Loosing battles to errors or crashing out of battles and missing turns. Loosing xp and getting fustrated with a.ount of errors.
Fix the bugs. Reward when system crashes.
Don't need trouble shooting advice wotc need to sort the game out.
It sounds like you may need some more troubleshooting advice, please submit at: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.