how many cards are in an opponent's library, graveyard, hand, and exile zone. Perhaps lowering the icon about one inch may fix the problem.

    2 votes

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  14. So we're still just not going to do anything about Rusko?

    Hello? Hello?! Rusko still sucks and you're doing nothing about it. Is anyone even paying attention over there?

    2 votes

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  15. 4 votes

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  16. Give us a way to avoid Alchemy in every format.

    Please give us a way to play Historic Brawl without Alchemy cards. I hate Alchemy. Really. I despise it. Many people despise it, and you know it. Please give us ways to avoid that trash in any way possible. Explorer was a nice start, so keep expanding the ways to avoid your past mistakes.

    2 votes

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  17. General QC and and display errors from the past ~72 hours

    General QC should be reviewed.

    (1) one display bug of a card clipping in the client. Either use the app’s boarders to define limits or write code for edge detection. (see misalignment attachment)

    (2) see obstructed attachment: open information is being obstructed. It turns out there are 7 swamps in play when I untapped.

    (3) More of a nonissue about incomplete skins (attachment) but future Alchemy cards were released before the client was updated. Thus you can see the incomplete assets missing.

    Lets not have development debt because that can swamp a company (see twitter having app issues because of…

    1 vote

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  18. Card in hand stuck in stack

    Playing on Android, should have taken screenshot but didn't think about that.

    I ran into a bug where a creature I tried to play got stuck in the stack, and the game continued as if it was in my hand. The card was not playable from the stack.

    I attempted to play a creature, and the game transitioned to my opponent if they wanted to play an instant. There seemed to be a connection issue, and when the game resumed my creature was stuck in the stack area and did not continue to resolve the interaction.

    When other cards were…

    10 votes

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  19. can we not give people ancestral recall in mtga?

    I was in the middle of a great game, evenly matched in skill/deck equal cards in hand both boards fairly developed, opponent plays the power nine bird and gets ancestral recall drawing 3 cards ending the game on the spot. Great idea. Either ban all alchemy cards from Brawl or tweak them so you don't get comically overpowered cards, it was fairly obvious the chance to get time warp on key to the archive was nerfed, there's no reason anyone should be casting ancestral recall in whats supposed to be slower commander format. If i wanted degenerate EDH gameplay i'd…

    2 votes

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  20. Ban Liliana of the Veil and Sheoldred the Apocalypse IMMEDIATELY

    Because of your poor decision to include these cards in Dominaria United, the black based decks have taken over all the formats (Explorer and Standard) making the game uplayable and ruining the play experience.

    Please ban these cards immediately.

    4 votes

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