New card from Booster pack is not in my list of cards
Used 200 gems to purchase a booster pack. Opened the booster pack and got 6 cards, one of which was an Epic, Virtus the Veiled. I know I have one of these. Go to my list of cards. Click on icon to exchange duplicate cards for crafting gems. Vaguely noticed a lot of Mox Jet but didn't pay too much attention to it. No "New" cards listed (all duplicates). Only 1 Virtus the Veiled. I think the system cashed in my 2nd Virtus for crafting gems (but can't be sure).
I was expecting a 2nd Virtus the Veiled.
It would have been interesting to check the Virtus BEFORE cashing in the duplicates BUT you CAN'T filter because the cash in icon is above the filter button so you have to cash in first.
I think this has happened to be at least once before but at the time I wasn't certain I already had the card. This time I am (you notice more with Mythic and Epic).
I'm missing an Epic card and would expect to be given it back.
James#53418
shared this idea
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Juhaemes#68612
commented
Jfc it’s 2022 and this is still an issue?? I pulled a Trostani ffs
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
