Skip to content

Magic Spellslingers

This page is just for reporting bugs. If you are experiencing issues with your account, with a purchase, or otherwise need customer support, please click here. 

How to report a bug

  1. Give us the steps to reproduce the bug
  2. The actual results you’re experiencing
  3. The expected results of the feature
  4. Add any relevant screenshots/videos
  5. If you found a workaround, please add workaround steps.

If you would like to post an attachment to an existing thread, please start a new thread with your comment and leave a message for the moderators to merge your thread with the existing one.

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.

104 results found

  1. Challenges

    Just finished challenges for a green epic. Got a green rare instead (the 3/3 with heal 3 finale). Pretty sure this is easy to fix. Thanks.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Crafting venom archer

    Tried crafting a venom archer, hit the craft button and got "unknown error" then game froze.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Loads of playing for nothing

    So frustrating! Way too often I spend material on a new card and the game crashes. I spend the cost, but I don't receive the card. Also, it happened more than once that I complete all missions to receive a rare card and the game crashes and I don't receive it. Extremely frustrating. In addition, way too often the game crashes during a match. I can reopen the app and try to rejoin the game, but often this causes me to miss turns and loose the match. It seems like a lot of work for nothing. It's a pity, because…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Didn't get my mythic black!

    I completed 39 challenges to get a mythic black, it was a 4 4 creature that changed into a random legendary card in my hand. Where is it? It's not available to put into my decks.
    Also, the chests completed only give me pretty weak cards I already have... I'm at diamond level now, should there quality not improve?
    Thanks. Great game btw

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Card effects are not appearing for obtained cards

    When viewing a card such as 'negate' via the '+' button (which presumably means unobtained?) The card has an animation to it. When viewing this card via the '✓' button (obtained..?) the effect is not visible on Pixel 4 / Android 10. This appears to occur for all cards.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Freezes when crafting silent strike

    I have tried many times to craft the card silent strike and the game always freezes and the moxes were used even though the card itself wasn't crafted

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Recycling Error

    Recycling has removed 2nd Zndrsplt card twice, as well as Panharmonicon mythic. Does not recycle duplicate Frost Giant mythic.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Missing cards

    J'ai acheté un paquet à 13$ et j'ai reçu ÉNORMÉMENT de fois les mêmes cartes, mais le vrai bug est que certains de mes doubles ont disparus. Aussi, quel est le but de recycler des cartes? J'ai l'impression de juste les perdre, je ne peux pas en créer et je n'obtiens rien... Donc j'ai perdu pleins de cartes recyclé...

    Sinon, le jeu arrête souvent. Et la carte "intrigue" donne des manas, mais ne me fait pas piger de carte. Et "l'éventreur vampire" ne vole pas la force, il reste à force 0.

    Cependant, j'aime bien votre interface. Je suis un…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Challenge Reward - Legendary 2nd copy received

    After compete 39 challenges, the game not just rewarded me with a duplicated black legendary card (see attached image) but also did not have me is craft materials when I requested clicking on the recycle button. This is extremely frustrating.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Can't access card. Game crashes when tapping card.

    I cannot open, tap, view any card. Either deck screen, collection or elsewhere. It just shows unknown error. I have tried reinstalling and the only thing I did different was to log out last night and let my gf make an account with her email. I logged back in and now it's doing this.

    I'm in Aus, playing on a Galaxy S8 and Telstra is carrier. If you need that info.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. The Craft button appears on cards you don't have enough materials to craft.

    Steps to reproduce:
    1. Navigate to your collection.
    2. Tap on a card that can be crafted but for which you don't have sufficient crafting materials..
    3. Tap Crafting Recipe.
    4. Tap Craft.

    Actual Results: The Craft button is active even though you don't have sufficient crafting materials.
    Expected Results: The Craft button is disabled when you don't have sufficient crafting materials.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Market place

    In the market place I purchased a mythic called "master of possibilities" for 25,000 coins and it's not in the game yet because I cannot find it anywhere.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Attack special ability

    Cards with abilities based on attack, like knight marshal, only trigger the first time you use them to attack

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Packs not redeeming items

    1) clicked pack in store
    2) the screen background goes dark and shows the pack(s) I am about to open.
    3) i wait / nothing happens.
    4) I tap once on bottom right of screen or center of screen.
    5) screen flashes a different image (to fast to see)
    6) returns to store screen
    7)observse dexk and cannot see any obvious card additions.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Viewing library

    When viewing card library, it shows 2 copies. Making the list awful to look at and just a mess. The send copy is an uncraftable card. Please remove. The library is already not user friendly to look at as it is.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Magic Spellslingers

Categories

Feedback and Knowledge Base