Skip to content

Magic Spellslingers

This page is just for reporting bugs. If you are experiencing issues with your account, with a purchase, or otherwise need customer support, please click here. 

How to report a bug

  1. Give us the steps to reproduce the bug
  2. The actual results you’re experiencing
  3. The expected results of the feature
  4. Add any relevant screenshots/videos
  5. If you found a workaround, please add workaround steps.

If you would like to post an attachment to an existing thread, please start a new thread with your comment and leave a message for the moderators to merge your thread with the existing one.

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.

1025 results found

  1. Opened 100 packs, 0 mythics.

    Says I should have the odds of 1/10 packs and literally have gotten zero, paid around 100 dollars for the deal and some extra gems. What is going on?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Turno perdido

    Já é a terceira vez que aconteceu esse erro, então resolvi relatar. Depois do oponente jogar seu turno, minhas gemas de mana encheram, indicando o início do meu turno. Porém a prioridade não passa pra mim e eu não consigo fazer nenhuma jogada, o relógio começa a correr, mas como se fosse o tempo do oponente se esgotando, e quando o tempo acaba enchem as gemas de mana do oponente e passa o turno pra ele.
    Já experienciei um bug onde o jogo trava quando a chandra ganha uma partida, que pode ser resolvido reiniciando a aplicação, mas este erro…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Signing in to report bugs

    Keep me signed in, it's not that hard. I just had to sign in again, and now when I do it it takes me to some Japanese WotC site and I have to get back here. You actually made it worse.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Vampire and sneak

    The host died and the finale did not trigger to reduce a cost. The mission to summon 2 sneak creatures counted the first one, but didn't count the one in my hand that gained sneak that I summoned. I already had 1 towards it, that should have made 3.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Not a bug, submit feedback takes me here...

    Gutfire Devil got hit too hard with not being able to block. Running cards that can't defend feels like too high a cost. Increasing the mana cost, reducing how many get added to deck, that's all fine. Heck, make the finale trigger only on your own turn, that's fine too, we just need to be able to defend ourselves with our cards.

    Also, why is Ajani's health 28? That feels way too high especially for a character that usually has bigger creatures than you do.

    Can the attack button and end turn buttons not occupy the same space? When you're…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Skipped attack, said their turn but still acted like I was declaring attacks meaning the game was stuck .

    I skipped my attack and the button said "their turn" but my creatures that could attack were still highlighted. They could not attack and I could not pass the turn. I sat there for well longer than it should have to time out but the timer never started. I was stuck there until I conceded. A very lame way to lose a game I was about to win.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Cheating

    Opponent played sylvan shrine for 3 mana…WTF guys. Fix your game!!! Refund the points I lost.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. should rise to platinum rank and conversely low to silver

    should rise to platinum rank and conversely low to silver

    I HAD 1168 POINTS, I WON THE GAME AND NOW I HAVE 631

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Mega Bundle appears as sold out, although the transaction was not finished

    Began the purchase for the Mega-Bundle on mobile, taken to google play store, but had a payment issue, when I logged in on desktop later in the evening, the mega bundle reports as sold out . Going back to mobile it shows as sold out now as well.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Change game language

    Game defaults to mobile phone's language. No ability to change language in-game.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Nightmares duplicate if milled for multiple cards

    Got milled for 10 cards. There was only 1 nightmare in the deck. That 1 nightmare triggered all 10 times. There’s a YouTube video by onesmartcat where he does it to someone else. It’s a pretty easy exploit and it’s on YouTube. So it’s probably gonna become pretty common.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Active volcano interaction with Wulfgar

    During a game, active volcano triggered turn 6, opponent had Wulfgar on board. The active volcano triggered one ping on Wulfgar & then the game stopped. No timer, impossibility to play, can't even abandon the game as all animation stopped.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Opened 3 packs, all basic cards, each had duplicate cards in

    I didn't think it was possible to get a pack of all basic cards, or to get the same card in a pack, but both these things happened 3 times in a row for me just now. I managed to get a screen grab of the last time it happened:

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Mill

    Don't know where to post suggestions but mill needs to be how it is in paper magic. They should lose when there are no cards in their library and they draw a card. The fact that they can still get a full turn before dying makes mill unplayable. Please update this.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Ranking Points Error

    Hi

    I was on 1975 points. I then won two games where I gained 17 each game. I then played and won another game. After this game, my points are showing as 1924 points. I didn't see how many points I won in the last game, but somehow I've lost around 100 points!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Legendary + Dritzz

    Hello, some legendary cards do not trigger the ability of dritzz and his companion.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Maybe the japanese translation is incorrect

    Card name "Gatstaf Agitators" is translated as "グスタフの撹拌機" at japanese.
    But, I guess it's correct to translate it as "グスタフの扇動者".

    https://jisho.org/word/%E6%89%87%E5%8B%95%E8%80%85

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Strange trap behavior

    I played against bot Angrath. During my turn i armed Absorb, then armed Disorient. Changed my mind and disarmed Disorient and instead played a turtle. During its turn a bot played Bloodlord and it didn't trigger Absorb as you can see on a screenshot.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. I Can't win by milling

    Two times already.
    I've milled my oponent deck, he has no cards. But his hand was full, and I couldn't win by milling.
    Maybe, the update messed with that rule.
    (I play with Ashiok, the nightmares didn't work either)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Missing gems

    After playing a match that would give me enough EXP to level up but leaving the game before the game shows that I leveled up causes me to not get my gems from leveling up. It will still show my new level in Home Screen but now I am missing gems

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Magic Spellslingers

Categories

Feedback and Knowledge Base