Skip to content

Magic Spellslingers

This page is just for reporting bugs. If you are experiencing issues with your account, with a purchase, or otherwise need customer support, please click here. 

How to report a bug

  1. Give us the steps to reproduce the bug
  2. The actual results you’re experiencing
  3. The expected results of the feature
  4. Add any relevant screenshots/videos
  5. If you found a workaround, please add workaround steps.

If you would like to post an attachment to an existing thread, please start a new thread with your comment and leave a message for the moderators to merge your thread with the existing one.

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.

737 results found

  1. Whispers of the grave - problem

    I was playing Angrath VS Serra. (I was Angrath)
    I had whispers of the grave active.
    I attacked Serra with 2 emberlings (Serra was at 6 life). this bought her down to 2 life.
    when I ended my turn Serra healed for 1. After that Whispers of the grave drained the 2 life for my emberlings.

    Serra should have died at the end of my turn before she healed at the start of her turn.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Snapshell turtle bug???

    Snapshell turtle when acquired from the enemy deck, the +1 after casting spell does not work. Had this happen two games.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Can no longer see 'Blue Takes a Vacation' event

    I was able to participate in the 'Blue Takes a Vacation' event this morning, but now I longer see the event and cannot participate.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Game ends with me defeated with most my hp left

    Game says I'm defeated when I still have hp and this happens alot especially in the last event I was at like 28hp my enemy was at 8hp and I was about to win and all of sudden it says I was defeated this happens alot and I honestly have stopped playing this game as much cuz of it I've sent something about this before and nothing was said back this game doesn't fix things and and doesn't respond back to ur ticket it's super frustrating I play both magic apps and people deserve some to see results and maybe…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Umable to Act on Own Turn

    Opponent (Chandra) would end their turn, the turn would switch to me (Domri), I would draw a card, but then it would show as "Their Turn" and I was unable to perform any actions. I could not play any cards (despite having the mana) and could only emote. The timer would tick down and change the "Their Turn" to red and then switch back to the Chandra's turn without letting me do anything. This happened twice in one match, with me just conceding the second time it occurred.

    40 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Garruk bug happened as i leveled

    The garruk game winning bug happened to get me right as I got the xp to level up and I never received the rewards.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Ability not working against certain card

    When i play Treetop Lookout card and the opponent has the trap Break a leg armed it is not disarming it an i lose 2 power an 2 health on treetop lookout.

    It clearly says Debut: Disarm all traps in your opponent's hand. Haven't had trouble with any other trap but this one. Please fix when able thanks

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Waiting for oppt/unknownerror/id 0s

    In training yard, went to use kiora for daily challenges. Started match and got "unknown error" followed by being stuck on "looking for opponent screen". "Concede" only brings the error up and the game id number is a continuous "0"s

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. error

    I get ann error message after selecting Battle and the match begins. Both side are unpopulated by any characters and it also says “waiting on opponent”. When I select concede to try to get back to the main menu it does not do anything but stay in an empty battle arena

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Corpse conveyor

    It should cost at least 5 mana. It's too powerful as it is.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Unknown Error on Match Start

    Every time I join a match the game says "Error. Unknown error occurred." This has happened in every match (3) I've tried this morning. I've attached 4 images; 1 is the first error when I get into the game, 1 is the what the game actually looks like, 1 is from the options menu, and the last is what happens when I click concede. I closed the game entirely every time and relaunched into the same problem. I also lost points toward mlthe next bracket every time.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Game crash waiting for opponent

    When I start the match the screen says waiting for opponent bit nothing happens. This happening in standard league but also in the event. I lost money on the event. In standard I sometimes got a win and sometimes lost. The game ID is only zeros. I tried a few different plabeswalkers and the game crached every single time

    31 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Suicide Krav

    When I knew I had lost the match, I decided to end it on my own terms by using "Krav, Unredeemed" to take 6 health away from myself. I expected the defeated animation to play and to exit the match automatically. Instead, idropped to -4 HP, I was unable to interact with most of the UI including the settings menu. I was able to open up the recent plays "scroll", in case it's more complicated than I originally thought.

    The idle card animations and character portraits continued as normal, and I could tap on those, but no voicelines worked. I…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Sanguine Bond is bugged

    Sanguine Bond doesn't deal all the damage that it should.
    For example if I attack with various draining cards, that would usually heal me 4 hps, the opponent isn't getting those 4 points as damage, only 2.
    I've noticed it when the healing from multiple sources happens too fast.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Automatic Losses

    Games keeping ending in automatic losses when it is blatantly obvious that the bot you're passing off as a player has no way to win. In the pic provided I ended up losing because the game only allowed 1 of my 6 available creatures to attack for game by lagging me out right at the attack selection step. I lost the next turn, this usually happens when I've had a successful Windstream of 4-6 games

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. ゲーム開始画面でロード中から先に進まない

    パックを開封した際に、未知のエラーが発生して、その後パックから5枚のカードが表示されました。その状況でアプリを再起動したら、ゲームが始められなくなりました。アプリを再インストールしても、iPhoneを再起動しても改善しません。助けて下さい。
    アカウントはozzet#49943です。

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Error Message Removes My Hand

    A couple of times when I’ve played I would get an error message and my hand would disappear with no cards. Even new cards disappear as they enter my hand.

    Submitting a request now because it happened during a League match.

    28 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Loss out of nowhere

    This happened to me twice in back-to-back games. I was playing as Ashiok both times.

    First time, I was facing Gideon. Life totals were both relatively high, minimum 15 cards left in each of our decks. On Gideon's first main phase (around turn 7), he resolves "Aura of Courage" and then wins. Doesn't even have to attack, doesn't have enough on the board for lethal, and I had blockers anyway, but it immediately calls it a win for him.

    Second game I'm playing against Angrath, I have him down to 8 life and will likely win on the next turn.…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Estou tomando disconect em todas as partidas, atualizem o jogo

    Estou tomando disconect em todas as partidas, atualizem o jogo

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Magic Spellslingers

Categories

Feedback and Knowledge Base