MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1288 results found
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Adding an event for Timeless/Timeless Classic event
Can we get a timeless or timeless classic event?
We'd like to earn packs and gems like we do Standard Event or Historic event.
11 votes -
bug/product suggestion
Bug: Ashya, soul of the wild. has a ***** counter on it, and the sludge monster is in play. yet every non-token creature still triggers landfall.
3 votes -
Surveil bug while casting K'rrik.
Surveil bug while casting K'rrik. After casting, stuck between choosing how to case K'rrik and asked to Surveil. Could not make any chose. Buttons would not do anything. Lost game because of timeout.
8 votes -
Connection problems
Once again, today there was a problem connecting with Arena from iPhone. Once again for no reason and without warning the client loses connection during a game. Once again the problem is not with the device, which is the latest iPhone model available and does not present these connection problems when using other applications. Please try to solve this serious problem, because it makes it very difficult and problematic to continue playing Arena and massively ruins the gaming experience.
5 votes -
Fix your algorithms.
Please update your algorithms. It’s obvious that you are matched up against certain deck types based on the deck you are playing. I pick mono red and I consistently get matched against mono red decks. I pick green/white enchantment, I consistently get matched against black control or blue/white control. If it doesn’t improve soon I probably won’t want to play constructed anymore.
3 votes -
“Connection lost” loop
Status says “all systems operational” but I’ve been in a “connection lost: you have lost connection to the server” loop for over an hour. Logged out, restarted iPad, closed application multiple times, attempted reconnect multiple times - still in loop. Only other screens I have seen have been install/update (once) and log-in. Mainly black screen until error pops up. iOS.
4 votes -
1 card wins
The fact that you guys even create cards like this is absolutely disheartening. Tell me why I should spend another dime on this game whey you allow a single card to usurp so the rules of the game.
1 card wins RUIN the game. It's like someone who castles in chess and claims to win. And get rid of mills as well. That's like playing chess with someone who just randomly removes pieces off the board because they feel like it. Neither of these aspects augment the game in any way.
I don't pay money to watch someone just throw…
4 votes -
Increase Your Timer for Each Card/Trigger Controlled by Your Opponent
My opponent was playing a 200 card deck with a troll Case of the Locked Hothouse deck and I lost in game 3 from a time-out from running out of time in Game 1, after beating him in Game 2 from my sideboard, and probably would have won Game 3, but this sociopath's card wasted all my turn timers reading the cards or trying to figure out what to do when he had like 30 permanents in play. I shouldn't be punished when my opponent is a sociopath troll who wants to play 5 hour long matches. If your deck…
4 votes -
Quality of Life Network status
It is extremely frustrating to be playing this game and experiencing random disconnects and need to wait until you see that nothing answers, we need a INTERFACE that shows network connection, i have no idea if its a problem on the server or in my end, i don't have this randoms dcs in other games.
4 votes -
bo1 loss given with a win
i was doing a bo1 for standard and i just beat a gruul aggro deck only to be rewarded with a loss and win which caused my event to end before i reached 3 real losses
4 votes -
Bad game mechanics
Get rid of bad mechanics that kill the game. I suggest the following:
Heist. I want to play my deck vs an opponent's deck, not part of my deck vs the other part of my deck.
Companion. How is it fair for an opponent to have an untargetable extra card in hand.
Get card from outside the game. Now this is just stupid. How is it legal to grab a card from basically nowhere to put in your hand. why not play a land deck with all your staple cards "outside the game" and untagetable.
Leylines. Strong abilities played for…
4 votes -
game is garbage
fire everyone and shut down this rigged game
4 votes -
Fountain Port and Mirrex still need to be banned from all formats
Being able to win the game just because you can keep putting creature tokens on the field and the opponent has to top-deck perfectly just to deal with it is gamebreaking.
2 votes -
Experience isn't earned properly for Mastery since yesterday.
No Mastery xp from wins or daily quests has been added to Mastery since the update. It does the animation showing XP gain but the number for Mastery remains stuck at 50/1000.
6 votes -
Does anyone from hasbro/wizards actually read the feedback?
Is the feedback left here actually read by anyone? or is this just the new place to complain ever since the cowards at hasbro had the forums deleted because they couldn't stand the hate that they created for this rigged garbage game?
4 votes -
Tibalt's Trickery does not counter spell
Casting Tibalt's Trickery in Brawl does not counter the spell. It still resolves.
2 votes -
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｜ ｜3 votes -
Donato Giancola isn't wrong. Maybe its WotC
If WotC would like to take a breath and put more managers in touch with artists. The goal here is to find a happy middle ground than ******* off one of your most important bridges.
Lets be clear how much you have ****** off users and customers with Magic30. I'm shopping elsewhere but happy to move forward with a proxy only model.
Donato Giancola has made some clear points.
https://draftsim.com/mtg-artist-policy-donato-giancola/You clearly have burned too many bridges with Giancola. By extension, I doubt I could talk to anyone about playing Magic from this. A flat rate of 1kusd in the…
3 votes -
in-game match log
I really don't like using product suggestion for this, but whatever...
We need an in-game match log that we can access during the match. It is not always obvious what has done what and being able to see the log without a 3rd party tool would be much appreciated.
3 votes -
Parallax Tokens in Duskmourn
In Duskmourn, it seems that all tokens lack parallax visuals - even when the card they're associated with has a parallax version. An example would be Overlord of the Mistmoors, who produces non-parallax tokens while using a parallax card style. The token styles are part of what is paid for and expected with this style. It does not look appealing, especially when you've invested in an entire deck of parallax styles.
3 votes
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