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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1711 results found

  1. WHY do you CHEAT your PLAYERS

    It’s been officially addressed that opening hands are manipulated.

    This is cheating by any standard.

    It’s been officially addressed that matchmaking is manipulated by deck content.

    This is cheating by any standard.

    WHY do you CHEAT your PLAYERS?

    The wonderful game of Magic: The Gathering has been turned into this obnoxious exercise in manipulated, cheating corporate greed called Magic: The Gathering Arena.

    It is not Magic: The Gathering.

    I am done with it.

    18 votes

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  2. brawl ranked

    Can we add a ranked version for brawl and historic brawl? I prefer this game mode and it makes me sad to see it's the only official mode that does not get a ranked version.

    66 votes

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  3. Sparky needs upgrade, difficulty levels, and more

    I play Sparky to get a feel for my decks, but the vs-AI mode could be a fun, more challenging aspect to Arena. There is really a lot of untapped potential here. Here are some thoughts.

    1. Give Sparky more recent cards. Maybe from the recent beginner decks. The cards feel underpowered and dated. It just isn’t challenging playing with the most recent cards against Sparky’s older sets. I have noticed that the programming only allows it to play cards that have direct interactions (for example, Pacifism on one of my creatures). It is not programmed to play cards with activated…
    8 votes

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  4. Product Suggestion

    Please please please STOP with the pairing algorhythms and the obvious cheating that Arena does. Just give us random pairings by rank - thats it - no further manipulations. Let us draw cards randomly as you can with a computer and let actual skill determine who wins and not your obvious manipulations. What you are doing is reprehensible to a competitive player. The game is good if you would just stop the behind the scenes manipulation of what is happening.

    8 votes

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  5. Bugs get buried under general player gripes due to bugs & feedback being handled as a popularity contest

    Gameplay bugs/issues need to be recorded independently from general feedback for application improvement. In the first place, voting for what to work on is ridiculous - you're not children; manage your own workflows and don't just outsource it to your player base.

    Secondly, by storing these together gameplay bugs are forced to compete against UI improvements, which is nonsense. You're a mature, out-of-beta application. Fix your bugs! "I was issued a game loss due to a bug" shouldn't be competing (and losing by thousands of votes) against "something something shuffler algorithm." These are two totally separate concerns and the former…

    10 votes

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  6. Mill is NO FUN

    MILL IS NO FUN.

    I made a thread on the forums.
    https://forums.mtgarena.com/forums/threads/69831?page=1

    I will not buy any cards if they are just going to be milled into the graveyard.

    39 votes

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  7. Receiving cards after already having 4 collected and in inventory.

    When you open packs, the cards given to the player are presumed to be random from the set they come from. I just received a card "Cleric Class" from the new expansion Adventures in the Forgotten Realms, after having already collected 4 of them, and the card is now nowhere to be found. I have not received gems, nor gold, nor a wildcard for this card. If the player is receiving cards that have already been collected to the maximum amount, why is the player not receiving a wildcard or gems or gold for the card that is received? There…

    9 votes

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  8. Only mulligan

    I can no longer play the game, my only option each time I play at the beginning of each match is mulligan, the keep button no longer exist, I can mulligan and that’s it

    13 votes

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  9. Sportsmanship and leaving a losing game by timing out

    Once it is apparent that a game is hopeless for one player, most players are civil and either concede, or quickly play through their turns to bring the game to an end.

    But, I've experienced enough players that just walk away from their computer and let the game finish by timing out, that I've taken the time to write this note.

    It is an awful game play experience watching the opponent's timer count down for 3+ minutes. Particularly when it is obvious they are not looking at how they could win (checking card text, looking the graveyards, etc.) and are…

    26 votes

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  10. Enable Timer for Loops

    I just played a game (attached log) where my opponent created a loop with scurry oak + prosperous innkeeper + Heliod, sun-crowned. He proceeded to click through the cycle many times, well beyond when normally a delay timer would kick in. This gained him any desired amount of health, squirrel tokens, and +1/+1 counters on one creature. However, this did not win them the game outright. As he did not get a timer, and continued to demonstrate the loop for some time, I just conceded so I could leave and play more games, even though technically I should have gotten…

    6 votes

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  11. historic brawl

    add a permanent historic brawl queue.
    there is no reason to block us form playing this other than bullsht moneygrab move
    i did not grind and buy all those cards to never use them again. this is bullsh
    t.
    i wont drop a single penny on this game as long as you dont fully support historic cards

    27 votes

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  12. Fallo en Recompensa de Maestría

    Buenas , estoy en el nivel 90 de maestría y me he dado cuenta de que no recibo recompensas de " Carta poco común " al subir nivel. No se desde cuando pasa pero me he percatado recientemente.
    Gracias y un saludo

    7 votes

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  13. alternative payment system

    Xsolla payment system for PC is absurd. It works irregularly, often for no reason hanging. They have appalling customer service. I inadvertently typed wrong credit card number and they have banned me from purchasing anything else.

    There must be an alternative to Xsolla or I cannot buy anything from your company.

    8 votes

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  14. Card Style Preferences

    Sometimes I like parallax styles, sometimes I like the Ikoria comic book styles, sometimes I like stained glass styles, sometimes I like regular styles. I always always hate Godzilla styles.

    Every time I craft or import a deck, I have to spend time on setting card styles for every single card. For instance, Pollywog Symbiote. I only have the baby godzilla style or the regular style. I don't have the parallax style.
    Every time I play with this card I want the regular style to show up, because I hate the **** baby godzilla style. I don't ever ever ever…

    15 votes

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  15. Why server status (on page statuspage) is ok, when they don't work?

    Why do you need a server status page if it doesn't reflect the real state?

    7 votes

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  16. 2v2

    Hi!

    I would really love to get more of my friends playing with me online. I am sure that adding a 2v2 mode would be a lot of fun and a good way to get my friends playing. Right now if you wanna play with friends you play a couple of games and then you get bored. But playing with each other would be a lot more fun and I'm sure would make me pull some all-nighters :D.

    Hoping I can get some balls rolling this way :)

    Cheers!

    Edwin

    50 votes

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  17. Allow Direct Challenge URLs

    Arena should allow URLs to open the client and prefill a Direct Challenge with format options, so that players can just pick their deck and go. This would allow Discord bots and tournament organizers to provide one-click match start solutions. The URL can be a HTTP URL that goes to a page that has an Open Arena button or auto-opens Arena; some OSes, like iOS, macOS and Android, can also intercept the URL and open Arena directly

    For example, a URL could be something like this:

    http://arena.wizards.com/challenge?player1=millenomi%2395099&player2=example%2301234&format=historic&tournament=true

    Starts a Direct Challenge between millenomi#90599 and example#01234 with Historic decks and Tournament…

    6 votes

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  18. Copying Electrolyze

    PC version
    Strixhaven Premiere Draft.
    I cast Lead by Example
    I cast Electrolyze
    there is a 2/3, 2/1 and a 2/2 on the board. I split the first copy 1 and 1 on the 2/3 and 2/1. My plan was to deal 2 more to the 2/3 with the second electrolyze, but it would not allow me to only submit one target. Instead, I had to select two and split 1 and 1 again. This made it so only one creature died and I lost the game.

    18 votes

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  19. too many players timing out of games

    Too many players are abandoning games by annoyingly letting the timer run all the way down. I firmly suggest a system whereby a player gets three strikes: one strike per game abandonment by timeout. At three strikes, the player is suspended for 2 days, etc. At three suspensions, the player is suspended for a week. Something like that. There needs to be consequences for this, especially because some of it is malicious, but really all of it is a massive waste of time and it will cause player turnover (aka, fewer players around to participate, access products in the store,…

    13 votes

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  20. Angel of Destiny

    Angel of Destiny Broken at High life levels. I had a game I had to concede with a 200/204 Angel of Destiny where our life totals were over 1000 because this card is broken. Not sure what triggers it is failing, but a high life totals or if too many triggers go off this trigger does not fire. Gave my log if it helps, but from what I've seen many people have complained about Angel of Destiny and either it cannot be fixed or they don't care

    6 votes

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