MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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890 results found
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Authentication Failed for "User name" bug
When trying to open the game in my PC, I keep getting an error message saying that "Authentication failed for 'username'" instead of logging in to the game.
Regardeless of what I've tried (reinstalling, updating, updating through Epic Games), I can't solve this issue.
I've seen A LOT OF USERS have been affected by this issue, but still there is no answer or workaround.7 votes -
Allow Sparky to use already built deck that we own
Would be nice to make Sparky use the decks we built to test a deck againt another or having it use a random deck from ours.
12 votes -
Timer
Timer for all games.
The college event doesn't seem to have a turn timer. My opponent has been sitting there for over 10 minutes without making a move. If there is a timer, it is clearly not functioning lol.
14 votes -
Match REPLAY Option - please add this to the MTGA Client!
An option to Replay a recent match, to go around and brag about a mythic win over your opponent should be available in the game!
I just had this experience, that I wanted to share... and.... blah - not possible!
16 votes -
Tibalts Trickery Ban
I'm tired of having turn two mountains dropped on my head. The latest was during a historic game where somehow, the opponent mulled down to 3 cards, and played a land first. I used my first turn to thought seize a Trickery from their hand. Next turn they draw Trickery and counter a spell, then somehow land an Ugin and Ulamog on the field at the same time. Totally fair with how little effort and engenuity is needed for this to work. Reminds me of the old days when people tricked out Emrakul turn two in modern with various cards.…
22 votes -
Saga glitch
Enchantment Sagas keep glitching on me. There has been a lot of games where sagas either work on step one then not on the rest, the first 2 steps happen simultaneously, or none of the steps work at all and the saga card just enters the battlefield. It can happen when playing the saga from hand or replaying from a Yorion. This happens on both Mac and PC. It has unfairly won me some games but, for the most part, has lost me more than i've won.
12 votes -
Black screen waiting to connect to server
After logging in screen is waiting to connect to server. Never happens. Uninstalled, restart iPhone with up to date iOS and magic arena update. Was like this from day 2 of iOS until a week in, had two days where I could play and back to black screen
15 votes -
More Friendly AND Competitive Game Modes
1) Two-Headed Giant
2) FNM/Event style modes, available for friendly battles
3) Historic Brawl
4) Ranked Brawl
5) In Friendly Brawl matches, and all game types, allow for best of 3.
22 votes -
MTG Arena with lobby with custom match room and match history
When will MTG Arena bring match history, lobby and custom game room creation?
7 votes -
Kill the Mill
I find mill decks to be an abomination of the game. The entire strategy around them is based on avoiding to actually battle other players and instead force their game to end because they run out of cards. It's a very anti-magic style of play which I want nothing to do with. As a result, the massive resurgence of this format has made the game unbearable for me to play. For over 20 years I've always appreciated the strategy component of magic that allowed me to go head to head against other players in a chess match like a battle…
41 votes -
Ugin is an un-fun design cannibal
Ugin, the Spirit Dragon is a design cannibal. Arena would be a more diverse and enjoyable game without him.
Playing with him:
Ugin undermines the design choices of the decks that use him. There are lots of very interesting top-of-curve spells that could be used in long-game decks. When Ugin was reprinted, the hard work and creativity that went into designing those cards was stamped out by one obvious 'best' solution. Ugin (and to a less offensive extent, Ulamog) are the best top end for virtually any long-game deck. None of these decks need Ugin, but all of them are…10 votes -
Auto-tapper sucks
I really wish we could turn off the auto-tapper on Android. Or turn on the confirmation of auto-tap. I've lost way too many games to the game tapping in ways that make no sense based on what I have on the battlefield or in hand.
7 votes -
Modern
Please add formats like Modern and Legacy into Arena eventually. There are large amounts of people like me who would very much like to play them and put money into the game in order to play them, yet refuse to play MTGO (because of its horrible UI) or paper (I prefer playing lots of matches daily, and in a videogame rather than a physical card game with social interaction).
I am sure that you would make great amounts more profit if you added such older formats to Arena. There must be very large amounts of people like me who are…
8 votes -
"Waiting for server" forever
PC, freshly downloaded, opened my old account, then started to complete the "Color challenge" in order to be allowed to play normally, at the very last challenge (where you play with the White deck against the real person), it suddenly says "Waiting for server" and it keeps showing it forever.
10 votes -
Lost Connection symbol
When the game crashes or the client has temporarily lost connection. Can you show a broken connection symbol so the other player knows you are not roping them on purpose.
Thanks.
9 votes -
Two-headed Giant mode
friends!
Let me just start by saying, I’m not sure if this is the right method of contact for my inquiry but after hunting for a contact method for a long time, this is what I stumbled upon. I wanna say thank you for all the hard work you folks do and the amazing products you create. I love magic with all my heart and I’ve made so many friends because of it. That’s actually what my inquiry is about.
Mtg duels. The old client of MTGA, had a 2HG mode and it was amazingggg!! I loved it. Me and…
34 votes -
Friend Request
Would be great if we could send a friend request to an opponent, or during the match or before if we had a history of the matches played.
10 votes -
Nyx lands
I would love to purchase the nyx lands but I missed the release window. Can they make a re-appearance in the store?
10 votes -
Draft with Friends
Please making drafts with friends (e.g. I have 6-8 friends. I want to draft with them).
23 votes -
Suggestion: Introduce a max deck size of around 100-150 to reflect IRL rules
In reality, the rule exists "There's no maximum deck size, as long as you can shuffle your deck in your hands unassisted". I see players playing 200+ cards in a deck in Arena. A deck limit of 100-150 would be reasonable given almost no players could physically shuffle more than this. This prevents situations in Arena where people play 300 card 'do nothing' decks that aim to mill the opponent over the course of over 50 draw steps and drag games on for over 30 minutes.
15 votes
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