Skip to content

Magic Spellslingers

← Customer Feedback for Wizards of the Coast
This page is just for reporting bugs. If you are experiencing issues with your account, with a purchase, or otherwise need customer support, please click here. 

How to report a bug

  1. Give us the steps to reproduce the bug
  2. The actual results you’re experiencing
  3. The expected results of the feature
  4. Add any relevant screenshots/videos
  5. If you found a workaround, please add workaround steps.
If you would like to post an attachment to an existing thread, please start a new thread with your comment and leave a message for the moderators to merge your thread with the existing one.

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.

Bug Details

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

26 results found

  1. Unable to Install Game on Huawei Devicers

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. No Mythics after update

    Since last update I have opened 40 boosters after paying $30.99au.
    I did not pull 1 Mythic card.
    At the displayed 1:10 ratio I'm at 0:40 so there may be an issue with drop rate after update.
    Won't be buying anymore that's for sure

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. Unable to Install Game on Huawei P30

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Store refresh timer goes in to negative time

    Store refresh time goes negative (see attached image) unless game is force closed and reopened.

    I expect that the timer going to 0 should refresh the store with no action.

    Pixel 4 / Android 10

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. Insufficient Funds error when attempting to buy free card

    When attempting to buy a free Shadows of the Past from the store, the player received an Insufficient Funds error.

    Steps to reproduce:
    1. Attempt to buy Free Shadows of the Past from the store

    Actual Results: The player received an Insufficient Funds error.
    Expected Results: The player receives the card.

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Attempting to buy a card from the Daily Deals sometimes prompts an error message.

    If there are two of the same card in Daily Deals, you may see an error message when attempting to purchase the second one.

    Steps to reproduce:
    1. Navigate to the store.
    2. Buy 1 of 2 identical cards.
    3. Attempt to buy the second copy of the card.

    Actual Results: The player gets an error.
    Expected Results: The player is able to buy both cards.

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
2 Next →
  • Don't see your idea?

Magic Spellslingers

Categories

Feedback and Knowledge Base

(thinking…)