MTGO Issues

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If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Wurmcalling token bugged

    Wurmcalling tokens say Artifact and Deathtouch, when neither applies.

    1 vote

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  2. MAlfunctioning cards

    Dn what you did, but you fixed Heliods intervention now i can cast it on myself but . Two other cards do not work properly Tegrids Lantern doesnt work on opponent it just opens mute buton. Also Bastion Remembrance didnt make token second and third time i returned it to game with Yorion. Those two were working just fine yesterday.

    1 vote

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  3. Oblivion Sower doesn't work

    Oblivion sower was able to grab a spell which was (Turntimber Symbiosis) Which is a spell and not a land while in the deck.

    2 votes

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  4. Lands dont untap

    I played Elvish Rejuvenator, used the ability to put a land in the battelfield taped and then in my upkeep the land never untap. I probably lost the game because of that 3 times in the same League.

    1 vote

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  5. Spirit of the Labyrinth does not work

    I have Spirit of the Labyrinth in play, which is preventing my opponent from drawing additional cards, so it should not be possible for him to dredge instead, since dreadging should. i think this is a bug

    1 vote

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  6. timetwister

    my opponent played timetwister and I did not get to draw cards I just shuffled my hand and graveyard then was left empty-handed

    2 votes

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  7. i cant read the blu snow cards

    i cant read the blu snow cards

    1 vote

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  8. teferi's protection disappeared

    Why did my secret lair cards with teferi's protection disappear?

    1 vote

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  9. Tivalt's Trickery skips cards

    When cascading into Tibilt's Trickery and drawing into Emrakul the game did not give me a chance to click on Emrakul and just continued as if I did not select to cast a card.

    This needs to be fixed and I am requesting a refund for my league as this has caused me to lose a match due to faulty programing within the client.

    1 vote

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  10. Riftstone Portal

    When Riftstone Portal is in the graveyard and a Blood Moon enters the battlefield, lands lose the ability to tap for G/W that is granted by Riftstone Portal

    Steps are:
    1. Get Riftstone Portal into a graveyard
    2. Play Blood Moon
    3. Actual: lands lose the ability to tap for G/W
    4. Expected: Non-basics become mountains and can tap for R/G/W. Basics can tape for their normal color/G/W

    2 votes

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  11. Monastery Mentor stacks issues

    my opponent has stacked their monastery mentor triggers and let them always yield. I am also yielded and my opponents gains time on their clock after their spell resolves rather than staying them same or losing any.

    1 vote

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  12. Double face card bug as commander

    I tried Valki/Tibalt as commander, but could not cast Tibalt, only Valki. Seems like the double faced cards are currently bugged as commanders.

    1 vote

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  13. Voice of Ressurgence's abbility is not working correctly

    Voice of Ressurgence is dropping tokens even with the opponent casting spells on their own turn.

    1 vote

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  14. Grand Melee expects cards to be able to block other players in multiplayer games

    Steps:
    Grand Melee out on the battlefield
    One player has an untapped creature that can block, another one is being attacked
    Actual: The game bugs out, not letting blocks to be declared.
    Expected: One player is not required to block creatures attacking another player to be blocked, as they can't

    1 vote

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  15. Goblin tokens created by Mogg War Marshal come are visually a Swamp from "The Fake Set"

    All goblin tokens created by Mogg War Marshal are visually shown as a basic swamp (swamp is red) - i can still use the card as if it was a goblin token, so its just a visual bug

    1 vote

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  16. Order Number O0M3PZLK

    Good afternoon my friends, the redemption got an error saying it is missing cards in my collection, could you please check which card is?
    cAUSE THE COLLECTION IS COMPLETE.
    thank you

    1 vote

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  17. Path of Ancestry does not work as intended

    Breeches brazen plunderer exile a pirate of my opponents deck
    i cast it with path of ancestly (my commander were pirates), triggering it
    instead of me scrying, my opponent scryed

    2 votes

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  18. Zur's Weirding & Dredge

    If an opponent controls Zur's Weirding while you have a card with dredge in your graveyard, it becomes impossible to carry on with the replacement effect of Zur's Weirding. When clicking Zur's Weirding to select it as the replacement effect, it drops the name of the revealed card in the log and returns you to the option of which replacement effect you would like. This process repeats until the active player chooses to dredge.

    1 vote

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  19. taunting arbormage kick effect not working

    i casted my taunting arbormage and kicked it, to give my dauntless survivor taunt, all his cratures must block, ad i sawng with al creatures, right click attack with all, for some reason the taunter did not attack ??? i should be 2-0, I would like a refund please

    1 vote

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  20. Hexproof from abilities not working

    Armored skyhunter attacked and in came a Vow of Duty. Which atached itself to Nevinyrral which clearly states Hexproof from enchantments, while 3 other targets were in play.

    1 vote

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