Freeze and Crash
After character intros game opens up to this. Not able to do anything or reload game.
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OzzieViking #51267 commented
This happens 85% of the times i play. Complete BS, if the game isnt ready to go live, then dont go live, otherwise they need to be working their ****'s off to fix these bugs, i enjoy nothing more than loosing because the game crashes. We should be compensated with Gems or booster decks as a way of making things right with the uses.
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ghettie#02679 commented
This game keeps shutting down 8/10 matches I play, funny thing is that I have never experienced my opponent to get that issue.
I believe the problem here is that we are getting DDOS attacks to kick us out of the game so they can get easy wins.
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Prey#79883 commented
Unknown error and freezing is a daily event in this game. Be ready to restart the game at least 20 times a day if you want to complete all your challenges.
The automated "Admin" saying "it looks like you need troubleshooting advice" is inevitably in deep need of troubleshooting advice.
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BaxianQi#19442 commented
Almost unplayable at this point. Constant crashes and synching errors. Worst I've ever encountered in a mobile game. Love the gameplay, love the value-for-dollar, but no updates, no news, no schedule. Last Tweet was November 2019. Crafting requests seem broken, clans don't matter, Ashiok (while fun sometimes) doubles the length of a match. It's a fantastic take on "MTG lite". Would be nice if there was any news or feedback.
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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Abatu#40703 commented
Same here still. This is getting unbearable. I crash or freeze 2 games in 5.
This game is great but close to unplayable.
There is no way you're not seeing these in crash logs. -
B1gdaddynz#17512 commented
I can accept the bugs but not when it gives me a game loss
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Metaforager#07014 commented
Same issue here. Although this time the other player's turn timed out but didn't switch over to my turn. I can still click on cards, open the setting menu, etc. But game time is not elapsing and I can't take any action. It's been like this for 15 minutes.
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Smokey756#17944 commented
50% of my games result in it freezing or crashing. Everytime I pass my turn or play a card, I don't even know if I'll get to get my rewards. It took me something like 8 games to get a simple 2 wins challenge because of that and I feel like I'm wasting my time. Kind of frustrating.
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Pirotesse #67655 commented
Vraska
Finale ability not ttiggering -
Cattlelyst#20557 commented
@ Wizards_MS15#91379
This is not a technical issue with so many people having the exact same problem it's a bug, please look into this! -
Cattlelyst#20557 commented
This is still happening more frequently now please fix this
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Gorio#21388 commented
Happen again multiple times. See pictures.
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Gorio#21388 commented
Game freezes causing me to restart the game. Im winning the battle but after the restart the battle didnt continue and points deducted.
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Gpepe21#14196 commented
I get disconnected, or an error pops up, or the game freezes and then I miss turns and loose the battle. Only way to correct it is to shut down the game, open it again and hope that the battle is salvageable. Its very frustrating when these freezes and errors happen because the battle doesn't stop because of it - the opponent just gets free turns while I'm not available.
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Gpepe21#14196 commented
While in a battle, my selections completely freeze up. It gets continually worse as the battle progresses. At the start, it's quick, and as each turn happens, it gets slower and slower until I miss entire turns because I can't cast anything. At certain points I can't even select things. Latency seems to be a big issue.
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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Albow#94265 commented
Game crashes consistently with this message and results in defeat despite score at time of occurence.
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Slyfox30#05665 commented
Crashes when you read a card.
Crashes when you use your free 1 mana.
Crashes when you play dragon hatchling.
By the time you resign in you missed blocking, your turn and took damage and now its still your opponents turn. I had maybe 2 games with no issues. -
Hello,
It sounds like you may need some more troubleshooting advice, please submit at https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!