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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1589 results found

  1. 8000 gems worth of Mastery Pass rewards not received.

    I just purchased a large amount of exp towards completing the Duskmourn Mastery Pass but only received the top bar of rewards. I spent around $50 on the gems to purchase those levels and did not received the rewards, this is a serious issue!

    8 votes

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  2. No XP gain

    No XP gain since the release of the update but weekly wins and daily wins still tick up

    12 votes

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  3. 7 votes

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  4. New Rules i missed?

    Play Banishing Light enter targets a valid target in response of the trigger opponen cast "Tear Asunder" Baninshing is removed and the etb trigger
    Magic Magic disappear

    There are ne rules in mtg(a)?

    2 votes

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  5. Red Aggro Decks

    PLEASE do something against these red aggro decks. It's getting worse and worse. It's really not funny losing every second game in turn two. Theres is absolutely nothing you can do against those decks if you are not the player chosen to take the first turn. Ban those stupid cards from the game. I really start thinking about quitting to play the game.

    7 votes

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  6. Please do more to stop "roping"

    I am constantly facing opponents who "rope" to try to force a concession. Sometimes it happens multiple times a day. I cannot count the number of times it has happened. If a player is losing and they leave the game to try to get me to concede, it is rude, immature and pathetic. The problem is, this behavior is incentivized. If I don't feel like waiting around until they are forced to concede, but rather concede myself, then that player wins that game and potentially gets win rewards. They are, in effect, rewarded for this behavior. Please do more to…

    5 votes

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  7. Insect tokens from reanimated white overload were compleated

    I casted Breach the Multiverse from hand for 0 mana with Omniscience and reanimated Overlord of the Mistmoors from the opponent's graveyard. A pair of Insect token but those tokens became Phyrexian for some reason. When I casted the the Breach again the insect tokens were not Phyrexian. For context, both Overloads were Phyrexians as they should be. I am attaching screenshots of the situation.

    Was using Windows 11 PC.

    1 vote

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  8. game crash non-stop after update

    Game crash non-stop and in its current state is completely unplayable
    After the update on 09/12/2024 of ~9GB the game can't be played at all
    After entering a game within less than a minute, it crash and completely stuck and i lose every game due to timeouts

    I have been playing this game for 5 years. I must say.. you have outdone yourself this time by releasing such a ****** version.. never have i ever seen such a complete disaster
    How can you release an update with such a low quality

    You always have issues after major updates. but this…

    9 votes

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  9. sealed ladder

    Hi,

    Can you please make a best of 3 format that gives ladder rank for limited?
    Sealed deck or Best of 3 draft.

    I dont understand why Constructed has so many different ways to gain rank but limited only has very few.

    5 votes

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  10. Pathetic rigged nonsense version of magic the gathering

    Game feels even more rigged after the new set was released, each game is massively one sided. There is no back and forth anymore, its just one player sweeping and every game in standard takes less than 3 minutes and it is completely pathetic. Truly no reason the format should be this fast, this needs to be adjusted massively to allow people to actually play the game.

    4 votes

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  11. New set released, none of the old problems addressed, more failures for wizards

    If you are going to release a new set for the game the least you can do is fix matchmaking to stop putting jank decks against regular decks. 60 card decks should have the option to not play against 250 card decks, especially in a game that has an algorithm that gives the larger deck a higher advantage that defeats the argument that everyone has against those decks. game has been garbage for so long at this point its not even worth playing, absolute trash from a money hungry company. The greed of hasbro and wizards has ruined this game…

    4 votes

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  12. Allow spending orbs on cards instead of just cosmetics - like the Sorin Markov was in Bloomburrow Mastery

    In the Bloomburrow Mastery there was an option to spend orbs to get a play set of the Sorin Markov planeswalker card. This was great! As someone who doesn’t care about cosmetics at all it was nice to have something else to spend my orbs on. At least that helped fill out my collection a bit. Would be nice to have more of this option every set. Maybe more people would get the Maatery Pass…

    7 votes

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  13. Venerated Rotpriest needs to be banned from standard and alchemy

    A one mana cost creature should not have an ability that gives the other player a poison counter if it is targeted.

    7 votes

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  14. Ban starscape cleric, Bloodthirsty conqueror, Bloodletter of Aclazotz, and Enduring Tenacity

    These cards enable instant win combos. Instant win combos are just bad game design.

    3 votes

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  15. Game Freezing

    Since update, Game always freezes whenever I try to open the shop, making me unable to buy gems/packs.
    The shop takes a while to charge, opens and then freezes. Same thing is happening durin MWM events.

    Game also freezes randomly during matches, often during a card animation.

    8 votes

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  16. Metacritic is right this game is absolute trash.

    If you haven't gone and looked at any real reviews for this game, not paid reviews, but actual player reviews, go check out metecritic.com, it shows how garbage this game actually is and how players actually feel. Hasbro has destroyed MTG with this game and has taken so many lifelong players away from it out of greed and should be shut down for their blatant scamming.

    6 votes

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  17. Product suggestion

    Mirror match, draw 4 lands in a row in an 18 land deck, mirror match, can't find lands in a 24 land deck, mirror match, die to mono red on turn 2... what happened to this game.. Product suggestion, just start printing yugioh cards while you're at it.

    6 votes

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  18. ipad overheat

    Since the release of BRO, my ipad air 5 (bought in september 2022) is overheating and having the battery drain very quickly. I think there may be a processing problem with the client

    503 votes

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  19. Bug on iOS mobile

    About halfway through every game I’ve played since the newest update (2025.44.50) the cards are blocking the entire game which makes selection difficult. I can’t choose the cards I want to attack or block with, I can’t activate mana abilities, and I can’t see all the cards I have on the table.

    3 votes

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  20. Please introduce 1 free mulligan into non-ranked games

    Hello! I was hoping you would consider introducing 1 free mulligan into non-ranked games on Arena. The number of games I've experienced where either I or my opponent immediately quit because of a bad opening hand is astronomical. I am willing to take one mulligan on the draw, but if I have to take a mulligan on the play I will just quit and find a new opponent. It's better to spend 30 seconds finding a new opponent than enduring miserable gameplay because of a bad hand or a hand with too few cards.
    Thanks for your time.

    5 votes

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