Skip to content

Magic Spellslingers

This page is just for reporting bugs. If you are experiencing issues with your account, with a purchase, or otherwise need customer support, please click here. 

How to report a bug

  1. Give us the steps to reproduce the bug
  2. The actual results you’re experiencing
  3. The expected results of the feature
  4. Add any relevant screenshots/videos
  5. If you found a workaround, please add workaround steps.

If you would like to post an attachment to an existing thread, please start a new thread with your comment and leave a message for the moderators to merge your thread with the existing one.

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.

104 results found

  1. Duplicate protection not working

    I had a challenge which would give me a Mythic red.
    I already have maximum copies of Mythic red cards.
    I don't have any of the ones with moving images (foil cards?).
    I also don't have many multi colour cards where red is one of the colours.
    Once I completed the challenge I got a 3rd card of Spawning Hellidon.
    I would expect to get a card that I don't already have,such as a foil card or a multi colour card where red is one of the colours.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Influence meter adjustments

    Please can you adjust the card influence you receive from packets in line with crafting the same cards. Dosent seem balanced to give + 50 infuence points when you say get a mythic in your pack. But get + 200 point for crafting that same card. I unerstand this is designed to get people to buy packs, however just seems wrong / unfair.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Disenchant foil cards for crafting materials

    Will the ability to disenchant foil cards for crafting materials be made available in next update / when the game goes live?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Lost epic green reward

    Rewarded a duplicate of a card already in my dexk after 39 challenges. The card is not in my library and I can't add it to a deck.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. New card from Booster pack is not in my list of cards

    Used 200 gems to purchase a booster pack. Opened the booster pack and got 6 cards, one of which was an Epic, Virtus the Veiled. I know I have one of these. Go to my list of cards. Click on icon to exchange duplicate cards for crafting gems. Vaguely noticed a lot of Mox Jet but didn't pay too much attention to it. No "New" cards listed (all duplicates). Only 1 Virtus the Veiled. I think the system cashed in my 2nd Virtus for crafting gems (but can't be sure).
    I was expecting a 2nd Virtus the Veiled.
    It would…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Crafting problems

    I crafter Regna, Redeemer and Blood Queen Drana but when I crafted them I only got a foil not a second card. I crafted them specifically to have 2 of them in a beck but it only allows me to include 1 of each. I was hoping to beable to add them bothe to my collection as I have not found a work around...

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Crafting venom archer

    Tried crafting a venom archer, hit the craft button and got "unknown error" then game froze.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Loads of playing for nothing

    So frustrating! Way too often I spend material on a new card and the game crashes. I spend the cost, but I don't receive the card. Also, it happened more than once that I complete all missions to receive a rare card and the game crashes and I don't receive it. Extremely frustrating. In addition, way too often the game crashes during a match. I can reopen the app and try to rejoin the game, but often this causes me to miss turns and loose the match. It seems like a lot of work for nothing. It's a pity, because…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Freezes when crafting silent strike

    I have tried many times to craft the card silent strike and the game always freezes and the moxes were used even though the card itself wasn't crafted

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. 25 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Challenge Reward - Legendary 2nd copy received

    After compete 39 challenges, the game not just rewarded me with a duplicated black legendary card (see attached image) but also did not have me is craft materials when I requested clicking on the recycle button. This is extremely frustrating.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Can't access card. Game crashes when tapping card.

    I cannot open, tap, view any card. Either deck screen, collection or elsewhere. It just shows unknown error. I have tried reinstalling and the only thing I did different was to log out last night and let my gf make an account with her email. I logged back in and now it's doing this.

    I'm in Aus, playing on a Galaxy S8 and Telstra is carrier. If you need that info.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Bundle 6.95$

    Cards missing after open packs. I SUPPOSED to have 3 Pyr the dreamer. Card disappear like Magic. Lol

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. FRENCH VERSION misleading text

    In the french version of the game, the card "unsummon" has misleading text: "renvoyez n'importe quelle créature dans VOTRE main" witch means: "return any creature in YOUR hand" witch i thought was really good and put it in my ashiok deck, naturally ot did not do as expected (or else i wouldn't be writing you) its not a big issue, but i just thoigjt it would be coolif you fix it.
    Furthermore, i think it would be a great idea if we could change the language of the game in the settings because right now the game language is the…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Unuseable card

    I worked through challenges to obtain a Mythic Black card. Once I obtained it, it doesnt list in my Black cards and I cannot add it to a Liliana deck. The card does appear in my complete collection. Card is Sisters of Stone Death.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Magic Spellslingers

Categories

Feedback and Knowledge Base