MTGO Issues

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If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. The sanctuary cycle from apocalypse do not work correctly

    The Sanctuary cycle from apocalypse (Ceta, Ana, Necra, Dega, and Raka)
    do not trigger the second part of there ability if you control the two colors of permanents.

    1 vote

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  2. Falkenrath doesnt get +1/+1 from changelling token

    I sacced a changeling token created from crib swap to falkenrath aristocrat and it did not get a +1/+1 counter

    5 votes

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  3. Double Vision Doesn't Double

    Am I able to get reimbursement for my draft league for the bug described above with Double Vision? You can drop me from the league if that works.

    "I played double vision, then the next turn I cast read the tides targeting 2 of his creatures and the second copy wouldn't let me retarget to his other creature giving him lethal. The second copy never let me switch from the original 2 targets."

    5 votes

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  4. Adventure cards counted twice with Amplify ability

    Daru Stinger seems to count cards with adventure as two separate cards when using its Amplify ability. Steps are:

    1. Cast Daru Stinger
    2. Reveal Silverflame Squire as part of Daru Stinger's Amplify ability.
    3. Actual: Daru Stinger enters the battlefield with two +1/+1 counters on it.
    4. Expected: Daru Stinger enters the battlefield with one +1/+1 counter on it.
    1 vote

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  5. Sliver Queen

    Sliver Queen's tokens do not trigger ETB abilities of other slivers. This includes Dormant Sliver and Lavabally.
    See Game #733948036

    3 votes

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  6. Memory's Journey Selects from all graveyards

    1. Announce Memory's Journey
    2. Choose target player
    3. You are able to select cards from any graveyards
    2 votes

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  7. Oko doesn't remove abilities from Goblin Warchief

    My opponent turned my Goblin Warchief into an elk. The following turn, I cast Goblin Ringleader. It asked me to pay the full amount of mana, and after I did it untapped a random land.

    5 votes

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  8. Snapcaster Ancestral Vision

    Used Bribery to take an opponent's Snapcaster mage. Targeted my own Ancestral Vision in the graveyard. CMC is 0, so I should be able to cast it for free, but the card would not cast under any circumstances.

    1 vote

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  9. 1 vote

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  10. Spare Supplies - activated ability doesn't work

    I tried hovering my mouse over Spare Supplies while it was untapped in a game of Zendikar Rising draft, but the card wouldn't highlight and wasn't able to be selected to activate the ability.

    3 votes

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  11. the game crash in the middle of ugins wipe efect

    is the second time when the game crash on the same effect... and still there is no solution...
    i play ugin planeswalker and select the cost of the card to whipe the board and the game crash.

    1 vote

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  12. reap

    Match #234306347 Game #740584250
    I cast Reap on an opponent's end step of turn 8, and my opponent "LiberatedKarn" controlled 1 black permanent at time of cast. When casting it gave me a choice of opponents and I selected "LiberatedKarn". Reap went onto the stack without giving me an opportunity to select targets in my graveyard. The card read "X=2" in the text of the card as it went onto the stack even though my opponent only had a single black permanent.

    In sum, I believe the card Reap is not properly programmed. Help!

    2 votes

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  13. chancellor of the annex

    Chancellor of the Annex triggered only for the first opponent in a 4 player game of commander, and did not apply the mana tithe effect to the other two opponents

    11 votes

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  14. Art Illustration

    I really never can see the illustration of the card named "Not of this World" and i would like to solve it somehow

    1 vote

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  15. nephalia academy and liliana of the veil

    opponent's liliana of the veil's +1 EACH player discards a card, does not and never has triggered Nephalia Academy's ability. I think it should. It is the way the card reads.

    5 votes

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  16. Kytheon doesn't transform

    Attack with Kytheon, Hero of Akros + Hero of Bladehold - Hero of Bladehold triggers brings 2 attacking Tokens - Kytheon, Hero of Akros should transform into Giddion, Battle Forged after Combat, but dosent.

    5 votes

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  17. cant tap veteran adventure to give shadow stinger deaththouch

    cant tap veteran adventure to give shadow stinger deaththouch

    3 votes

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  18. Can’t see the images

    During the last two leagues, I can’t see the pics of what I and my opponent are playing. It is very ankward and makes the game much more difficult.

    1 vote

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  19. Primal Surge Fizzling when hitting Permanents

    When I cast Primal Surge, and I know for a fact that primal surge was the only non-permanent left in my deck (I've tried 6 times, 3 against a real opponent and 3 by myself) it does not let me place my entire library onto the battlefield card by card. Eventually it stops giving me the option to say "Yes" to put the exiled card onto the battlefield, whether I'm holding priority or not, and instead just randomly moves on with my main phase. This is a little frustrating as I ran the entire situation by a judge and it…

    12 votes

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  20. 1 vote

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