Skip to content

Magic Spellslingers

This page is just for reporting bugs. If you are experiencing issues with your account, with a purchase, or otherwise need customer support, please click here. 

How to report a bug

  1. Give us the steps to reproduce the bug
  2. The actual results you’re experiencing
  3. The expected results of the feature
  4. Add any relevant screenshots/videos
  5. If you found a workaround, please add workaround steps.

If you would like to post an attachment to an existing thread, please start a new thread with your comment and leave a message for the moderators to merge your thread with the existing one.

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.

156 results found

  1. Dosent end the game

    There a glitch I believe with Garruk in the mobile where once the game ends most of the time in a win where it doesn't go back to the menu screen

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Vivien Cannot Use Her Cards

    Sometimes I encounter a bug where Vivien cannot play her cards/spend her remaining mana. The game acts like the cards aren't even there. Sometimes if you can attack, it will let you resume playing cards after you attack. Otherwise you cannot play anymore cards until your next turn. This bug has cost me several battles already, including ones that I spent coin on. Please fix and reimburse for error.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Landscape Screen on IOS

    Landscape Screen available on iPad?

    This happens when Event window show on game start.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Music

    Please allow me to listen to my own music as I play. With or without headphones on, it turns off my music when I play.

    Allow a setting of sort

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. If a leader of a clan is inactive it doesn’t default the leadership to next available officer

    There should be a default set in where if a leader of a clan is inactive to long that it falls to someone else if there are other active officers. If it lingers the whole clan has to disperse if there are no other way to drop inactive leadership

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Cemetery

    Good morning.
    I often play Liliana and I use a lot of cards that bring creatures in play from cemetery. Why I can't see which creatures are in my cemetery?
    This is a useful information before playing Zombify, for example.
    Thank you for this game.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. no or very litte sound

    The sound on my windows versio9n of the client is not working or at times working very little . i have tried un installing and reinstalling it as well as check my sound profile in windows.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Traduction FR

    Erreurs de traduction

    A la fin d une manche remportée,
    "Gagnez" s'affiche au lieu de "Gagné"
    "Victoires" s'affiche au lieu de "Victoire"

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Signing in to report bugs

    Keep me signed in, it's not that hard. I just had to sign in again, and now when I do it it takes me to some Japanese WotC site and I have to get back here. You actually made it worse.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Change game language

    Game defaults to mobile phone's language. No ability to change language in-game.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Ranking Points Error

    Hi

    I was on 1975 points. I then won two games where I gained 17 each game. I then played and won another game. After this game, my points are showing as 1924 points. I didn't see how many points I won in the last game, but somehow I've lost around 100 points!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Maybe the japanese translation is incorrect

    Card name "Gatstaf Agitators" is translated as "グスタフの撹拌機" at japanese.
    But, I guess it's correct to translate it as "グスタフの扇動者".

    https://jisho.org/word/%E6%89%87%E5%8B%95%E8%80%85

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Improve first turn Class UI

    At the beggining of the Match when showing the first class cards:
    • It should show both classes cards at the same time
    Or
    • It should only show the enemy class card (and viceversa for him at the same time)

    Its time consuming to wait for your class card to show on you when you already know the class you are playing

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Estwald Prowler Bear

    The Estwald outcast, after transforming by moonlight turns into a bear on the game board, but viewing the largescale of the creature, the card in collection, or having it die and return with relentless added to it will display the correct werewolf instead of a bear

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Merge accounts

    Hello, I seem to have 2 accounts. On my phone it is linked with my Google account and on my PC with my Wizards account, both under the same email.

    I tried following the troubleshooting steps but when I try to log in with the Wizards acc on my phone, it gets stuck in 'Authenticating' and I never get the option to chose between one or the other account.

    Could you please look into this and merge the accounts? I wanna play on my PC but right now I don't have the option to log in with the correct account.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 2000 MB downloaded

    The game suggested an update, the size was 400 MB. Although it is quite expensive for mobile Internet, I agreed, after which I left the phone for a few minutes ... and in fact the game downloaded 2000 MB. Please specify the correct size of the downloaded file in the future! (if I saw what would be 2GB, I would download it from friends using wi-fi)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Sounds completely gone

    sounds completely gone for 3 days. I once closed the game while it was loading. and after that I didn't hear the sounds anymore. all settings are normal.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Challenges

    Not really a bug, just feedback. As a new player I find it frustrating that I keep getting Challenges to play games with Planeswalkers I haven’t unlocked yet. It would be one thing if I could just click the X and get a different Challenge immediately in it’s place. But if I click it, it just goes away with no immediate replacement. Not sure if allowing players to get these Challenges when not having access to the required characters is a sales tactic or just something that wasn’t considered in development. Either way it’s annoying.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Ground Assault getting put into a rare slot

    My pack had a Ground Assault that was slotted into a rare slot, either that or that common slot was shown as rare for this pack.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Magic Spellslingers

Categories

Feedback and Knowledge Base