Skip to content

Magic Spellslingers

This page is just for reporting bugs. If you are experiencing issues with your account, with a purchase, or otherwise need customer support, please click here. 

How to report a bug

  1. Give us the steps to reproduce the bug
  2. The actual results you’re experiencing
  3. The expected results of the feature
  4. Add any relevant screenshots/videos
  5. If you found a workaround, please add workaround steps.

If you would like to post an attachment to an existing thread, please start a new thread with your comment and leave a message for the moderators to merge your thread with the existing one.

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.

156 results found

  1. Chat only for request material

    Chat doesn't work.
    Only material requests are enabled.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Gems didn't show up

    Hello, i'm used to play spellslingers, and one of these days i logged in and received a message telling me that, if i "connect" my spellslinger account with my Wizzards account, i would receive 1500 gems in my Arena account, but after making the mentioned procedure, i haven't received them yet. Could You help me please?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Unknown error

    I keep getting the “unknown error” when I start a game, no matter if it’s in training or standard mode. The game then freezes and makes noises like turns are happening. Only way around it is close the app entirely.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Chat and material request not working

    Currently having issues with the team chat not loading, so I can't see what has been said, who joined/left, or see any of the materials the team is requesting. This also restricts me from requesting any materials, which means that now I have to work harder to be able to craft any cards that I want to put into a deck.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Can't log back in through Game Center iOS after linking to Wizards account.

    Can't log back in through Game Center iOS after linking to Wizards account.

    I started Spellslingers on my iPhone, so it automatically started an account through my Game Center. I wanted to offer feedback, so logged into my Wizards account (an old one I had forgotten about.) I connected this Wizards account to Spellslingers. It started me over with the training module. Now, I can't log back in through Game Center, which means I have essentially lost all my progress. When I try to log in through Game Center, I get an unknown error message. How do I fix this?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Keys counter

    I got a second key to unlock Planeswalkers, but the keys counter didn't go up, so I lost a full key. I was preserving them to use them as soon as a challenge asked for a specific spellslinger. Can you give me my lost key back?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Garruk make game freeze

    When garruk win the game, the game is freezed and i have to restart the application.(android)

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Unable to Link Account Steam

    I started playing through my Google credentials on mobile without knowing there was a Steam client. Since Google login is not available on Steam, I'm assuming the only way to transfer over is to link my progress to my WotC account.
    When I go to the Account settings in the mobile Spellslingers app, Google says "Linked" and WotC says "Sign in to Link". I can successfully sign in to my WotC account, but nothing seems to happen. It still says "Sign in to Link."

    28 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Loading into a game it loads with an error code. Every time I try and play it sits in the load out screen and says I’m waiting on opponent.

    Loading into a game it loads with an error code. Every time I try and play it sits in the load out screen and says I’m waiting on opponent.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Chat is empty and Can’t request materials

    Attaching two screenshots showing the problem. One time I logged in and I couldn’t use the team chat for anything. Things tried: reopening, relogging, reinstalling. Someone in my team had the same issue yesterday

    23 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. login

    I can't login anymore.
    I stopped using the game for some time and wanted to return. Now I have the option of using Wizard or Google account. If I select google, after the login, I see the message "'Disconnected' There seems to be a problem connecting to the internet.". But the internet is working.
    If I try login as Wizard account it works, but I don't have any progress saved.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. deutsch Übersetzung beenden

    übersetzt bitte alle fehlenden Karten :)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Descenso de liga

    Hoy 29/06/2023 luego del mantenimiento del juego, al iniciarlo automáticamente baje de liga platino a oro sin haber jugado

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Crash when playing on samsung z fold 4

    First time i open the app on my z fold 4, the game crashes and I'm sent back to my home screen. 2nd time opening the app, it works fine. Nothing extreme, just a minor inconvenience.
    If I completely close the app after the crash though, like swipe up and clear it and try to reopen it fresh, it crashes again. If I just tap on the icon immediately after the crash, it opens and plays fine without having any other issues.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. No attack button

    Today I not have attack button either in steam or mobile version

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Bug: Game pauses music even when muted

    I am connected via Apple CarPlay. Every single audio setting is muted. The game still pauses whatever music I am listening to.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Deleted my data on its own

    Hadn't played for a while so it asked me sign in again and when I did it started me all over from the begining of the tutorial.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Game won't connect on PC

    When I load the game thru Steam the game gives a disconnected/ no internet message. When I load it thru Android on the same internet it works. I can also file this bug and listen to music on the same laptop that supposedly has no internet. The loading bars never move on the laptop.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 6 7 8
  • Don't see your idea?

Magic Spellslingers

Categories

Feedback and Knowledge Base